[Freeswitch-users] Freeswitch Server Down

[Steven Ayre]

wp_tdmapi_read_msg:1296 User API Error: User Rx Len=1064 < Driver Rx
Len=4150 (hdr=64). User API must increase expected rx length!
freeswitch[6072] general protection rip:2aaab4b3b894 rsp:419fac38 error:0

The 2nd line means freeswitch crashed because it tried to access a piece of
memory that wasn't its own. That is always a bug. It may be related to the
previous line, which suggests that it's a wanpipe problem.

Can you find a coredump anywhere? It'd be called core.6072 (i.e. core.PID)

What version are you running? You should try upgrading if you're on an old
version as it's possible it's something that's already fixed.

-Steve



On 12 April 2011 12:04, ovvenkat <ovvenkatesan at gmail.com> wrote:

> Hi Steven,
>
> Thanks for your response.
> Yes, Its on linux machine and
> Since, I am new to linux platform I could
> not able to understand the log file.
> please find the attachment of *dmesg_messages*
>
> I am getting error like
>
> wp_tdmapi_read_msg:1296 User API Error: User Rx Len=1064 < Driver Rx
> Len=1567 (hdr=64). User API must increase expected rx length!
>
> I dont know, what is this mean.
>
> Can you guide me please, what is went wrong and how to avoid in future?
>
>
> Regards,
> Venkat.
>
>
>
>
> On Tue, Apr 12, 2011 at 4:00 PM, Steven Ayre <steveayre at gmail.com> wrote:
>
>> Are you on Linux? If so run dmesg and see if there are any messages
>> indicating freeswitch had a segmentation fault or general protection fault.
>> If there is it's a bug and there will hopefully be a coredump file that will
>> contain useful information for tracking the problem down.
>>
>> Steve on iPhone
>>
>> On 11 Apr 2011, at 18:49, Michael Collins <msc at freeswitch.org> wrote:
>>
>>
>>
>> On Mon, Apr 11, 2011 at 10:32 AM, ovvenkat < <ovvenkatesan at gmail.com>
>> ovvenkatesan at gmail.com> wrote:
>>
>>> Hi to all,
>>>
>>> Today, All my IVR are stopped working.
>>> When I check the freeSwitch it was down.
>>> I dont know the reason why Its Down.
>>> How I can find the reason,  why my freeSwitch went down?
>>>
>>
>> You'll need to check logs to track down what happened. I know that
>> sometimes you'll see lots of log lines in freeswitch.log and then all of a
>> sudden nothing, so that will help you pinpoint when things went wrong.
>> Possibly you'll see some log lines with errors or warnings. Or you might see
>> that the "fsctl shutdown" command was sent to it. (Then you'll need to go
>> hunt down whoever did that. :)
>>
>> -MC
>>
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>>
>
>
> --
>
> If you have come to help me, you are wasting your time.
> If you have come to because your liberation is bound up in mine, we can
> work together.
>
>
> Regards
> Venkatesan OV.
>
>
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