[Freeswitch-users] auto attendant -> hunt group -> external number does not ring

[William Traenkle]

Michael,

There are two posts for this issue.  I just emailed the bottom links a few minutes ago, but reading your response prompted me to send one more link, which is the default.xml dialplan:

5) Dialplan default.xml: http://pastebin.com/iAbNSW9E 

Per
your request:

1) fs_cli output for successful call scenario directly to x7000 hunt group: http://pastebin.com/Q1ayXkNR

2) fs_cli output for failed call scenario x5002 IVR to x7000 hunt group: http://pastebin.com/FaxuGdJ3

3) autoattendant_5002.js script: http://pastebin.com/FaxuGdJ3

4) huntgroup_7000.js script: http://pastebin.com/wNX9K7Ab 
 
If you require additional information or have any other
questions, please let me know.

Thanks,

-Will



________________________________
From: Michael Collins <msc at freeswitch.org>
To: freeswitch-users at lists.freeswitch.org
Sent: Tue, March 9, 2010 11:01:31 AM
Subject: Re: [Freeswitch-users] auto attendant -> hunt group -> external number does not ring




On Mon, Mar 8, 2010 at 2:23 PM, William Traenkle <will.traenkle at yahoo.com> wrote:

>
>FS Community,
>
>
>I created an extension
>704
> 
>I created a
>hunt group 7004 that first rings 704 then rings my cell phone 16194548924.
> 
>I created an
>auto attendant 5002 with an option of 704 that goes to hunt group 7004.
> 
>1)    
>What does
>work: When I call the hunt group directly by dialing 7004 internally, the hunt
>group first rings 704 then rings my cell phone successfully.  This is perfect.
> 
>2)    
>What does not
>work: When I call the main auto attendant from either internally by dialing 5002
>or externally by dialing my main number, and dial 704, my extension rings and
>after not answering my cell phone does not ring.
> 
>What I am expecting
>in #2 is for my extension 704 to ring and if I do not pick up then my cell
>phone will ring just like it does in #1.
> 
>My knowledge
>is limited in this area and if you could point me in the right direction, that
>would be great.  I a have tried
>everything but with no luck.
>
>
Pastebin the necessary debug info. Check http://wiki.freeswitch.org/wiki/Reporting_Bugs for specifics on how to do collect and report all the data to pastebin. It would be good to see the dialplan and the debug log for each call. 

When you've collected all the data please reply here with the pastebin URL.
-MC


      
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