[Freeswitch-users] voivemail quality

David Knell dave at 3c.co.uk
Thu Feb 18 20:14:40 PST 2010


Rupa -

Howler filled a big hole that we've been promised is going to be filled
for the last two years, but said filling is still not available.  That's
a significant risk and contribution on their part.

And the request is as to whether others have experienced similar
problems, which strikes me as completely reasonable on a users mailing
list.  If you can't help Edward, then I'd suggest you keep quiet.

--Dave

Rupa wrote:
> Have you asked Howler about this?  This is not a support channel for
> commercial software that doesn't participate or contribute in the
> community.
> 
> On Thu, Feb 18, 2010 at 7:21 PM, Edward Stevenson
> <iamcanadian at myfastmail.com> wrote:
>         
>         
>         I have V1.0.4 running on a test/production server.  It's
>         working quite well,
>         except for voicemail retrieval over a satellite internet
>         connection.  Voice
>         calls over satellite sound fine, other than the 600ms delay.
>          I'm using the
>         Howler Tech G729 module for G729 transcoding.
>         
>         I've noticed that in voice calls, the bandwidth over the
>         satellite is a
>         steady 24 kbps in both directions.  When accessing voicemail,
>         the bandwidth
>         fluctuates with voice in the call.  What I mean by that is,
>         pauses in audio
>         in the voicemail, or in the IVR, cause the bandwidth of the
>         call to drop off
>         momentarily.  It's almost like it's using a variable bit
>         rate.  The audio
>         sounds like there's packet loss.  Pops and garbled speach.
>          This is not
>         noticable over a land internet connection.  I'm using the
>         built in
>         voicemail.
>         
>         If I change the phone's codec to G711, the call is perfectly
>         clear.  Perhaps
>         the Howler module doesn't like transcoding from the L16 codec
>         that
>         Freeswitch seems to use to play the wav file?
>         
>         Anyone else had any similar issues?
>         --
>         View this message in context:
>         http://old.nabble.com/voivemail-quality-tp27648642p27648642.html
>         Sent from the Freeswitch-users mailing list archive at
>         Nabble.com.
>         
>         
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>         
> 
> 
> 
> -- 
> -Rupa
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