[Freeswitch-users] fifo help

[Seven Du]

add your members in fifo.conf.xml  in the <fifos></fifos> section and
reload mod_fifo.

http://wiki.freeswitch.org/wiki/Mod_fifo#Configure_for_Agent_Callback

http://wiki.freeswitch.org/wiki/Simple_call_center_using_mod_fifo

On Wed, Oct 13, 2010 at 2:19 AM, Kyle Haefner
<Kyle.Haefner at colostate.edu> wrote:
> Hi All,
> I'm pretty new to freeswitch :)
> I'm trying to set up the following scenario:
> 1. A caller calls in is greeted by a message that says, "Please hold while
> your party is located"
> 2. The caller is placed on hold
> 3. An outbound call sequentially rings cell phones through a gateway
> 4. If a cellphone answers the "agent" must push a digit (to verify they are
> not voice mail)
> 5. If a digit is pushed the agent is connected to the caller
> I'm trying to implement this using mod_fifo, however when I add the caller
> to the fifo, processing of that extension stops and I can't ever call and
> test the cellphone to add them as a member of the fifo.
> <context name="custom">
>   <extension name="FIFO-Call">
>     <condition field="destination_number" expression="^(100)$">
> -       <action application="answer"/>
>         <action application="playback"
> data="/usr/local/freeswitch/sounds/en/us/callie/misc/noc_intro.wav"/>
>         <action application="fifo" data="noc_fifo in nowait"/>
>         <action application="sleep" data="300"/>
>         <action application="set"
> data="effective_caller_id_number=${outbound_caller_id_number}"/>
>         <action application="set"
> data="effective_caller_id_name=${outbound_caller_id_name}"/>
>         <action application="set" data="ringback=${us-ring}"/>
>         <action application="set" data="call_timeout=60"/>
>         <action application="set"
> data="group_confirm_file=/usr/local/freeswitch/sounds/en/us/callie/misc/prove_youre_human.wav"/>
>         <action application="set" data="group_confirm_key=4"/>
>         <action application="set" data="fifo_member(add noc_fifo
> {fifo_member_wait=nowait}sofia/custom_dialplan/89883757 at pstn-gateway:5060)"/>
>     </condition>
>   </extension>
> </context>
>
> Any help would be greatly appreciated!
> Kyle
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