[Freeswitch-users] doublenat outgoing call issue

[Bruce Hopkins]

Many thanks for getting back to me with help so quickly Brian.

I was using 1.0.5-20100302-0400 so will update to trunk and do as you
suggest.

thanks again
Bruce

On 8 March 2010 14:28, Brian West <brian at freeswitch.org> wrote:

> Step 1. Revert everything back to SVN trunk.
> Step 2. Enable UPNP/NATPMP on both routers.
> Step 3. It should just work.  The doublenat profile is NO LONGER NEEDED.
>
> If you can't enable UPNP/NATPMP then by all means static map the ports
> correctly or put the FreeSWITCH box in the DMZ on both ends.  It should just
> work.
>
> /b
>
> On Mar 8, 2010, at 6:56 AM, Bruce Hopkins wrote:
>
> > Hi,
> >
> > I wonder if some kind soul might be able please to help me by pointing
> out what I am doing wrong with my doublenat configuration.
> >
> > I have incoming calls from WAN --> LAN working fine, but when I try to
> call from LAN -->WAN, the Freeswitch CLI says:
> >
> >
> > "[ERR} switch_ivr_originate.c.2389 CAnnot create outgoing channel of type
> [error] cause: [USER_NOT_REGISTERED]"
> >
> >
> > The setup is essentially:
> >
> >
> > phone_1 (192.168.a.b) --> NAT (public ip 1.2.3.4) --> Internet --> NAT
> (public ip 5.6.7.8) --> Freeswitch (192.168.x.y) --> phone_2 (192.168.x.z)
> >
> >
> > Phone_1 is able to register with Freeswitch using a "doublenat" sip
> profile I set up using port 5090, created from the default external profile
> with the port changed. phone_1 can initiate calls to phone_2 fine with no
> problems with audio - everything works just fine in that direction.
> >
> > However when I try to call from phone_2 --> phone_1 I get the message
> "The person at extension 1002 is not available.  Record your message at the
> tone."  Meanwhile the CLI shows that Freeswitch says phone_1 is not
> registered.
> >
> > In trying to solve this I have run a Wireshark trace onthe PC running the
> phone_1 softphone to check that the SIP registration seems to go as I
> understand it should.  the dialog is as follows:
> >
> > phone_1 --> FS             request: REGISTER
> > FS         -->  phone_1    status: 401 Unauthorised
> > phone_1 --> FS             request: REGISTER
> > FS         --> phone_1     status: 200 OK
> > phone_1 --> FS             request: SUBSCRIBE
> > FS         --> phone_1     status: 405 Method Not Allowed
> >
> >
> > There does appear to be a difference here to what happens when phone_2
> (on the same LAN as Freeswitch) registers.  With phone_2 I see:
> >
> > phone_2 --> FS             request: REGISTER
> > FS         --> phone_2     status: 401 Unauthorised
> > phone_2 --> FS             request: REGISTER
> > FS         --> phone_2     status  200 OK
> > phone_2 --> FS             request: SUBSCRIBE
> > FS         --> phone_2     status: 202 Accepted
> > FS         --> phone_2     request: NOTIFY
> > phone_2 --> FS             status: 200 OK
> >
> >
> >
> > More configuration details:
> >
> > In conf/sip_profiles/doublenat.xml I have not uncommented <param
> name="force-register-domain" value="$$(domain)"/>
> >
> > In conf/sip_profiles/doublenat.xml I have tried setting the context to
> each of public and default.  This does not seem to make a difference.
> >
> > In conf/directory/doublenat.xml I have set the domain name to be the
> domain name registerd for Fs's external IP with DNS, and used by phone_1.
> >
> > In conf/directory/doublenat.xml I have tried both of the following 9I
>  don't know if this is relevant)
> >
> > 1. Firstly with phone_1 registering to an extension in the default
> configuration, held in conf/directory/default/:
> >
> > <groups>
> >     <group name="default">
> >        <users>
> >           <X-PRE-PROCESS cmd="include" data="default/*.xml"/>
> >        </users>
> >     </group>
> >
> > 2.  Then I tried moving the .xml file for phone_1's extension to
> conf/drectory/doublenat/ and changed conf/directory/doublenat.xml to show:
> >
> > <groups>
> >     <group name="doublenat">
> >        <users>
> >           <X-PRE-PROCESS cmd="include" data="doublenat/*.xml"/>
> >        </users>
> >      </group>
> >
> > Unfortunately this does not make a difference to the issue though.
> >
> > If anybody had the time to tell me what I am doing wrong I would be
> hugely grateful !
> >
> > Many thanks in advance
> > Bruce
> > _______________________________________________
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>
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