[Freeswitch-users] Newbie - External Phone setup question

[Michal Kopacki]

   Hi,

     check your ACL list. Maybe you have to add IP of this phone directly.

-- 
Regards,
Michal

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On 2011-08-24 18:06:38 , Charles Bujold (cjbujold at accra.ca) wrote:
>
> Trying to get a phone located in another office registered to the 
> Freeswitch server.  I created an "external5090.xml" in the sip 
> external folder as per the wiki and then set the phone to connect to 
> 5090.  But I cannot get the phone to register.  When I look at 
> wireshark I see a request from the phone to register and then I see 
>  an error "SIP:403 Forbidden" from the server to the Phone.    I have 
> created the extension in the Directory folder with the other internal 
> extensions but I'm wondering if I'm missing something in the 
> 1010extension.xml for it to work. (maybe the extension is located in 
> the wrong folder, or some identification to say it is not in the local 
> LAN?)
>
> I have checked the name and password and they are correct which seems 
> to indicate the issue is at the server level.
>
> Any guidance on how to setup an external phone to Freeswitch would be 
> appreciated.
>
> Thanks
>
> CJB
>
>
>
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