[Freeswitch-users] valet_park timeout and spot announcement

Jeremy Stricker jstricker at lightnex.com
Tue Oct 5 11:10:56 PDT 2010


Hello all,

Is there anyway to set a call timeout when a call is valet parked so 
that it will ring back to the extension that parked it if it isn't 
answered by the intended recipient?  We have an user who parks calls and 
then blindly announces the parking spot over an intercom.  With this 
setup there is a great risk of a caller getting stuck in park.  If there 
isn't a timeout method, can anyone recommend any alternate setup that 
would allow at least two parking spots with visual indication of calls 
parked on the handsets (Aastra 6730i and 6757i).

Secondly, is there anyway to stop read-back of the parking spot on the 
parkee's side of the call?  Currently, the parker performs an attended 
transfer, waits for and hears the spot read-back.  The parkee hears MOH 
while the transfer is being performed, but then the spot announcement 
themselves as soon as the parker finishes the attended transfer by 
hanging up.

Thanks for any help available.

Jeremy
-- 
Jeremy Stricker
LightNex Communications

e: jstricker at lightnex.com
p: 877-342-3768
w: www.lightnex.com



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