[Freeswitch-users] intercept in fifo queue

Vladimir Elizarov xengelpublicx at gmail.com
Thu Mar 18 00:39:59 PDT 2010


If she leaves the queue, the queue will not be agents. A user simply
intercepting the call should be able to transfer the call to your
phone when the Secretary is not there.

Agents can intercept a call in the fifo queue?

On Thu, Mar 18, 2010 at 9:59 AM, Michael Collins <msc at freeswitch.org> wrote:
>
>
> On Wed, Mar 17, 2010 at 11:11 PM, Vladimir Elizarov
> <xengelpublicx at gmail.com> wrote:
>>
>> I need to make a queue for the Secretary, in which one secretary. But
>> if the Secretary is not there, I would like to be able to intercept
>> calls to other users. This can not be done even if the intercept will
>> be a user to the agent queue?
>>
> Why not just have the receptionist log out of the queue when she's not at
> her desk?
> -MC
>
>
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-- 
Best regards, Vladimir Elizarov




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