[Freeswitch-users] Issue in fifo

Abubacker siddiq abu.4000 at gmail.com
Thu Jun 17 01:55:18 PDT 2010


Thanks Mike ,
I have done using inbound sockets.
No currently I have no idea regarding priority customer and all that.

Can you tell me what exactly happens when I use fifo using outbound
async sockets,
thanks once again.

On 6/17/10, Michael Jerris <mike at jerris.com> wrote:
> Outbound still makes no sense at all here.  Can't do 2 things at once in one
> thread.  Your call is either running the socket app for outbound, or running
> the queue.  inbound socket would probably make sense here if you need to do
> something like that.  Also, when a priority customer calls in, do you tell
> the guy that was previously #3 in queue the next time around that he is #4?
>
> Mike
>
> On Jun 17, 2010, at 3:13 AM, Abubacker siddiq wrote:
>
>> Yeah , I agree with you mike the reason why I go for the outbound was I
>> need to tell the position
>> in the fifo to the customer , and update its status periodically ,
>> for example :
>> consider already 3 members are waiting in the queue named A,B,C
>> when the D customer calls I should announce him that his position is 4 ,
>> when the A has been answered and hangup then I should announce the D as
>> his position
>> is 3. like wise I should announce for the B and C too.
>>
>> the announcement should have to be done periodically .
>>
>> Is this possible using this fifo_music or chime_list ?
>>
>>
>> On Thu, Jun 17, 2010 at 11:00 AM, Michael Jerris <mike at jerris.com> wrote:
>> you don't need socket at all to play regular messages to the waiting
>> callers.  Using outbound sockets AND fifo doesn't really make any sense at
>> all.  Check out the wiki for more information how to correctly configure
>> mod_fifo:
>>
>> http://wiki.freeswitch.org/wiki/Mod_fifo#Setting_MOH_and_announce_sounds
>>
>> Mike
>>
>>
>> On Jun 17, 2010, at 1:01 AM, Abubacker siddiq wrote:
>>
>> > Dear all,
>> >            I am facing problem in fifo while running that using outbound
>> > sockets in an async mode,
>> > it seems like connecting with the agents but no voice trasmission
>> > happens between them ,
>> > please let me know if some body faced this issue already , and also give
>> > me a suggestion
>> > whether it is ok to run the fifo using outbound sockets.
>> >
>> > my main requirement is to play a file with a regular intervals for a
>> > waiting customers ,
>> > Thanks in Advance !
>> >
>>
>>
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>>
>> --
>> BEST REGARDS
>> N.ABUBACKER
>> SOFTWARE ENGINEER
>> BK SYSTEMS (P) LTD
>> CHENNAI-23
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>


-- 
BEST REGARDS
N.ABUBACKER
SOFTWARE ENGINEER
BK SYSTEMS (P) LTD
CHENNAI-23



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