[Freeswitch-users] Call keeps hanging up

[Michael Collins]

On Thu, Mar 4, 2010 at 2:35 PM, Mark Sobkow <m.sobkow at marketelsystems.com>wrote:

>  Andrew Thompson wrote:
>
> On Thu, Mar 04, 2010 at 12:36:23PM -0600, Mark Sobkow wrote:
>
>
>  I'm having some difficulty with Freeswitch/Erlang processing.  An
> operator dials in and registers by entering a PIN code, which triggers
> an Erlang event handler callback and puts the call into park.  This works.
>
> A customer calls in, which triggers another Erlang event handler
> callback and puts the call into park.  That works, too.
>
> Another thread of Erlang checks the operator and customer queues, and
> uses uuid_bridge to join the two calls together.  That also works.
>
> What _doesn't_ work is that when the customer hangs up, I want the
> operator A leg to go back into a park state, and it's hanging up
> instead.  One suspicion I have is that because there is no dialplan
> associated with the call (it's controlled by Erlang), there is no
> dialplan to "continue" by setting hangup_after_bridge=false.  Either
> that or maybe I need to set the variables on the new UUID returned by
> the uuid_bridge command (though I thought that UUID was just the UUID
> assigned to the command, not a new call identifier.)
>
> BTW, "pbx" is just an OTP rewrite of pieces of the standard
> "freeswitch.erl" code.
>
>
>     pbx:api( uuid_setvar, Operator#pbx_operator_registry.operator_uuid
> ++ " hangup_after_bridge false" ),
>     pbx:api( uuid_setvar, Operator#pbx_operator_registry.operator_uuid
> ++ " park_after_bridge true" ),
>
>
>
>  Try using park_after_bridge and catch the park event or
> transfer_after_bridge and set the dialplan location to transfer the call
> to.
>
> Andrew
>
>
>
>  What a relief.  "transfer_after_bridge" worked!  Plus it provided an
> obvious way for me to collect the call result code, fire it back to Erlang,
> and leave the operator waiting for the next incoming call. :)
>
> "Another satisfied customer!" :D Now it's time to throw some of that
Canadian colored money at Tony's paypal account. ;)
BTW, what kind of solution are you developing?
-MC
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