[Freeswitch-users] EXCHANGE_ROUTING_ERROR after ~70 transfer to dialplan extebsion

[Avi Marcus]

Sorry, just started looking at this thread. It sounds quite
inefficient to have every IVR call keep hitting the dialplan for each
part of the IVR. e.g. for my calling card, they.. only transfer to the
dialplan when they actually make a call. If they get hung up on, the
IVR gets triggered (but not transferred to it) and they can hangup
with **.. which just triggers the IVR, again not hitting the dialplan.
This might work well at the volume you are currently doing, but it
sounds quite inefficient.
-Avi



On Wed, Aug 3, 2011 at 7:45 PM, Anthony Minessale
<anthony.minessale at gmail.com> wrote:
> add this to inbound ext:
>
> <action application="set" data="max_forwards=200"/>
>
> change 200 to whatever you want.
>
>
>
> On Wed, Aug 3, 2011 at 4:11 AM, Kozak Vladimir <vkozak at abisoft.spb.ru> wrote:
>> It isn't looping. It's implimentation IVR menu. Our external system send
>> commands to FS (transfer to suitable extension and other) for play files,
>> say text, get dtmf, ...
>> And it's possible a lot of transfers.
>> I try increase max_forwards header. Exist something else?
>>
>>
>> ----- Original Message -----
>>
>> From: Michael Collins
>> To: FreeSWITCH Users Help
>> Sent: Tuesday, August 02, 2011 11:13 PM
>> Subject: Re: [Freeswitch-users] EXCHANGE_ROUTING_ERROR after ~70 transfer to
>> dialplan extebsion
>> If you have 70 hops through the dialplan then it's probably because you have
>> a routing loop. The 70 hops acts as a "circuit breaker" to keep the call
>> from looping forever.
>> The next step for you is to determine why your call is looping through the
>> dialplan so many times. is that truly needed?
>> -MC
>>
>> 2011/8/2 Kozak Vladimir <vkozak at abisoft.spb.ru>
>>>
>>> Hi all.
>>> FreeSWITCH Version 1.0.head (git-9ff8f53 2011-05-03 12-13-52 -0400)
>>>
>>> I have problem with transfer channel to FS extension.
>>> I send from external system to FS command as
>>>    "SendMsg " + uniqueId + "\n" +
>>>    "call-command: execute\n" +
>>>    "execute-app-name: transfer\n" +
>>>    "execute-app-arg: " + destination + "\n\n";
>>>
>>> after ~70 correct transfer actions FS send BYE to my phone and send
>>> HANGUP_EVENT with cause EXCHANGE_ROUTING_ERROR to my system. (FS log
>>> attached)
>>>
>>> from FS loggs:
>>> 2011-08-09 04:48:38.525293 [DEBUG] mod_sofia.c:457 Channel
>>> sofia/internal/1000 at vkozak.starpoundtech.net hanging up, cause:
>>> EXCHANGE_ROUTING_ERROR
>>> 2011-08-09 04:48:38.525293 [DEBUG] mod_sofia.c:500 Sending BYE to
>>> sofia/internal/1000 at vkozak.starpoundtech.net
>>>
>>> what for does limitation of transfer operations exist?
>>> how can I avoid this issue?
>>> is't possible to increase number of hops for transfer command?
>>> _______________________________________________
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>>
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>>
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>>
>
>
>
> --
> Anthony Minessale II
>
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