[Freeswitch-users] polycoms and alert_info=<http://...>

Frank Carmickle frank at carmickle.com
Mon Sep 13 12:27:15 PDT 2010


My snom 320 on 8.2.35 still plays the 8k pcm just fine.  Hell I don't understand why they won't play the files they have already downloaded.  I can't use a predownloaded file to do what I am trying to do.  I need to have talking caller id.  Of course I can use groupconfirm with auto answer to do this but then you have to press a key instead of just picking up the phone.

I guess your right when you say all sip phones suck.


On Sep 13, 2010, at 2:58 PM, Brian West wrote:

> You have to define these files in the config before it will play them.  Snom will do them but it seems for security reasons this feature doesn't work anymore... I could be wrong but I had the same issue trying to get mine to do it and after reading the admin guide it seems they have locked this one down a little bit.
> /b
> On Sep 13, 2010, at 1:32 PM, Frank Carmickle wrote:
>> Hello all
>> I am trying to get the polycom 335/650 to play the file specified by alert_info.  I see from my http log that it is dowloading the file each time a call is placed to the phone with the alert_info channel variable set.  It doesn't actually play them.  I have tried with 8k pcm wave file, a 16k pcm wave and a 8k ulaw file and no joy.  Anyone know what I may be missing in my polycom configs?
>> Thanks
>> --Frank
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