[Freeswitch-users] voivemail quality

[David Knell]

On Fri, 2010-02-19 at 14:26 +1000, jay binks wrote:
> I think suggesting the user test with other codecs is very helpful..

Edward already said that things worked with G.711 - that ought to be
enough testing with other codecs.

> your attacking rupa  for making suggestions about where the issue is
> and what to do in order to resolve it how does that help ??

It doesn't, directly.  And, had Rupa simply asked if the OP had raised
the issue with Howler - which is a completely valid thing to do,
particularly with the evidence in front of him - that'd have been one
thing.  But he didn't.

> pot, kettle, black ???

How so, exactly?

--Dave

> 
> 
> J
> 
> On Fri, Feb 19, 2010 at 2:14 PM, David Knell <dave at 3c.co.uk> wrote:
>         Rupa -
>         
>         Howler filled a big hole that we've been promised is going to
>         be filled
>         for the last two years, but said filling is still not
>         available.  That's
>         a significant risk and contribution on their part.
>         
>         And the request is as to whether others have experienced
>         similar
>         problems, which strikes me as completely reasonable on a users
>         mailing
>         list.  If you can't help Edward, then I'd suggest you keep
>         quiet.
>         
>         --Dave
>         
>         
>         Rupa wrote:
>         > Have you asked Howler about this?  This is not a support
>         channel for
>         > commercial software that doesn't participate or contribute
>         in the
>         > community.
>         >
>         > On Thu, Feb 18, 2010 at 7:21 PM, Edward Stevenson
>         > <iamcanadian at myfastmail.com> wrote:
>         >
>         >
>         >         I have V1.0.4 running on a test/production server.
>          It's
>         >         working quite well,
>         >         except for voicemail retrieval over a satellite
>         internet
>         >         connection.  Voice
>         >         calls over satellite sound fine, other than the
>         600ms delay.
>         >          I'm using the
>         >         Howler Tech G729 module for G729 transcoding.
>         >
>         >         I've noticed that in voice calls, the bandwidth over
>         the
>         >         satellite is a
>         >         steady 24 kbps in both directions.  When accessing
>         voicemail,
>         >         the bandwidth
>         >         fluctuates with voice in the call.  What I mean by
>         that is,
>         >         pauses in audio
>         >         in the voicemail, or in the IVR, cause the bandwidth
>         of the
>         >         call to drop off
>         >         momentarily.  It's almost like it's using a variable
>         bit
>         >         rate.  The audio
>         >         sounds like there's packet loss.  Pops and garbled
>         speach.
>         >          This is not
>         >         noticable over a land internet connection.  I'm
>         using the
>         >         built in
>         >         voicemail.
>         >
>         >         If I change the phone's codec to G711, the call is
>         perfectly
>         >         clear.  Perhaps
>         >         the Howler module doesn't like transcoding from the
>         L16 codec
>         >         that
>         >         Freeswitch seems to use to play the wav file?
>         >
>         >         Anyone else had any similar issues?
>         >         --
>         >         View this message in context:
>         >
>         http://old.nabble.com/voivemail-quality-tp27648642p27648642.html
>         >         Sent from the Freeswitch-users mailing list archive
>         at
>         >         Nabble.com.
>         >
>         >
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>         >
>         > --
>         > -Rupa
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> 
> 
> 
> -- 
> Sincerely
> 
> Jay
> 
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