[Freeswitch-users] ITSP outbound call gets 503 unavailable

[Mario]

Brand new FS user here. Here is an additional info for my issue of not
being able to make outbound calls. I searched and found a "sofia
loglevel all 9" command and found that when I make a call I get the 503
service not available message. Inbound works fine. Anyone have an idea?
Many thanks!

nua(0x8135520): recv signal r_respond 503 Service Unavailable


nua: nua_stack_set_params: entering
soa_set_params(static::0x812ecc8, ...) called
nua: nua_invite_server_respond: entering
soa_clear_remote_sdp(static::0x812ecc8) called
tport_tsend(0x817aa88) tpn = UDP/10.246.1.27:5060
tport_resolve addrinfo = 10.246.1.27:5060
tport_by_addrinfo(0x817aa88): not found by name UDP/10.246.1.27:5060
tport_vsend(0x817aa88): 838 bytes of 838 to udp/10.246.1.27:5060
tport_vsend returned 838
nta: sent 503 Service Unavailable for INVITE (102)
nta: timer shortened to 500 ms
nua(0x8135520): removing session usage
nua(0x8135520): call state changed: received -> terminated
nua(0x8135520): event i_state 503 Service Unavailable
nua(0x8135520): event i_terminated 503 Service Unavailable
soa_destroy(static::0x812ecc8) called
nta_leg_destroy(0x81325f0)
nua: nua_application_event: entering
nua: nua_handle_magic: entering
nua: nua_handle_bind: entering
nua: nua_application_event: entering
nua: nua_handle_magic: entering
nua: nua_handle_destroy: entering
nua(0x8135520): sent signal r_destroy
nua(0x8135520): recv signal r_destroy
nta_leg_destroy((nil))
tport_wakeup_pri(0x817aa88): events IN
tport_recv_event(0x817aa88)
tport_recv_iovec(0x817aa88) msg 0x81715a8 from (udp/10.246.1.37:5060)
has 638 bytes, veclen = 1
tport_deliver(0x817aa88): msg 0x81715a8 (638 bytes) from
udp/10.246.1.27:5060/sip next=(nil)
nta: received ACK sip:914082558194 at 10.246.1.37 SIP/2.0 (CSeq 102)
nta: ACK (102) is going to INVITE (102)
nta: timer set next to 2305 ms
nta: timer I fired, terminate 407 response
incoming_reclaim_all((nil), (nil), 0xb54550ec)
nta_incoming_timer: 0/0 resent, 0/0 tout, 1/3 term, 1/3 free
nta: timer set next to 2206 ms
nta: timer I fired, terminate 503 response
incoming_reclaim_all((nil), (nil), 0xb54550ec)
nta_incoming_timer: 0/0 resent, 0/0 tout, 1/2 term, 1/2 free


On 09/20/10 14:18, Mario wrote:
> For this ITSP, registration is ok and inbound calls work. But when
> making an outbound call the call is sent to the itsp but then gets a
> fast busy. From what I see in the trace the itsp uses asterisk. I sent a
> trace in a previous email but it shows nothing I could see missing or in
> error. The itsp sent the config info below but I have been using them
> without a STUN server fine on my old PBX. Is there anything that looks
> like it is out of sync with defaults (like port?). Also, the SIP and DP
> are below but since the call is sent the DP must be ok. Thanks for any
> help/suggestions!
> 
> 
> From the ITSP:>
> Sip Proxy - sip.voipyourphone.com
> STN Server - stun.voipyourphone.com
> Registration Port - any one port between 5060 and 5069
> DTMF port 5004
> RTP ports 16384 to 16482
> Audio Codecs G711u (account default), G711a, G729a and iLbc
> DTMF rfc2833 (default), inband, SIP-INFO
> 
> 
> SIP:
>      <gateway name="uid1">
>       <param name="proxy" value="sip.voipyourphone.com"/>
>       <param name="username" value="uid1"/>
>       <param name="from-user" value="uid1"/>
>       <param name="password" value="pwd1"/>
>       <param name="expire-seconds" value="600"/>
>       <param name="register" value="true"/>
>       <param name="retry-seconds" value="30"/>
> 
> DP
>   <extension name="local.uid1">
>     <condition field="${toll_allow}" expression="local"/>
>     <condition field="destination_number" expression="^9(\d{7})$">
>       <action application="set"
> data="effective_caller_id_number=${outbound_caller_id_number}"/>
>       <action application="set"
> data="effective_caller_id_name=${outbound_caller_id_name}"/>
>       <action application="bridge"
> data="sofia/gateway/uid1/1${default_areacode}$1 at sip.voipyourlife.com"/>
>     </condition>
>   </extension>
>