[Freeswitch-users] registration fails after several hours - FS problem?

Mario G mario_fs at mgtech.com
Tue Oct 26 14:16:35 PDT 2010 

I would love to get static mapping to work but I could not. I  have 1 static public address and 1 dynamic both in the same router, this is the root of the problem. I tried to get FS to use the static ip but the router upnp only tells FS about the dynamic external ip. I tried setting external sip/rtp to just the ip (no autonat:) and ran with -nonat but I could not get incoming calls. BTW, I did change the expire-seconds to 30 in one gateway to test. Will keep this thread up-to-date for anyone who may be in the same boat someday. Thanks a lot for looking at the trace and pointing me in the right direction!
Mario

On Oct 26, 2010, at 1:22 PM, Anthony Minessale wrote:

> You should be setting the req freq to a low number on the outbound gateways
> The examples you showed had a series of inbound reg
> 
> also set expire-seconds to 30 in your gateway xml
> 
> 
> The problem is if you are not constantly sending traffic to the box
> the nat mapping will go away.
> 
> If you are in production you should be using a static ip with a static
> mapping, any trouble you are having is your own fault for playing with
> fire.  The best we can do is tell you how to keep it contained.
> 
> 
> 
> 
> On Tue, Oct 26, 2010 at 12:34 PM, Mario G <mario_fs at mgtech.com> wrote:
>> I made the change. I had no idea the settings for the inside phones effected nat for the outside sip accounts. I was looking into aggressive-nat- detection since the internal profile status always shows the right external static IP but the nat_ap status always shows the dynamic ip. Crossing fingers/etc since this problem is 85% of time (weeks!) into FS changeover. Thanks!
>> Mario
>> 
>> On Oct 26, 2010, at 10:15 AM, Anthony Minessale wrote:
>> 
>>> add
>>> 
>>> <variable name="sip-force-expires" value="30"/>
>>> 
>>> to the <variables> section of your <user>
>>> 
>>> you have it at 600 and the nat mapping is timing out while the 600
>>> seconds is ticking away
>>> 
>>> 
>>> 
>>> On Tue, Oct 26, 2010 at 12:01 PM, Mario G <mario_fs at mgtech.com> wrote:
>>>> From the TSP:
>>>> "I have enabled the SIP trace on your account. We are not currently seeing
>>>> any registration attempts to your account within the last 15 minutes. Please
>>>> restart FreeSwitch so that registration attempts begin again. Thank you. ".
>>>> So FS is not getting past router.
>>>> On Oct 26, 2010, at 9:09 AM, Mario G wrote:
>>>> 
>>>> I ran the global trace during the problem and it is
>>>> at http://pastebin.freeswitch.org/14324 . You can find "rnktel", "acctone",
>>>> "accttwo", "acct3". The trace includes phones since it was global. I am
>>>> using:
>>>>     <param name="ext-rtp-ip" value="autonat:my-static.ip"/>
>>>>     <param name="ext-sip-ip" value="autonat:my-static.ip"/>
>>>> I tried dumping nat and removing the autonat: above and using -nonat but
>>>> that did not work, registration proceeded but no calls inbound.
>>>> On Oct 25, 2010, at 4:11 PM, Mario G wrote:
>>>> 
>>>> Whoops, I am using an IP address for at least one gateway so that is not the
>>>> problem:
>>>> They look outbound to me and I am using dns for 2 and an IP for one so that
>>>> is not the issue. I was able to get FS to clear this up by doing "nat_map
>>>> reinit" which is why I think this is a nat problem. I will do the trace you
>>>> mentioned. I will plug an ip address into one of the gateways to see what
>>>> happens, they all fail at once. Thanks for responding!
>>>> Mario
>>>> 
>>>> On Oct 25, 2010, at 3:26 PM, Mario wrote:
>>>> 
>>>> I really need help on this as I have weeks into this problem. I thought I
>>>> had it nailed but I guess not. After 5.5 hours I get:
>>>> 
>>>> 2010-10-25 15:05:43.407272 [WARNING] sofia_reg.c:387 mguuid Failed
>>>> Registration, setting retry to 15 seconds.
>>>> 
>>>> 2010-10-25 15:05:49.557478 [NOTICE] sofia_reg.c:342 Registering mvuuid
>>>> 
>>>> 2010-10-25 15:05:59.206273 [NOTICE] sofia_reg.c:342 Registering mguuid
>>>> 
>>>> 2010-10-25 15:06:04.923157 [WARNING] sofia_reg.c:387 mynum777 Failed
>>>> Registration, setting retry to 30 seconds.
>>>> 
>>>> 2010-10-25 15:06:05.358321 [WARNING] sofia_reg.c:387 mvuuid Failed
>>>> Registration, setting retry to 15 seconds.
>>>> 
>>>> 2010-10-25 15:06:16.125060 [WARNING] sofia_reg.c:387 mguuid Failed
>>>> Registration, setting retry to 15 seconds.
>>>> 
>>>> 2010-10-25 15:06:21.151240 [NOTICE] sofia_reg.c:342 Registering mvuuid
>>>> 
>>>> 2010-10-25 15:06:33.060421 [NOTICE] sofia_reg.c:342 Registering mguuid
>>>> 
>>>> 2010-10-25 15:06:35.392655 [NOTICE] sofia_reg.c:342 Registering mynum777
>>>> 
>>>> and no way to make/get calls until I restart FS. I did this:
>>>> 
>>>> 1. log 7
>>>> 
>>>> 2. sofia profile xxxx siptrace on   for each profile/gateway
>>>> 
>>>> 3. restarted router
>>>> 
>>>> All three did not solve the problem. The trace and log produced no
>>>> additional lines which is why I am wondering if FS has a problem since the
>>>> trace shows no SIP activity.
>>>> 
>>>> 3 gateways with 2 ITSPs
>>>> 
>>>> 2 DSL/WAN lines, 1 static and 1 dynamic
>>>> 
>>>> I am using autonat:1.2.3.4 in internal and external profiles. 1.2.3.4 is the
>>>> external static ip.
>>>> 
>>>> sofia status profile ... has the right ext ip
>>>> 
>>>> nat_map status shows the dynamic (wrong) IP
>>>> 
>>>> I tried starting with -nonat but that was worse
>>>> 
>>>> the only way to fix is restart FS.
>>>> 
>>>> I read the wiki on external nat, auto_nat and everything else many times.
>>>> 
>>>> Thanks Mario
>>>> 
>>>> 
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>>>> 
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>>> 
>>> 
>>> 
>>> --
>>> Anthony Minessale II
>>> 
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>> 
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> 
> 
> 
> -- 
> Anthony Minessale II
> 
> FreeSWITCH http://www.freeswitch.org/
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> 
> AIM: anthm
> MSN:anthony_minessale at hotmail.com
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> 
> FreeSWITCH Developer Conference
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