[Freeswitch-users] Dialing **<extension>

Jerry Richards jerry.richards at teotech.com
Fri Mar 5 14:57:23 PST 2010


Sorry, I just looked for diffs in the logs I had.  Thank you for all of your
good advice.  I do appreciate it!  I did try a snom 360 phone (but not a
polycomm) and it behaved the same, however, I did find that one of my
servers (with a 2-day newer FS version and different config) does not have
this problem.  So I will isolate the issue between my config or just upgrade
to the newer FS.
 
Thank You and Best Regards,
Jerry
 



  _____  

From: Anthony Minessale [mailto:anthony.minessale at gmail.com] 
Sent: Thursday, March 04, 2010 4:14 PM
To: freeswitch-users at lists.freeswitch.org
Subject: Re: [Freeswitch-users] Dialing **<extension>


Did you totally ignore my instructions?
Do you want help or not?



On Thu, Mar 4, 2010 at 6:01 PM, Jerry Richards <jerry.richards at teotech.com>
wrote:


What I see in the log where they first differ is just after FS sends the
CANCEL to the original ringing phone.  FS logs a cause: PICKED_OFF when it
didn't work.  Do you know what PICKED_OFF means?
 
In the good case, FS logs:
 
tport_pend(0x88348e8): pending 0x8942cc0 for udp/192.168.72.141:5060
(already 1)
2010-03-04 12:13:04.772196 [DEBUG] switch_core_state_machine.c:585
(sofia/internal/sip:5381 at 192.168.72.58:5060) State REPORTING
2010-03-04 12:13:04.772196 [DEBUG] switch_core_state_machine.c:53
sofia/internal/sip:5381 at 192.168.72.58:5060 Standard REPORTING, cause:
ORIGINATOR_CANCEL
2010-03-04 12:13:04.772196 [DEBUG] switch_core_state_machine.c:585
(sofia/internal/sip:5381 at 192.168.72.58:5060) State REPORTING going to sleep
2010-03-04 12:13:04.772196 [DEBUG] switch_core_state_machine.c:327
(sofia/internal/sip:5381 at 192.168.72.58:5060) State Change CS_REPORTING ->
CS_DESTROY
2010-03-04 12:13:04.772196 [DEBUG] switch_core_session.c:1019 Send signal
sofia/internal/sip:5381 at 192.168.72.58:5060 [BREAK]
2010-03-04 12:13:04.772196 [DEBUG] switch_core_session.c:1161 Session 177
(sofia/internal/sip:5381 at 192.168.72.58:5060) Locked, Waiting on external
entities

In the bad case, FS logs:
 
tport_pend(0x88348e8): pending 0xb6dd6468 for udp/192.168.72.141:5060
(already 1)
2010-03-04 12:33:45.001563 [DEBUG] switch_core_state_machine.c:333
(sofia/internal/sip:5381 at 192.168.72.58:5060) State Change CS_HANGUP ->
CS_REPORTING
2010-03-04 12:33:45.001563 [DEBUG] switch_core_session.c:1019 Send signal
sofia/internal/sip:5381 at 192.168.72.58:5060 [BREAK]
2010-03-04 12:33:45.001563 [DEBUG] switch_core_state_machine.c:314
(sofia/internal/sip:5381 at 192.168.72.58:5060) Running State Change
CS_REPORTING
2010-03-04 12:33:45.001563 [DEBUG] switch_core_state_machine.c:585
(sofia/internal/sip:5381 at 192.168.72.58:5060) State REPORTING
2010-03-04 12:33:45.001563 [DEBUG] switch_core_state_machine.c:53
sofia/internal/sip:5381 at 192.168.72.58:5060 Standard REPORTING, cause:
PICKED_OFF
2010-03-04 12:33:45.001563 [DEBUG] switch_core_state_machine.c:585
(sofia/internal/sip:5381 at 192.168.72.58:5060) State REPORTING going to sleep
2010-03-04 12:33:45.001563 [DEBUG] switch_core_state_machine.c:327
(sofia/internal/sip:5381 at 192.168.72.58:5060) State Change CS_REPORTING ->
CS_DESTROY
2010-03-04 12:33:45.001563 [DEBUG] switch_core_session.c:1019 Send signal
sofia/internal/sip:5381 at 192.168.72.58:5060 [BREAK]
2010-03-04 12:33:45.001563 [DEBUG] switch_core_session.c:1161 Session 199
(sofia/internal/sip:5381 at 192.168.72.58:5060) Locked, Waiting on external
entities
2010-03-04 12:33:45.001563 [DEBUG] switch_core_session.c:1019 Send signal
<mailto:sofia/internal/1059 at 192.168.72.141:5060>
sofia/internal/1059 at 192.168.72.141:5060 [BREAK]
2010-03-04 12:33:45.001563 [NOTICE] switch_ivr_bridge.c:740 Hangup
<mailto:sofia/internal/5402 at 192.168.72.141:5060>
sofia/internal/5402 at 192.168.72.141:5060 [CS_SOFT_EXECUTE]
[ORIGINATOR_CANCEL]

Best Regards,
Jerry


  _____  

From: Michael Collins [mailto:msc at freeswitch.org] 
Sent: Thursday, March 04, 2010 2:59 PM 

To: freeswitch-users at lists.freeswitch.org

Subject: Re: [Freeswitch-users] Dialing **<extension>




On Thu, Mar 4, 2010 at 2:14 PM, Jerry Richards <jerry.richards at teotech.com>
wrote:



By the way, it appears that the "**<extension>" ringing call pickup feature
is intermittent.  Sometimes it works, sometimes not.  I posted two traces of
the following scenario:

1) 1059 calls 5381
2) 5381 rings
3) 5402 dials "**5381"

In the bad case (http://pastebin.freeswitch.org/12325), all calls disconnect
following above scenario.  In the good case
(http://pastebin.freeswitch.org/12326), 5402 connects to 1059.

Best Regards,
Jerry



I'd suggest turning off the sofia debug stuff cuz that's just line noise
unless you know all that stuff. You need to compare the two traces and look
for differences. I'd start by looking at only the fs console output of each
call and see if there's anything different between the two. See if there's a
point where they diverge and work your way back from there. Look at the
corresponding SIP dialogs and see if there are any clues as well. You may
also want to capture the SIP traffic with tcpdump and analyze it in
Wireshark which is easier on the eyes than having it buried in with the
sofia and console logs.

FWIW, I just updated to latest and I can't make this feature *NOT* work. I'm
on 32-bit CentOS using Polycom 550 and Snom 320 phones.

-MC




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