[Freeswitch-users] No Busy Tone and No Announcement Messages on ISDN-VoIP SIP Calls

Michael Collins msc at freeswitch.org
Wed Nov 10 09:53:09 PST 2010


You've left out a lot of information, like how are these devices connected?
and what shows up in the console log?
-MC

On Tue, Nov 9, 2010 at 11:27 PM, Raymond Chan <raymondchan at commverge.com>wrote:

>  Hi all,
>
>
>
> We are using Freeswitch and using Cisco 2811 as gateway, we have SIP phones
> registered in our Freeswitch and trying to call a non-exit number (mobile
> number). We found the SIP phone still has ringtone. When we use PSTN to call
> that number, there is announcement that “this number does not exist…” We
> cannot make the SIP phone has the same announcement. But it success when we
> calling a land-line non exist number. Busy tone is generated.
>
>
>
> Below are the Cisco debug and highlight the 2 different ISDN disconnect
> cause code. Do I need to configure anything in the Freeswitch?
>
>
>
>
> --------------------------------------------------------------------------------------------------------------------------------
>
> Calling non-exist mobile number:
>
>
>
> *Nov 10 05:54:24.019: %ISDN-6-DISCONNECT: Interface Serial0/0/0:22
> disconnected from 95127917 , call lasted 205 seconds
>
> *Nov 10 05:54:51.727: //216086/xxxxxxxxxxxx/CCAPI/cc_api_caps_ind:
>
>    Call Entry Is Not Found
>
> *Nov 10 05:54:51.731: //-1/DE6E855A8453/CCAPI/cc_api_display_ie_subfields:
>
>    cc_api_call_setup_ind_common:
>
>    cisco-username=31754251
>
>    ----- ccCallInfo IE subfields -----
>
>    cisco-ani=31754251
>
>    cisco-anitype=0
>
>    cisco-aniplan=0
>
>    cisco-anipi=0
>
>    cisco-anisi=1
>
>    dest=92882810
>
>    cisco-desttype=0
>
>    cisco-destplan=0
>
>    cisco-rdie=FFFFFFFF
>
>    cisco-rdn=
>
>    cisco-rdntype=0
>
>    cisco-rdnplan=0
>
>    cisco-rdnpi=0
>
>    cisco-rdnsi=0
>
>    cisco-redirectreason=-1
>
> *Nov 10 05:54:51.731: //-1/DE6E855A8453/CCAPI/cc_api_call_setup_ind_common:
>
>    Interface=0x451F6154, Call Info(
>
>    Calling Number=31754251(TON=Unknown, NPI=Unknown, Screening=User,
> Passed, Presentation=Allowed),
>
>    Called Number=92882810(TON=Unknown, NPI=Unknown),
>
>    Calling Translated=FALSE, Subscriber Type Str=Unknown,
> FinalDestinationFlag=TRUE,
>
>    Incoming Dial-peer=0, Progress Indication=NULL(0), Calling IE
> Present=TRUE,
>
>    Source Trkgrp Route Label=, Target Trkgrp Route Label=, CLID
> Transparent=FALSE), Call Id=216086
>
> *Nov 10 05:54:51.731:
> //216086/DE6E855A8453/CCAPI/cc_api_call_setup_ind_common:
>
>    Set Up Event Sent;
>
>    Call Info(Calling Number=31754251(TON=Unknown, NPI=Unknown,
> Screening=User, Passed, Presentation=Allowed),
>
>    Called Number=92882810(TON=Unknown, NPI=Unknown))
>
> *Nov 10 05:54:51.735:
> //216086/DE6E855A8453/CCAPI/cc_process_call_setup_ind:
>
>    Event=0x456648F0
>
> *Nov 10 05:54:51.735: //216086/DE6E855A8453/CCAPI/ccCallSetContext:
>
>    Context=0x467619B4
>
> *Nov 10 05:54:51.735:
> //216086/DE6E855A8453/CCAPI/cc_process_call_setup_ind:
>
>    >>>>CCAPI handed cid 216086 with tag 0 to app
> "_ManagedAppProcess_Default"
>
> *Nov 10 05:54:51.735: //216086/DE6E855A8453/CCAPI/ccCallProceeding:
>
>    Progress Indication=NULL(0)
>
> *Nov 10 05:54:51.735: //216086/DE6E855A8453/CCAPI/ccCallSetupRequest:
>
>    Destination=, Calling IE Present=TRUE, Mode=0,
>
>    Outgoing Dial-peer=1, Params=0x4740AA5C, Progress Indication=ORIGINATING
> SIDE IS NON ISDN(3)
>
> *Nov 10 05:54:51.735: //216086/DE6E855A8453/CCAPI/ccCheckClipClir:
>
>    In: Calling Number=31754251(TON=Unknown, NPI=Unknown, Screening=User,
> Passed, Presentation=Allowed)
>
> *Nov 10 05:54:51.735: //216086/DE6E855A8453/CCAPI/ccCheckClipClir:
>
>    Out: Calling Number=31754251(TON=Unknown, NPI=Unknown, Screening=User,
> Passed, Presentation=Allowed)
>
> *Nov 10 05:54:51.735: //216086/DE6E855A8453/CCAPI/ccCallSetupRequest:
>
>    Destination Pattern=.T, Called Number=92882810, Digit Strip=FALSE
>
> *Nov 10 05:54:51.735: //216086/DE6E855A8453/CCAPI/ccCallSetupRequest:
>
>    Calling Number=31754251(TON=Unknown, NPI=Unknown, Screening=User,
> Passed, Presentation=Allowed),
>
>    Called Number=92882810(TON=Unknown, NPI=Unknown),
>
>    Redirect Number=, Display Info=31754251
>
>    Account Number=31754251, Final Destination Flag=TRUE,
>
>    Guid=DE6E855A-EBC5-11DF-8453-C1363B6B99C1, Outgoing Dial-peer=1
>
> *Nov 10 05:54:51.739:
> //216086/DE6E855A8453/CCAPI/cc_api_display_ie_subfields:
>
>    ccCallSetupRequest:
>
>    cisco-username=31754251
>
>    ----- ccCallInfo IE subfields -----
>
>    cisco-ani=31754251
>
>    cisco-anitype=0
>
>    cisco-aniplan=0
>
>    cisco-anipi=0
>
>    cisco-anisi=1
>
>    dest=92882810
>
>    cisco-desttype=0
>
>    cisco-destplan=0
>
>    cisco-rdie=FFFFFFFF
>
>    cisco-rdn=
>
>    cisco-rdntype=0
>
>    cisco-rdnplan=0
>
>    cisco-rdnpi=0
>
>    cisco-rdnsi=0
>
>    cisco-redirectreason=-1
>
> *Nov 10 05:54:51.739:
> //216086/DE6E855A8453/CCAPI/ccIFCallSetupRequestPrivate:
>
>    Interface=0x456ACB10, Interface Type=6, Destination=, Mode=0x0,
>
>    Call Params(Calling Number=31754251(TON=Unknown, NPI=Unknown,
> Screening=User, Passed, Presentation=Allowed),
>
>    Called Number=92882810(TON=Unknown, NPI=Unknown), Calling
> Translated=FALSE,
>
>    Subscriber Type Str=Unknown, FinalDestinationFlag=TRUE, Outgoing
> Dial-peer=1, Call Count On=FALSE,
>
>    Source Trkgrp Route Label=, Target Trkgrp Route Label=, tg_label_flag=0,
> Application Call Id=)
>
> *Nov 10 05:54:51.739:
> //216087/DE6E855A8453/CCAPI/ccIFCallSetupRequestPrivate:
>
>    SPI Call Setup Request Is Success; Interface Type=6, FlowMode=1
>
> *Nov 10 05:54:51.739: //216087/DE6E855A8453/CCAPI/ccCallSetContext:
>
>    Context=0x4740AA0C
>
> *Nov 10 05:54:51.739: //216086/DE6E855A8453/CCAPI/ccSaveDialpeerTag:
>
>    Outgoing Dial-peer=1
>
> *Nov 10 05:54:51.779: //216087/DE6E855A8453/CCAPI/cc_api_call_proceeding:
>
>    Interface=0x456ACB10, Progress Indication=NULL(0)
>
> *Nov 10 05:54:52.947: //216087/DE6E855A8453/CCAPI/cc_api_call_alert:
>
>    Interface=0x456ACB10, Progress Indication=NULL(0), Signal Indication=NOT
> PRESENT(255)
>
> *Nov 10 05:54:52.947: //216087/DE6E855A8453/CCAPI/cc_api_call_alert:
>
>    Call Entry(Retry Count=0, Responsed=TRUE)
>
> *Nov 10 05:54:52.947: //216086/DE6E855A8453/CCAPI/ccCallAlert:
>
>    Progress Indication=NULL(0), Signal Indication=NOT PRESENT(255)
>
> *Nov 10 05:54:52.947: //216086/DE6E855A8453/CCAPI/ccCallAlert:
>
>    Call Entry(Responsed=TRUE, AlertSent=TRUE)
>
> *Nov 10 05:55:50.971: //216086/DE6E855A8453/CCAPI/cc_api_call_disconnected:
>
>    Cause Value=16, Interface=0x451F6154, Call Id=216086
>
> *Nov 10 05:55:50.971: //216086/DE6E855A8453/CCAPI/cc_api_call_disconnected:
>
>    Call Entry(Responsed=TRUE, Cause Value=16, Retry Count=0)
>
> *Nov 10 05:55:50.971: //216087/DE6E855A8453/CCAPI/ccCallDisconnect:
>
>    Cause Value=16, Tag=0x0, Call Entry(Previous Disconnect Cause=0,
> Disconnect Cause=0)
>
> *Nov 10 05:55:50.971: //216087/DE6E855A8453/CCAPI/ccCallDisconnect:
>
>    Cause Value=16, Call Entry(Responsed=TRUE, Cause Value=16)
>
> *Nov 10 05:55:50.971: //216087/DE6E855A8453/CCAPI/cc_api_get_transfer_info:
>
>    Transfer Number Is Null
>
> *Nov 10 05:55:50.975: //216086/DE6E855A8453/CCAPI/ccCallDisconnect:
>
>    Cause Value=16, Tag=0x0, Call Entry(Previous Disconnect Cause=0,
> Disconnect Cause=16)
>
> *Nov 10 05:55:50.975: //216086/DE6E855A8453/CCAPI/ccCallDisconnect:
>
>    Cause Value=16, Call Entry(Responsed=TRUE, Cause Value=16)
>
> *Nov 10 05:55:50.983:
> //216086/DE6E855A8453/CCAPI/cc_api_call_disconnect_done:
>
>    Disposition=0, Interface=0x451F6154, Tag=0x0, Call Id=216086,
>
>    Call Entry(Disconnect Cause=16, Voice Class Cause Code=0, Retry Count=0)
>
> *Nov 10 05:55:50.983:
> //216086/DE6E855A8453/CCAPI/cc_api_call_disconnect_done:
>
>    Call Disconnect Event Sent
>
>
>
>
> -------------------------------------------------------------------------------------------------------------------------
>
>
>
> Calling non-exist land line number:
>
>
>
> cvghk-vgw1#sh log
>
> Syslog logging: enabled (11 messages dropped, 74 messages rate-limited,
>
>                 68247 flushes, 0 overruns, xml disabled, filtering
> disabled)
>
>     Console logging: level debugging, 2492150 messages logged, xml
> disabled,
>
>                      filtering disabled
>
>     Monitor logging: level debugging, 0 messages logged, xml disabled,
>
>                      filtering disabled
>
>     Buffer logging: level debugging, 2285346 messages logged, xml disabled,
>
>                     filtering disabled
>
>     Logging Exception size (4096 bytes)
>
>     Count and timestamp logging messages: disabled
>
>
>
> No active filter modules.
>
>
>
>     Trap logging: level informational, 109823 message lines logged
>
>
>
> Log Buffer (8000 bytes):
>
>
>
> *Nov 10 06:01:45.127: //216094/xxxxxxxxxxxx/CCAPI/cc_api_caps_ind:
>
>    Call Entry Is Not Found
>
> *Nov 10 06:01:45.127: //-1/D4D5BF13845B/CCAPI/cc_api_display_ie_subfields:
>
>    cc_api_call_setup_ind_common:
>
>    cisco-username=31754250
>
>    ----- ccCallInfo IE subfields -----
>
>    cisco-ani=31754250
>
>    cisco-anitype=0
>
>    cisco-aniplan=0
>
>    cisco-anipi=0
>
>    cisco-anisi=1
>
>    dest=22222222
>
>    cisco-desttype=0
>
>    cisco-destplan=0
>
>    cisco-rdie=FFFFFFFF
>
>    cisco-rdn=
>
>    cisco-rdntype=0
>
>    cisco-rdnplan=0
>
>    cisco-rdnpi=0
>
>    cisco-rdnsi=0
>
>    cisco-redirectreason=-1
>
> *Nov 10 06:01:45.127: //-1/D4D5BF13845B/CCAPI/cc_api_call_setup_ind_common:
>
>    Interface=0x451F6154, Call Info(
>
>    Calling Number=31754250(TON=Unknown, NPI=Unknown, Screening=User,
> Passed,
> Pre
> sentation=Allowed),
>
>    Called Number=22222222(TON=Unknown, NPI=Unknown),
>
>    Calling Translated=FALSE, Subscriber Type Str=Unknown,
> FinalDestinationFlag=T
> RUE,
>
>    Incoming Dial-peer=0, Progress Indication=NULL(0), Calling IE
> Present=TRUE,
>
>    Source Trkgrp Route Label=, Target Trkgrp Route Label=, CLID
> Transparent=FALS
> E), Call Id=216094
>
> *Nov 10 06:01:45.131:
> //216094/D4D5BF13845B/CCAPI/cc_api_call_setup_ind_common:
>
>    Set Up Event Sent;
>
>    Call Info(Calling Number=31754250(TON=Unknown, NPI=Unknown,
> Screening=User,
> P
> assed, Presentation=Allowed),
>
>    Called Number=22222222(TON=Unknown, NPI=Unknown))
>
> *Nov 10 06:01:45.131:
> //216094/D4D5BF13845B/CCAPI/cc_process_call_setup_ind:
>
>    Event=0x45661160
>
> *Nov 10 06:01:45.131: //216094/D4D5BF13845B/CCAPI/ccCallSetContext:
>
>    Context=0x48B4C074
>
> *Nov 10 06:01:45.131:
> //216094/D4D5BF13845B/CCAPI/cc_process_call_setup_ind:
>
>    >>>>CCAPI handed cid 216094 with tag 0 to app
> "_ManagedAppProcess_Default"
>
> *Nov 10 06:01:45.131: //216094/D4D5BF13845B/CCAPI/ccCallProceeding:
>
>    Progress Indication=NULL(0)
>
> *Nov 10 06:01:45.135: //216094/D4D5BF13845B/CCAPI/ccCallSetupRequest:
>
>    Destination=, Calling IE Present=TRUE, Mode=0,
>
>    Outgoing Dial-peer=1, Params=0x46AD67F0, Progress Indication=ORIGINATING
> SIDE
>        IS NON ISDN(3)
>
> *Nov 10 06:01:45.135: //216094/D4D5BF13845B/CCAPI/ccCheckClipClir:
>
>    In: Calling Number=31754250(TON=Unknown, NPI=Unknown, Screening=User,
> Passed,
>   Presentation=Allowed)
>
> *Nov 10 06:01:45.135: //216094/D4D5BF13845B/CCAPI/ccCheckClipClir:
>
>    Out: Calling Number=31754250(TON=Unknown, NPI=Unknown, Screening=User,
> Passed
> , Presentation=Allowed)
>
> *Nov 10 06:01:45.135: //216094/D4D5BF13845B/CCAPI/ccCallSetupRequest:
>
>    Destination Pattern=.T, Called Number=22222222, Digit Strip=FALSE
>
> *Nov 10 06:01:45.135: //216094/D4D5BF13845B/CCAPI/ccCallSetupRequest:
>
>    Calling Number=31754250(TON=Unknown, NPI=Unknown, Screening=User,
> Passed, Pre
>                                                          sentation=Allowed),
>
>    Called Number=22222222(TON=Unknown, NPI=Unknown),
>
>    Redirect Number=, Display Info=31754250
>
>    Account Number=31754250, Final Destination Flag=TRUE,
>
>    Guid=D4D5BF13-EBC6-11DF-845B-C1363B6B99C1, Outgoing Dial-peer=1
>
> *Nov 10 06:01:45.135:
> //216094/D4D5BF13845B/CCAPI/cc_api_display_ie_subfields:
>
>    ccCallSetupRequest:
>
>    cisco-username=31754250
>
>    ----- ccCallInfo IE subfields -----
>
>    cisco-ani=31754250
>
>    cisco-anitype=0
>
>    cisco-aniplan=0
>
>    cisco-anipi=0
>
>    cisco-anisi=1
>
>    dest=22222222
>
>    cisco-desttype=0
>
>    cisco-destplan=0
>
>    cisco-rdie=FFFFFFFF
>
>    cisco-rdn=
>
>    cisco-rdntype=0
>
>    cisco-rdnplan=0
>
>    cisco-rdnpi=0
>
>    cisco-rdnsi=0
>
>    cisco-redirectreason=-1
>
> *Nov 10 06:01:45.135:
> //216094/D4D5BF13845B/CCAPI/ccIFCallSetupRequestPrivate:
>
>    Interface=0x456ACB10, Interface Type=6, Destination=, Mode=0x0,
>
>    Call Params(Calling Number=31754250(TON=Unknown, NPI=Unknown,
> Screening=User,
> Passed, Presentation=Allowed),
>
>    Called Number=22222222(TON=Unknown, NPI=Unknown), Calling
> Translated=FALSE,
>
>    Subscriber Type Str=Unknown, FinalDestinationFlag=TRUE, Outgoing
> Dial-peer=1,
> Call Count On=FALSE,
>
>    Source Trkgrp Route Label=, Target Trkgrp Route Label=, tg_label_flag=0,
> Appl
> ication Call Id=)
>
> *Nov 10 06:01:45.139:
> //216095/D4D5BF13845B/CCAPI/ccIFCallSetupRequestPrivate:
>
>    SPI Call Setup Request Is Success; Interface Type=6, FlowMode=1
>
> *Nov 10 06:01:45.139: //216095/D4D5BF13845B/CCAPI/ccCallSetContext:
>
>    Context=0x46AD67A0
>
> *Nov 10 06:01:45.139: //216094/D4D5BF13845B/CCAPI/ccSaveDialpeerTag:
>
>    Outgoing Dial-peer=1
>
> *Nov 10 06:01:45.183: //216095/D4D5BF13845B/CCAPI/cc_api_call_proceeding:
>
>    Interface=0x456ACB10, Progress Indication=NULL(0)
>
> *Nov 10 06:01:45.443: //216095/D4D5BF13845B/CCAPI/cc_api_call_disconnected:
>
>    Cause Value=1, Interface=0x456ACB10, Call Id=216095
>
> *Nov 10 06:01:45.443: //216095/D4D5BF13845B/CCAPI/cc_api_call_disconnected:
>
>    Call Entry(Responsed=TRUE, Cause Value=1, Retry Count=0)
>
> *Nov 10 06:01:45.443: //216095/D4D5BF13845B/CCAPI/ccCallSetAAA_Accounting:
>
>    Accounting=0, Call Id=216095
>
> *Nov 10 06:01:45.443: //216095/D4D5BF13845B/CCAPI/ccCallDisconnect:
>
>    Cause Value=1, Tag=0x0, Call Entry(Previous Disconnect Cause=0,
> Disconnect
> Ca
> use=1)
>
> *Nov 10 06:01:45.443: //216095/D4D5BF13845B/CCAPI/ccCallDisconnect:
>
>    Cause Value=1, Call Entry(Responsed=TRUE, Cause Value=1)
>
> *Nov 10 06:01:45.443: //216095/D4D5BF13845B/CCAPI/cc_api_get_transfer_info:
>
>    Transfer Number Is Null
>
> *Nov 10 06:01:45.463:
> //216095/D4D5BF13845B/CCAPI/cc_api_call_disconnect_done:
>
>    Disposition=0, Interface=0x456ACB10, Tag=0x0, Call Id=216095,
>
>    Call Entry(Disconnect Cause=1, Voice Class Cause Code=0, Retry Count=0)
>
> *Nov 10 06:01:45.463:
> //216095/D4D5BF13845B/CCAPI/cc_api_call_disconnect_done:
>
>    Call Disconnect Event Sent
>
> *Nov 10 06:01:45.463: //216094/D4D5BF13845B/CCAPI/ccCallDisconnect:
>
>    Cause Value=1, Tag=0x0, Call Entry(Previous Disconnect Cause=0,
> Disconnect
> Ca
> use=0)
>
> *Nov 10 06:01:45.463: //216094/D4D5BF13845B/CCAPI/ccCallDisconnect:
>
>    Cause Value=1, Call Entry(Responsed=TRUE, Cause Value=1)
>
> *Nov 10 06:01:45.471:
> //216094/D4D5BF13845B/CCAPI/cc_api_call_disconnect_done:
>
>    Disposition=0, Interface=0x451F6154, Tag=0x0, Call Id=216094,
>
>    Call Entry(Disconnect Cause=1, Voice Class Cause Code=0, Retry Count=0)
>
>
>
>
>
> Please help.
>
>
>
> Thanks
>
>
>
> Raymond Chan
>
> Technical Manager (Hong Kong and Macau)
>
> Commverge Solutions Limited
>
> Mobile: +852 98403073
>
> Direct: +852 29022420
>
>
>
> _______________________________________________
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>
>
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