[Freeswitch-users] FS incoming calls Queue ACD implement

[Steven Ayre]

Git head also has many bugfixes since 1.0.6 so it's a good idea to
update anyway.

-Steve



On 28 October 2010 14:41, Seven Du <dujinfang at gmail.com> wrote:
> You shout get the git HEAD to use mod_callcenter. Also you need to
> uncomment it in modules to enable build.
>
> On Thu, Oct 28, 2010 at 10:58 AM, Johnson <johnsonw at eallway.com> wrote:
>> Hi MC,
>>
>> Thanks for your feedback quickly. Actually i have tested mod_fifo and met
>> the callerid can't transfer to agent's phone before the agent pickup.
>> Traditional phones almost don't support new features like getting sip
>> "UPDATE MESSAGE". As alternatively, i try to use Moc' mod_callcenter, but
>> unfortunitely, there is no mod_callcenter package in FS1.06, even i put in
>> dialplan
>> <action application="callcenter" data="support at default"/>, it show log:
>>  [ERR] switch_core_session.c:1731 Invalid Application callcenter
>> Is it meaning that the mod_callcenter is still going on coding? Any further
>> more helps would be much appreciated.
>>
>> Thanks,
>>
>> Johnson
>>
>>
>> On Thu, Oct 28, 2010 at 7:37 AM, mercutioviz [via freeswitch-users] <[hidden
>> email]> wrote:
>>>
>>> I'm afraid this question is a bit broad. I notice that you are trying to
>>> avoid the use of mod_fifo - is there a reason for that? Alternatively you
>>> can use Moc's newer ACD system: mod_callcenter. It is more of a traditional
>>> ACD than mod_fifo. (Both get inbound calls sent to agents, they just differ
>>> in the methodology used to accomplish that task.)
>>>
>>> I've found the documentation on mod_callcenter to be refreshingly detailed
>>> and complete:
>>> http://wiki.freeswitch.org/wiki/Mod_callcenter
>>>
>>> -MC
>>>
>>> On Wed, Oct 27, 2010 at 1:56 PM, Johnson <[hidden email]> wrote:
>>>>
>>>> Hi FS Group,
>>>> I am a new vanilla. Just want to realize Queue ACD function in
>>>> Freeswitch.
>>>> Is any one know how to configure or create the script to process incoming
>>>> calls put into defined Queues without using mod_FIFO. Any additional
>>>> prompting is very appreciated.
>>>>
>>>> Johnson
>>>> --
>>>> View this message in context:
>>>> http://freeswitch-users.2379917.n2.nabble.com/FS-incoming-calls-Queue-ACD-implement-tp5680281p5680281.html
>>>> Sent from the freeswitch-users mailing list archive at Nabble.com.
>>>>
>>>> _______________________________________________
>>>> FreeSWITCH-users mailing list
>>>> [hidden email]
>>>> http://lists.freeswitch.org/mailman/listinfo/freeswitch-users
>>>> UNSUBSCRIBE:http://lists.freeswitch.org/mailman/options/freeswitch-users
>>>> http://www.freeswitch.org
>>>
>>>
>>> _______________________________________________
>>> FreeSWITCH-users mailing list
>>> [hidden email]
>>> http://lists.freeswitch.org/mailman/listinfo/freeswitch-users
>>> UNSUBSCRIBE:http://lists.freeswitch.org/mailman/options/freeswitch-users
>>> http://www.freeswitch.org
>>>
>>>
>>> ________________________________
>>> View message @
>>> http://freeswitch-users.2379917.n2.nabble.com/FS-incoming-calls-Queue-ACD-implement-tp5680281p5680777.html
>>> To unsubscribe from FS incoming calls Queue ACD implement, click here.
>>
>>
>> ________________________________
>> View this message in context: Re: FS incoming calls Queue ACD implement
>> Sent from the freeswitch-users mailing list archive at Nabble.com.
>>
>> _______________________________________________
>> FreeSWITCH-users mailing list
>> FreeSWITCH-users at lists.freeswitch.org
>> http://lists.freeswitch.org/mailman/listinfo/freeswitch-users
>> UNSUBSCRIBE:http://lists.freeswitch.org/mailman/options/freeswitch-users
>> http://www.freeswitch.org
>>
>>
>
>
>
> --
> Blog: http://www.dujinfang.com
> Proj:  http://www.freeswitch.org.cn
>
> _______________________________________________
> FreeSWITCH-users mailing list
> FreeSWITCH-users at lists.freeswitch.org
> http://lists.freeswitch.org/mailman/listinfo/freeswitch-users
> UNSUBSCRIBE:http://lists.freeswitch.org/mailman/options/freeswitch-users
> http://www.freeswitch.org
>