[Freeswitch-users] IVR and TTS

[Jingwei Yang]

Hi Vinuth,

Thanks a lot for your great response!

Regards,
-Jingwei

On Fri, Jan 8, 2010 at 8:16 PM, Vinuth Madinur <vinuth.madinur at gmail.com>wrote:

> Hi,
>
> "DTMF" event will be raised in ESL, when "A" presses a key. It'll be raised
> for each key pressed.
>
> Alternatively you can use play_and_get_digits.
>
> To continue FS execution after you fetch the address, you just need to
> invoke the "speak" command on that socket.
>
> Since FS is handling inbound calls, you can use the outbound event socket,
> where a new connection will be opened per call from FS to your java program.
>
> One way to know what events are raised in ESL, you can telnet to 8021 port,
> authenticate and send "events plain all" command. Configure FS dialplan for
> an extension which will just answer a call when it comes in. Then call this
> extension from a softphone, press a key and you'll see the corresponding
> event in the telnet console.
>
>
> Thanks,
> Vinuth.
>
>
>
> On Fri, Jan 8, 2010 at 2:12 PM, Jingwei Yang <jingwei.yang at gmail.com>
>  wrote:
>
>> Hi Guys,
>>
>> I need to implement a function using IVR and TTS. Here's the scenario.
>>
>> 1. User A calls in
>> 2. FS plays a welcome message and directs A to press '1' to continue
>> 3. FS detects A's number and finds A's address from the database and plays
>> another piece of voice message including the address info just found
>>
>> I understand this logic can be implemented using javascript. However, in
>> this scenario, the database is a remote one and the local js has no access
>> to it. What I'm planning to do is write a Java program, talking to FS via
>> ESL. Could someone please tell me what event FS will trigger after user A
>> selects a certain option and how to inform the FS to continue the rest of
>> IVR menu after finding the address?
>>
>> Thanks,
>> -Jingwei
>>
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