[Freeswitch-users] valet_park timeout and spot announcement
Jeremy Stricker
jstricker at lightnex.com
Tue Oct 5 11:10:56 PDT 2010
Hello all,
Is there anyway to set a call timeout when a call is valet parked so
that it will ring back to the extension that parked it if it isn't
answered by the intended recipient? We have an user who parks calls and
then blindly announces the parking spot over an intercom. With this
setup there is a great risk of a caller getting stuck in park. If there
isn't a timeout method, can anyone recommend any alternate setup that
would allow at least two parking spots with visual indication of calls
parked on the handsets (Aastra 6730i and 6757i).
Secondly, is there anyway to stop read-back of the parking spot on the
parkee's side of the call? Currently, the parker performs an attended
transfer, waits for and hears the spot read-back. The parkee hears MOH
while the transfer is being performed, but then the spot announcement
themselves as soon as the parker finishes the attended transfer by
hanging up.
Thanks for any help available.
Jeremy
--
Jeremy Stricker
LightNex Communications
e: jstricker at lightnex.com
p: 877-342-3768
w: www.lightnex.com
More information about the FreeSWITCH-users
mailing list