[Freeswitch-users] originate through dialplan?
Royce Mitchell III
royce3 at gmail.com
Tue Aug 23 04:43:32 MSD 2011
I didn't get an answer on IRC, but I did eventually figure it out.
What I didn't understand is that uuid_transfer does create a bridge
and it does honor the transfer_after_bridge setting. What I discovered
was that I was having a NAT issue and that was what was actually
causing the call to end up in limbo.
The way I discovered this was by doing a "uuid_getvar <uuid>
transfer_after_bridge". I noticed that even after the transfer, the
setting was still in-tact.
I then decided to transfer to a local extension instead of an outside
destination and everything behaved perfectly.
Thanks for the reply :)
On Mon, Aug 22, 2011 at 7:17 PM, Michael Collins <msc at freeswitch.org> wrote:
> Did I see you on IRC today? I think maybe you got this answered. If not, may
> I ask what the ultimate goal is here? Are you attempting to bridge an
> outbound leg to an existing call leg who is an agent of some sort? What kind
> of agent is it? And what do you want to have happen with that agent when the
> bridge is done?
> On Sat, Aug 20, 2011 at 11:52 PM, Royce Mitchell III <royce3 at gmail.com>
>> I need to be able to originate a call on behalf of an agent through
>> the dialplan, and I cannot seem to get it to work.
>> I've tried "uuid_transfer <5021's uuid> 98885551212 xml default", but
>> it appears to destroy "transfer_on_bridge" and leaves my agent session
>> in a weird state when the call ends.
>> I've tried "originate user/5021 &bridge(98885551212) xml default", but
>> it rings 5021 instead of bridging the existing 5021 session to the
>> outbound call.
>> I can't seem to get anything like this to work "originate 98885551212
>> &bridge(user/5021)" which is what I think I really need.
>> The only solution I've been able to think of would involve using
>> transfer and then trying to catch the call termination then transfer
>> the agent back into the callcenter standby mode, but this feels like
>> it would be error-prone.
>> Would it be too difficult to implement a new ivr function to bridge an
>> existing uuid to a transfer? Maybe something like "uuid_bridgeto uuid
>> exten dialplan context"? Is this an outlandish request or is there
>> some other way of accomplishing this?
>> Thanks in advance
>> There's a fine line between genius and insanity. I like to use it for
>> dental floss.
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>> FreeSWITCH-users at lists.freeswitch.org
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