[Freeswitch-users] Aastra SCA Woes, Any Updates?

[Campbell Steven]

I'm quite keen to help out and try and document some of these cases in
the wiki, if nothing else if we can provide documented issues with
various handsets we have more chance for the owners of these handsets
to get issues resolved with the vendor even if they aren't quite up to
being able to debug the problem themselves with the vendor.  It also
means that people can make informed decisions when buying handsets.
i.e. if you want working SCA then buy Polycom.

I have access to a number of makes/models of handsets, but not Aastra
unfortunately.

Campbell

On Fri, Jun 18, 2010 at 9:11 AM, Brian West <brian at freeswitch.org> wrote:
> No it doesn't fully fix it.. again the phone DOES IT WRONG.  We hacked FreeSWITCH to guess about it.  Its still going to mess up.
>
> /b
>
> On Jun 17, 2010, at 4:04 PM, Mark Maly wrote:
>
>> All,
>>
>> Not smart enough to check to the “bit level” but received this from Aastra Tech support earlier and posted to another thread here, but …
>>
>> “Your ticket number is xxxxx.
>>
>> We have just released a new GA firmware that I would like for you to load onto one of your phones to see if it resolves the issue. You can download this from our website at www.aastratelecom.com/support and click on Download Area and select the 6731i. The firmware version you are looking for is 2.6 and it is listed under Current Software Release.
>>
>> Please load that on a test phone and let us know the results.
>>
>> Thank you,
>>
>> Jessie Fetter
>>
>> Aastra Customer Technical Support
>> support at aastra.com
>> www.aastratelecom.com/support
>> 800-574-1611
>> “
>>
>> It appears this fixed the problems I was encountering, but I’m not comfortable saying it’ll always work.  I don’t really have a valid test plan, but SCA “appears” to work with the new firmware….
>>
>> Mark
>
>
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