[Freeswitch-users] Original Caller ID/number after attended transfer

[Weigel, Stefan]

Hi Anthony, list,



thanks for the tip, it's now working!





Thanks and best regards



Stefan



Von: freeswitch-users-bounces at lists.freeswitch.org [mailto:freeswitch-users-bounces at lists.freeswitch.org] Im Auftrag von Anthony Minessale
Gesendet: Freitag, 19. August 2011 17:03
An: FreeSWITCH Users Help
Betreff: Re: [Freeswitch-users] Original Caller ID/number after attended transfer



use set_profile_var on the inbound leg to set caller_id_name to the new value.



On Fri, Aug 19, 2011 at 2:56 AM, Weigel, Stefan <Stefan.Weigel at allianz-warranty.com<mailto:Stefan.Weigel at allianz-warranty.com>> wrote:

Hi Anthony, list,



we're working with Polycom Soundpoint 560 phones. But meanwhile I could solve this problem.

A 'global_getvar' showed me that 'ignore_display_updates' was 'true'. After setting it to 'false' I now get the original caller ID displayed when doing a transfer.



One point is left that I'm currently working on:



on incoming calls I add a leading 0 to the original number. I need to do this because if a internal member wants to call outside he/she needs to dial with leading 0.



[..]



        <action application="export" data="caller_id_number=0$1"/>

        <action application="export" data="effective_caller_id_number=0$1"/>

        <action application="set" data="ignore_display_updates=true"/>



[..]



The initial incoming call is working, the number has a leading zero. Doing an attended transfer to a phone I now have the original number (without leading 0). With a blind transfer it's working.



Any suggestions ?







Thanks in advance and best regards



Stefan





Von: freeswitch-users-bounces at lists.freeswitch.org<mailto:freeswitch-users-bounces at lists.freeswitch.org> [mailto:freeswitch-users-bounces at lists.f<mailto:freeswitch-users-bounces at lists.f>reeswitch.org<http://reeswitch.org>] Im Auftrag von Anthony Minessale
Gesendet: Donnerstag, 18. August 2011 18:45
An: FreeSWITCH Users Help
Betreff: Re: [Freeswitch-users] Original Caller ID/number after attended transfer



if you get phones that support display updates (polycom, snom, cisco and a few others) yes. It already works.

What phones do you have?



On Thu, Aug 18, 2011 at 7:36 AM, Weigel, Stefan <Stefan.Weigel at allianz-warranty.com<mailto:Stefan.Weigel at allianz-warranty.com>> wrote:

Hi all,



is there a possibility to display the original caller ID & number after doing a attended transfer. External call to phone A -> calls phone B (I see caller ID & number of phone A) -> doing an attended transfer of external call to phone B (still caller ID & number of phone A).





Thanks in advance and best regards,



Stefan





Stefan Weigel
System Specialist AITP



Allianz Automotive Services GmbH

Einsteinring 28
85609 Aschheim
Germany

Tel.: +49 89 2000 48 975<tel:%2B49%2089%202000%2048%20975>
Fax: +49 89 2000 48 566<tel:%2B49%2089%202000%2048%20566>
eMail: Stefan.Weigel at allianz-warranty.com<mailto:Stefan.Weigel at allianz-warranty.com>


http://www.allianz-warranty.com
Geschäftsführung: Andreas Rösing, Horst Ziegler
Amtsgericht München, HRB 175682
Für Umsatzsteuerzwecke: Ust-ID-Nr.: DE 262 617 720





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