[Freeswitch-users] IVR greeting - first two words missing

Michael Collins msc at freeswitch.org
Thu Feb 18 15:22:02 PST 2010


On Thu, Feb 18, 2010 at 2:10 PM, Aloysius Lloyd <lloyd.aloysius at gmail.com>wrote:

> Hi All,
>
> I setup a simple IVR. Here is the script.
>
> <menu name="test_ivr"
>           greet-long="test/test-ivr.wav"
>           greet-short="tset/test-ivr.wav"
>           invalid-sound="ivr/ivr-that_was_an_invalid_entry.wav"
>           exit-sound="voicemail/vm-goodbye.wav"
>           timeout ="10000"
>                   inter-digit-timeout="2000"
>                   max-failures="3">
>  <entry action="menu-exec-app" digits="/^(20[0-9])$/" param="transfer $1
> XML default"/>
>  <entry action="menu-exec-app" digits="9999" param="transfer 9999 XML
> default"/>
> </menu>
>   </menus>
> </configuration>
>
> *Dial Plan*
>
> <action application="answer"/>
> <action application="ivr" data="test_ivr"/>
>
> Every time when I reach the IVR . I am getting first one or two words
> missing( or may be not clear). How can I fix this issue.
>
> Thanks,
> Lloyd
>

put a sleep after the answer:
<action application="sleep" data="1000"/>

You may have to tinker with the exact time, like maybe 1500 or 2000.
-MC
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