[Freeswitch-users] Some weird problems with Polycom phones.

[Yehavi Bourvine]

It is on 3.2.3; I cannot download version 3.3.0 (it claims that my account
cannot do it) and I did not get 3.3 from our Polycom distributor  yet.

                                     Regards, __Yehavi:

2010/10/4 Tony Graziano <tgraziano at myitdepartment.net>

> Was this on firmware 3.3?
>
> On 10/4/10, Yehavi Bourvine <yehavi.bourvine at gmail.com> wrote:
> > Hello,
> >
> >   I have a few oddities with Polycom phones which I just have documented
> at
> > the Wiki. I append them here also for those who might tackle them.
> >
> >
> > The following issues have opened tickets with Polycom's support:
> >
> >    - *Dial tone on a shared line*: Suppose you have an SLA extension
> defined
> >    on more than one phone. You answer on one phone, put it on hold, go to
> > the
> >    other phone and press the blinking line in order to have the call
> there.
> > If
> >    you press this line and within 1 second pull the handset - you hear a
> > dial
> >    tone at the background of the session. If you wait more than 1 second
> or
> >    first pull the handset (and then press the line button) - all is ok.
> >    - *Dial using the second line*: If you have a phone with more than one
> >    extension defined on it, it will will use the first line for outgoing
> > calls
> >    by default (unless of course you select a specific line). However,
> there
> > is
> >    one special case: you dial on-hook and then press the speaker button:
> >       - The call is initiated on the first line.
> >       - Immediately after getting "Trying" the phone sends CANCEL.
> >       - The phone originates the call successfully over the second line.
> >
> >
> >        Regards, __Yehavi:
> >
>
> --
> Sent from my mobile device
>
> ======================
> Tony Graziano, Manager
> Telephone: 434.984.8430
> sip: tgraziano at voice.myitdepartment.net
> Fax: 434.984.8431
>
> Email: tgraziano at myitdepartment.net
>
> LAN/Telephony/Security and Control Systems Helpdesk:
> Telephone: 434.984.8426
> sip: helpdesk at voice.myitdepartment.net
> Fax: 434.984.8427
>
> Helpdesk Contract Customers:
> http://www.myitdepartment.net/gethelp/
>
> Why do mathematicians always confuse Halloween and Christmas?
> Because 31 Oct = 25 Dec.
>
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