[Freeswitch-users] Broadsoft SCA w/ Cisco SPA-5xx series

Tue Feb 16 07:38:27 PST 2010

The phones are currently setup with the domain in their "Proxy" field
and set to use SRV to lookup the IP. The "Outbound Proxy" field is
left empty. How should the phones be setup? The Proxy field with the
domain and Outbound Proxy set to the IP?

Thanks,
Gabe

On Tue, Feb 16, 2010 at 6:41 AM, Anthony Minessale
<anthony.minessale at gmail.com> wrote:
> as I expected, you have IP addrs in the table which do not match your domain
> name.
> the phones behind nat should have your domain name in them same as the local
> phones.
> And the proxy addr should be set to the ip.
>
> If the IP and the DOMAIN do not match you will get mismatches.
> Most people make the false assumption that this is like dns where the ip and
> hostname are interchangeable.
>
> We can look at making a patch to force the hostname to always be the right
> value in the db like we do for reg possibly.
>
>
>
> On Tue, Feb 16, 2010 at 12:25 AM, Gabriel Kuri <gkuri at ieee.org> wrote:
>>
>> Yeah, the domain name matches on the internal profile.
>>
>> Thanks for all your help, I can arrange ssh access tomorrow, today
>> just wasn't one of those good days to do so, I've been running in and
>> out too much to coordinate it.
>>
>> Here's the pastebin for the sip_dialogs table while the call is up ...
>>
>>     http://pastebin.freeswitch.org/12159
>>
>> Thanks,
>> Gabe
>>
>>
>> On Mon, Feb 15, 2010 at 3:31 PM, Anthony Minessale
>> <anthony.minessale at gmail.com> wrote:
>> > Do the domain names match on what the remote phones are using?
>> >
>> > When the call is active, can you attach to sqlite with the sqlite3 app
>> > and
>> > select * from sip_dialogs
>> >
>> > sqlite3 /usr/local/freeswitch/db/sofia_reg_internal.db
>> >> select * from sip_dialogs;
>> >
>> > remember to do it while the call is up.
>> >
>> >
>> > I am going to bet the domain name in that table is not the same as your
>> > actual domain.
>> >
>> >
>> > I tried to make this easier by asking to ssh to your box and work with
>> > you
>> > to fix it but now 9 hours later its starting to resemble diffusing a
>> > bomb
>> > over a telegraph wire.
>> >
>> >
>> >
>> >
>> > On Mon, Feb 15, 2010 at 4:56 PM, Gabriel Kuri <gkuri at ieee.org> wrote:
>> >>
>> >> Yes, the two phones being called (SPA-509Gs) have SCA enabled and it
>> >> works when making outgoing calls from those phones. But incoming calls
>> >> to those two phones don't seem to have the line key light up on the
>> >> other phone when one of the phones is answered (same extension).
>> >>
>> >> Thanks,
>> >> Gabe
>> >>
>> >> On Mon, Feb 15, 2010 at 1:17 PM, Peder <peder at networkoblivion.com>
>> >> wrote:
>> >> > On the phone itself, do you have the line set to shared and
>> >> > “Broadsoft
>> >> > SCA”
>> >> > enabled?
>> >> >
>> >> >
>> >> >
>> >> > From: freeswitch-users-bounces at lists.freeswitch.org
>> >> > [mailto:freeswitch-users-bounces at lists.freeswitch.org] On Behalf Of
>> >> > Anthony
>> >> > Minessale
>> >> > Sent: Monday, February 15, 2010 3:04 PM
>> >> > To: freeswitch-users at lists.freeswitch.org
>> >> > Subject: Re: [Freeswitch-users] Broadsoft SCA w/ Cisco SPA-5xx series
>> >> >
>> >> >
>> >> >
>> >> > you are missing something because you have no seize events when you
>> >> > go
>> >> > on
>> >> > and off hook.
>> >> > is every phone in the correct mode?
>> >> >
>> >> > On Mon, Feb 15, 2010 at 2:53 PM, Gabriel Kuri <gkuri at ieee.org> wrote:
>> >> >
>> >> > No, that was a typo. I have it correct in the config file.
>> >> >
>> >> > Gabe
>> >> >
>> >> > On Mon, Feb 15, 2010 at 12:34 PM, Peder <peder at networkoblivion.com>
>> >> > wrote:
>> >> >
>> >> >> Is this a typo "managed-shared-appeareance=true" or is there an
>> >> >> extra e
>> >> >> in
>> >> >> appearance in your config?
>> >> >>
>> >> >> -----Original Message-----
>> >> >> From: freeswitch-users-bounces at lists.freeswitch.org
>> >> >> [mailto:freeswitch-users-bounces at lists.freeswitch.org] On Behalf Of
>> >> >> Gabriel
>> >> >> Kuri
>> >> >> Sent: Monday, February 15, 2010 1:48 PM
>> >> >> To: freeswitch-users at lists.freeswitch.org
>> >> >> Subject: Re: [Freeswitch-users] Broadsoft SCA w/ Cisco SPA-5xx
>> >> >> series
>> >> >>
>> >> >> OK, I don't know what happened there, here's another one with the
>> >> >> NOTIFYs. I'm on trunk rev 16633 and I have
>> >> >> "managed-shared-appeareance=true" on the internal profile. I'm just
>> >> >> making calls between internal phones.
>> >> >>
>> >> >>     http://pastebin.freeswitch.org/12153
>> >> >>
>> >> >> Thanks,
>> >> >> Gabe
>> >> >>
>> >> >> On Mon, Feb 15, 2010 at 11:04 AM, Anthony Minessale
>> >> >> <anthony.minessale at gmail.com> wrote:
>> >> >>> I don't see any notifies at all in this trace do the profiles in
>> >> >>> question
>> >> >>> have:
>> >> >>> manage-shared-appearance set to true?
>> >> >>> and are you on latest trunk?
>> >> >>>
>> >> >>>
>> >> >>> On Mon, Feb 15, 2010 at 12:55 PM, Anthony Minessale
>> >> >>> <anthony.minessale at gmail.com> wrote:
>> >> >>>>
>> >> >>>> we log the sql stmts on err so they are red and easier to read.
>> >> >>>>
>> >> >>>>
>> >> >>>>
>> >> >>>> On Mon, Feb 15, 2010 at 12:48 PM, Gabriel Kuri <gkuri at ieee.org>
>> >> >>>> wrote:
>> >> >>>>>
>> >> >>>>> Here's a call from ext 2551 to 2552 (two phones). I noticed a
>> >> >>>>> bunch
>> >> >>>>> of
>> >> >>>>> errors related to SQL UPDATE for presence ...
>> >> >>>>>
>> >> >>>>>     http://pastebin.freeswitch.org/12152
>> >> >>>>>
>> >> >>>>> Thanks,
>> >> >>>>> Gabe
>> >> >>>>>
>> >> >>>>>
>> >> >>>>> On Mon, Feb 15, 2010 at 8:32 AM, Anthony Minessale
>> >> >>>>> <anthony.minessale at gmail.com> wrote:
>> >> >>>>> > it should be active not seized.
>> >> >>>>> > seized is when you take it off hook.
>> >> >>>>> >
>> >> >>>>> > We need some more debugging to be sure.
>> >> >>>>> > Can we work in real time on it or can you get a more detailed
>> >> >>>>> > log?
>> >> >>>>> >
>> >> >>>>> > edit sofia.conf.xml and add the param to the "settings"
>> >> >>>>> > section.
>> >> >>>>> >
>> >> >>>>> > <param name="debug-sla" value="100"/>
>> >> >>>>> >
>> >> >>>>> >
>> >> >>>>> > then restart and enable sip trace and debug level
>> >> >>>>> >
>> >> >>>>> > //do this for every profile involved in the call.
>> >> >>>>> > sofia profile <profilename> siptrace on
>> >> >>>>> >
>> >> >>>>> > //also do this
>> >> >>>>> > console loglevel debug
>> >> >>>>> >
>> >> >>>>> >
>> >> >>>>> > if you can let us ssh, we can do all the for you if you can
>> >> >>>>> > make
>> >> >>>>> > the
>> >> >>>>> > test
>> >> >>>>> > calls.
>> >> >>>>> >
>> >> >>>>> >
>> >> >>>>> >
>> >> >>>>> >
>> >> >>>>> > On Sun, Feb 14, 2010 at 11:59 PM, Gabriel Kuri <gkuri at ieee.org>
>> >> >>>>> > wrote:
>> >> >>>>> >>
>> >> >>>>> >> BTW, here's a copy of the NOTIFY (event call-info) sent to the
>> >> >>>>> >> other
>> >> >>>>> >> phone after the first phone is answered, should this have a
>> >> >>>>> >> Call-Info
>> >> >>>>> >> line with an "appearance-state=seized" to turn on the light on
>> >> >>>>> >> the
>> >> >>>>> >> other phone?
>> >> >>>>> >>
>> >> >>>>> >>
>> >> >>>>> >> NOTIFY sip:2551@<removed>:54446 SIP/2.0.
>> >> >>>>> >> Via: SIP/2.0/UDP
>> >> >>>>> >> <removed>:9430;rport;branch=z9hG4bK71pN2cXgH851K.
>> >> >>>>> >> Max-Forwards: 70.
>> >> >>>>> >> From: <sip:2551 at mydomain.com>;tag=XeB6ZrKDevpHp.
>> >> >>>>> >> To: <sip:2551 at mydomain.com>;tag=c2d34993aac6ea.
>> >> >>>>> >> Call-ID: 34c34987-8b6fa786@<removed>.
>> >> >>>>> >> CSeq: 126950830 NOTIFY.
>> >> >>>>> >> Contact: <sip:2551@<removed>:9430>.
>> >> >>>>> >> Expires: 3959.
>> >> >>>>> >> Call-Info:
>> >> >>>>> >> <sip:mydomain.com>;appearance-index=*;appearance-state=idle.
>> >> >>>>> >> User-Agent: FreeSWITCH-mod_sofia/1.0.trunk-16633M.
>> >> >>>>> >> Allow: INVITE, ACK, BYE, CANCEL, OPTIONS, MESSAGE, UPDATE,
>> >> >>>>> >> INFO,
>> >> >>>>> >> REGISTER, REFER, PRACK, NOTIFY, PUBLISH, SUBSCRIBE.
>> >> >>>>> >> Supported: 100rel, timer, precondition, path, replaces.
>> >> >>>>> >> Event: call-info.
>> >> >>>>> >> Allow-Events: talk, presence, dialog, line-seize, call-info,
>> >> >>>>> >> sla,
>> >> >>>>> >> include-session-description, presence.winfo, message-summary,
>> >> >>>>> >> refer.
>> >> >>>>> >> Subscription-State: active;expires=3959.
>> >> >>>>> >> Content-Length: 0.
>> >> >>>>> >>
>> >> >>>>> >>
>> >> >>>>> >>
>> >> >>>>> >> On Sun, Feb 14, 2010 at 7:58 PM, Brian West
>> >> >>>>> >> <brian at freeswitch.org>
>> >> >>>>> >> wrote:
>> >> >>>>> >> > Works fine here... is your box slow or something?
>> >> >>>>> >> >
>> >> >>>>> >> > /b
>> >> >>>>> >> >
>> >> >>>>> >> > On Feb 14, 2010, at 1:03 PM, Gabriel Kuri wrote:
>> >> >>>>> >> >
>> >> >>>>> >> >> I followed Brian's directions from one of the previous
>> >> >>>>> >> >> threads
>> >> >>>>> >> >> on
>> >> >>>>> >> >> configuring the SPA-5xx series phones for Broadsoft SCA and
>> >> >>>>> >> >> set
>> >> >>>>> >> >> manage-shared-appearance=true in the internal profile. SCA
>> >> >>>>> >> >> appears
>> >> >>>>> >> >> to
>> >> >>>>> >> >> be working on outgoing calls between two phones, the line
>> >> >>>>> >> >> key
>> >> >>>>> >> >> starts
>> >> >>>>> >> >> flashing red on the second phone when the first phone picks
>> >> >>>>> >> >> up
>> >> >>>>> >> >> the
>> >> >>>>> >> >> receiver to make a call. However on incoming calls, both
>> >> >>>>> >> >> phones
>> >> >>>>> >> >> ring
>> >> >>>>> >> >> (same extension), however when one of the phones picks up
>> >> >>>>> >> >> the
>> >> >> line,
>> >> >>>>> >> >> the second phone's line key doesn't flash red or show the
>> >> >>>>> >> >> first
>> >> >>>>> >> >> phone
>> >> >>>>> >> >> on that incoming call. Any ideas? Does shared appearance
>> >> >>>>> >> >> only
>> >> >>>>> >> >> work
>> >> >>>>> >> >> on
>> >> >>>>> >> >> outgoing phone calls?
>> >> >>>>> >> >>
>> >> >>>>> >> >> Thanks,
>> >> >>>>> >> >> Gabe
>> >> >>>>> >> >
>> >> >>>>> >> >
>> >> >>>>> >> > _______________________________________________
>> >> >>>>> >> > FreeSWITCH-users mailing list
>> >> >>>>> >> > FreeSWITCH-users at lists.freeswitch.org
>> >> >>>>> >> >
>> >> >>>>> >> > http://lists.freeswitch.org/mailman/listinfo/freeswitch-users
>> >> >>>>> >> >
>> >> >>>>> >> >
>> >> >>
>> >> >>
>> >> >> UNSUBSCRIBE:http://lists.freeswitch.org/mailman/options/freeswitch-users
>> >> >>>>> >> > http://www.freeswitch.org
>> >> >>>>> >> >
>> >> >>>>> >>
>> >> >>>>> >> _______________________________________________
>> >> >>>>> >> FreeSWITCH-users mailing list
>> >> >>>>> >> FreeSWITCH-users at lists.freeswitch.org
>> >> >>>>> >> http://lists.freeswitch.org/mailman/listinfo/freeswitch-users
>> >> >>>>> >>
>> >> >>>>> >>
>> >> >>
>> >> >>
>> >> >> UNSUBSCRIBE:http://lists.freeswitch.org/mailman/options/freeswitch-users
>> >> >>>>> >> http://www.freeswitch.org
>> >> >>>>> >
>> >> >>>>> >
>> >> >>>>> >
>> >> >>>>> > --
>> >> >>>>> > Anthony Minessale II
>> >> >>>>> >
>> >> >>>>> > FreeSWITCH http://www.freeswitch.org/
>> >> >>>>> > ClueCon http://www.cluecon.com/
>> >> >>>>> > Twitter: http://twitter.com/FreeSWITCH_wire
>> >> >>>>> >
>> >> >>>>> > AIM: anthm
>> >> >>>>> > MSN:anthony_minessale at hotmail.com
>> >> >>>>> > GTALK/JABBER/PAYPAL:anthony.minessale at gmail.com
>> >> >>>>> > IRC: irc.freenode.net #freeswitch
>> >> >>>>> >
>> >> >>>>> > FreeSWITCH Developer Conference
>> >> >>>>> > sip:888 at conference.freeswitch.org
>> >> >>>>> > iax:guest at conference.freeswitch.org/888
>> >> >>>>> > googletalk:conf+888 at conference.freeswitch.org
>> >> >>>>> > pstn:+19193869900
>> >> >>>>> >
>> >> >>>>> > _______________________________________________
>> >> >>>>> > FreeSWITCH-users mailing list
>> >> >>>>> > FreeSWITCH-users at lists.freeswitch.org
>> >> >>>>> > http://lists.freeswitch.org/mailman/listinfo/freeswitch-users
>> >> >>>>> >
>> >> >>>>> >
>> >> >>
>> >> >>
>> >> >> UNSUBSCRIBE:http://lists.freeswitch.org/mailman/options/freeswitch-users
>> >> >>>>> > http://www.freeswitch.org
>> >> >>>>> >
>> >> >>>>> >
>> >> >>>>>
>> >> >>>>> _______________________________________________
>> >> >>>>> FreeSWITCH-users mailing list
>> >> >>>>> FreeSWITCH-users at lists.freeswitch.org
>> >> >>>>> http://lists.freeswitch.org/mailman/listinfo/freeswitch-users
>> >> >>>>>
>> >> >>>>>
>> >> >>>>>
>> >> >>>>> UNSUBSCRIBE:http://lists.freeswitch.org/mailman/options/freeswitch-users
>> >> >>>>> http://www.freeswitch.org
>> >> >>>>
>> >> >>>>
>> >> >>>>
>> >> >>>> --
>> >> >>>> Anthony Minessale II
>> >> >>>>
>> >> >>>> FreeSWITCH http://www.freeswitch.org/
>> >> >>>> ClueCon http://www.cluecon.com/
>> >> >>>> Twitter: http://twitter.com/FreeSWITCH_wire
>> >> >>>>
>> >> >>>> AIM: anthm
>> >> >>>> MSN:anthony_minessale at hotmail.com
>> >> >>>> GTALK/JABBER/PAYPAL:anthony.minessale at gmail.com
>> >> >>>> IRC: irc.freenode.net #freeswitch
>> >> >>>>
>> >> >>>> FreeSWITCH Developer Conference
>> >> >>>> sip:888 at conference.freeswitch.org
>> >> >>>> iax:guest at conference.freeswitch.org/888
>> >> >>>> googletalk:conf+888 at conference.freeswitch.org
>> >> >>>> pstn:+19193869900
>> >> >>>
>> >> >>>
>> >> >>>
>> >> >>> --
>> >> >>> Anthony Minessale II
>> >> >>>
>> >> >>> FreeSWITCH http://www.freeswitch.org/
>> >> >>> ClueCon http://www.cluecon.com/
>> >> >>> Twitter: http://twitter.com/FreeSWITCH_wire
>> >> >>>
>> >> >>> AIM: anthm
>> >> >>> MSN:anthony_minessale at hotmail.com
>> >> >>> GTALK/JABBER/PAYPAL:anthony.minessale at gmail.com
>> >> >>> IRC: irc.freenode.net #freeswitch
>> >> >>>
>> >> >>> FreeSWITCH Developer Conference
>> >> >>> sip:888 at conference.freeswitch.org
>> >> >>> iax:guest at conference.freeswitch.org/888
>> >> >>> googletalk:conf+888 at conference.freeswitch.org
>> >> >>> pstn:+19193869900
>> >> >>>
>> >> >>> _______________________________________________
>> >> >>> FreeSWITCH-users mailing list
>> >> >>> FreeSWITCH-users at lists.freeswitch.org
>> >> >>> http://lists.freeswitch.org/mailman/listinfo/freeswitch-users
>> >> >>>
>> >> >>>
>> >> >>> UNSUBSCRIBE:http://lists.freeswitch.org/mailman/options/freeswitch-users
>> >> >>> http://www.freeswitch.org
>> >> >>>
>> >> >>>
>> >> >>
>> >> >> _______________________________________________
>> >> >> FreeSWITCH-users mailing list
>> >> >> FreeSWITCH-users at lists.freeswitch.org
>> >> >> http://lists.freeswitch.org/mailman/listinfo/freeswitch-users
>> >> >>
>> >> >>
>> >> >> UNSUBSCRIBE:http://lists.freeswitch.org/mailman/options/freeswitch-users
>> >> >> http://www.freeswitch.org
>> >> >>
>> >> >>
>> >> >> _______________________________________________
>> >> >> FreeSWITCH-users mailing list
>> >> >> FreeSWITCH-users at lists.freeswitch.org
>> >> >> http://lists.freeswitch.org/mailman/listinfo/freeswitch-users
>> >> >>
>> >> >>
>> >> >> UNSUBSCRIBE:http://lists.freeswitch.org/mailman/options/freeswitch-users
>> >> >> http://www.freeswitch.org
>> >> >>
>> >> >
>> >> > _______________________________________________
>> >> > FreeSWITCH-users mailing list
>> >> > FreeSWITCH-users at lists.freeswitch.org
>> >> > http://lists.freeswitch.org/mailman/listinfo/freeswitch-users
>> >> >
>> >> > UNSUBSCRIBE:http://lists.freeswitch.org/mailman/options/freeswitch-users
>> >> > http://www.freeswitch.org
>> >> >
>> >> >
>> >> > --
>> >> > Anthony Minessale II
>> >> >
>> >> > FreeSWITCH http://www.freeswitch.org/
>> >> > ClueCon http://www.cluecon.com/
>> >> > Twitter: http://twitter.com/FreeSWITCH_wire
>> >> >
>> >> > AIM: anthm
>> >> > MSN:anthony_minessale at hotmail.com
>> >> > GTALK/JABBER/PAYPAL:anthony.minessale at gmail.com
>> >> > IRC: irc.freenode.net #freeswitch
>> >> >
>> >> > FreeSWITCH Developer Conference
>> >> > sip:888 at conference.freeswitch.org
>> >> > iax:guest at conference.freeswitch.org/888
>> >> > googletalk:conf+888 at conference.freeswitch.org
>> >> > pstn:+19193869900
>> >> >
>> >> > _______________________________________________
>> >> > FreeSWITCH-users mailing list
>> >> > FreeSWITCH-users at lists.freeswitch.org
>> >> > http://lists.freeswitch.org/mailman/listinfo/freeswitch-users
>> >> >
>> >> > UNSUBSCRIBE:http://lists.freeswitch.org/mailman/options/freeswitch-users
>> >> > http://www.freeswitch.org
>> >> >
>> >> >
>> >>
>> >> _______________________________________________
>> >> FreeSWITCH-users mailing list
>> >> FreeSWITCH-users at lists.freeswitch.org
>> >> http://lists.freeswitch.org/mailman/listinfo/freeswitch-users
>> >>
>> >> UNSUBSCRIBE:http://lists.freeswitch.org/mailman/options/freeswitch-users
>> >> http://www.freeswitch.org
>> >
>> >
>> >
>> > --
>> > Anthony Minessale II
>> >
>> > FreeSWITCH http://www.freeswitch.org/
>> > ClueCon http://www.cluecon.com/
>> > Twitter: http://twitter.com/FreeSWITCH_wire
>> >
>> > AIM: anthm
>> > MSN:anthony_minessale at hotmail.com
>> > GTALK/JABBER/PAYPAL:anthony.minessale at gmail.com
>> > IRC: irc.freenode.net #freeswitch
>> >
>> > FreeSWITCH Developer Conference
>> > sip:888 at conference.freeswitch.org
>> > iax:guest at conference.freeswitch.org/888
>> > googletalk:conf+888 at conference.freeswitch.org
>> > pstn:+19193869900
>> >
>> > _______________________________________________
>> > FreeSWITCH-users mailing list
>> > FreeSWITCH-users at lists.freeswitch.org
>> > http://lists.freeswitch.org/mailman/listinfo/freeswitch-users
>> > UNSUBSCRIBE:http://lists.freeswitch.org/mailman/options/freeswitch-users
>> > http://www.freeswitch.org
>> >
>> >
>>
>> _______________________________________________
>> FreeSWITCH-users mailing list
>> FreeSWITCH-users at lists.freeswitch.org
>> http://lists.freeswitch.org/mailman/listinfo/freeswitch-users
>> UNSUBSCRIBE:http://lists.freeswitch.org/mailman/options/freeswitch-users
>> http://www.freeswitch.org
>
>
>
> --
> Anthony Minessale II
>
> FreeSWITCH http://www.freeswitch.org/
> ClueCon http://www.cluecon.com/
> Twitter: http://twitter.com/FreeSWITCH_wire
>
> AIM: anthm
> MSN:anthony_minessale at hotmail.com
> GTALK/JABBER/PAYPAL:anthony.minessale at gmail.com
> IRC: irc.freenode.net #freeswitch
>
> FreeSWITCH Developer Conference
> sip:888 at conference.freeswitch.org
> iax:guest at conference.freeswitch.org/888
> googletalk:conf+888 at conference.freeswitch.org
> pstn:+19193869900
>
> _______________________________________________
> FreeSWITCH-users mailing list
> FreeSWITCH-users at lists.freeswitch.org
> http://lists.freeswitch.org/mailman/listinfo/freeswitch-users
> UNSUBSCRIBE:http://lists.freeswitch.org/mailman/options/freeswitch-users
> http://www.freeswitch.org
>
>