[Freeswitch-users] Broadsoft SCA w/ Cisco SPA-5xx series

Anthony Minessale anthony.minessale at gmail.com
Mon Feb 15 15:31:04 PST 2010 

Do the domain names match on what the remote phones are using?

When the call is active, can you attach to sqlite with the sqlite3 app and
select * from sip_dialogs

sqlite3 /usr/local/freeswitch/db/sofia_reg_internal.db
> select * from sip_dialogs;

remember to do it while the call is up.


I am going to bet the domain name in that table is not the same as your
actual domain.


I tried to make this easier by asking to ssh to your box and work with you
to fix it but now 9 hours later its starting to resemble diffusing a bomb
over a telegraph wire.




On Mon, Feb 15, 2010 at 4:56 PM, Gabriel Kuri <gkuri at ieee.org> wrote:

> Yes, the two phones being called (SPA-509Gs) have SCA enabled and it
> works when making outgoing calls from those phones. But incoming calls
> to those two phones don't seem to have the line key light up on the
> other phone when one of the phones is answered (same extension).
>
> Thanks,
> Gabe
>
> On Mon, Feb 15, 2010 at 1:17 PM, Peder <peder at networkoblivion.com> wrote:
> > On the phone itself, do you have the line set to shared and “Broadsoft
> SCA”
> > enabled?
> >
> >
> >
> > From: freeswitch-users-bounces at lists.freeswitch.org
> > [mailto:freeswitch-users-bounces at lists.freeswitch.org] On Behalf Of
> Anthony
> > Minessale
> > Sent: Monday, February 15, 2010 3:04 PM
> > To: freeswitch-users at lists.freeswitch.org
> > Subject: Re: [Freeswitch-users] Broadsoft SCA w/ Cisco SPA-5xx series
> >
> >
> >
> > you are missing something because you have no seize events when you go on
> > and off hook.
> > is every phone in the correct mode?
> >
> > On Mon, Feb 15, 2010 at 2:53 PM, Gabriel Kuri <gkuri at ieee.org> wrote:
> >
> > No, that was a typo. I have it correct in the config file.
> >
> > Gabe
> >
> > On Mon, Feb 15, 2010 at 12:34 PM, Peder <peder at networkoblivion.com>
> wrote:
> >
> >> Is this a typo "managed-shared-appeareance=true" or is there an extra e
> in
> >> appearance in your config?
> >>
> >> -----Original Message-----
> >> From: freeswitch-users-bounces at lists.freeswitch.org
> >> [mailto:freeswitch-users-bounces at lists.freeswitch.org] On Behalf Of
> >> Gabriel
> >> Kuri
> >> Sent: Monday, February 15, 2010 1:48 PM
> >> To: freeswitch-users at lists.freeswitch.org
> >> Subject: Re: [Freeswitch-users] Broadsoft SCA w/ Cisco SPA-5xx series
> >>
> >> OK, I don't know what happened there, here's another one with the
> >> NOTIFYs. I'm on trunk rev 16633 and I have
> >> "managed-shared-appeareance=true" on the internal profile. I'm just
> >> making calls between internal phones.
> >>
> >>     http://pastebin.freeswitch.org/12153
> >>
> >> Thanks,
> >> Gabe
> >>
> >> On Mon, Feb 15, 2010 at 11:04 AM, Anthony Minessale
> >> <anthony.minessale at gmail.com> wrote:
> >>> I don't see any notifies at all in this trace do the profiles in
> question
> >>> have:
> >>> manage-shared-appearance set to true?
> >>> and are you on latest trunk?
> >>>
> >>>
> >>> On Mon, Feb 15, 2010 at 12:55 PM, Anthony Minessale
> >>> <anthony.minessale at gmail.com> wrote:
> >>>>
> >>>> we log the sql stmts on err so they are red and easier to read.
> >>>>
> >>>>
> >>>>
> >>>> On Mon, Feb 15, 2010 at 12:48 PM, Gabriel Kuri <gkuri at ieee.org>
> wrote:
> >>>>>
> >>>>> Here's a call from ext 2551 to 2552 (two phones). I noticed a bunch
> of
> >>>>> errors related to SQL UPDATE for presence ...
> >>>>>
> >>>>>     http://pastebin.freeswitch.org/12152
> >>>>>
> >>>>> Thanks,
> >>>>> Gabe
> >>>>>
> >>>>>
> >>>>> On Mon, Feb 15, 2010 at 8:32 AM, Anthony Minessale
> >>>>> <anthony.minessale at gmail.com> wrote:
> >>>>> > it should be active not seized.
> >>>>> > seized is when you take it off hook.
> >>>>> >
> >>>>> > We need some more debugging to be sure.
> >>>>> > Can we work in real time on it or can you get a more detailed log?
> >>>>> >
> >>>>> > edit sofia.conf.xml and add the param to the "settings" section.
> >>>>> >
> >>>>> > <param name="debug-sla" value="100"/>
> >>>>> >
> >>>>> >
> >>>>> > then restart and enable sip trace and debug level
> >>>>> >
> >>>>> > //do this for every profile involved in the call.
> >>>>> > sofia profile <profilename> siptrace on
> >>>>> >
> >>>>> > //also do this
> >>>>> > console loglevel debug
> >>>>> >
> >>>>> >
> >>>>> > if you can let us ssh, we can do all the for you if you can make
> the
> >>>>> > test
> >>>>> > calls.
> >>>>> >
> >>>>> >
> >>>>> >
> >>>>> >
> >>>>> > On Sun, Feb 14, 2010 at 11:59 PM, Gabriel Kuri <gkuri at ieee.org>
> >>>>> > wrote:
> >>>>> >>
> >>>>> >> BTW, here's a copy of the NOTIFY (event call-info) sent to the
> other
> >>>>> >> phone after the first phone is answered, should this have a
> >>>>> >> Call-Info
> >>>>> >> line with an "appearance-state=seized" to turn on the light on the
> >>>>> >> other phone?
> >>>>> >>
> >>>>> >>
> >>>>> >> NOTIFY sip:2551@<removed>:54446 SIP/2.0.
> >>>>> >> Via: SIP/2.0/UDP <removed>:9430;rport;branch=z9hG4bK71pN2cXgH851K.
> >>>>> >> Max-Forwards: 70.
> >>>>> >> From: <sip:2551 at mydomain.com <sip%3A2551 at mydomain.com>
> >;tag=XeB6ZrKDevpHp.
> >>>>> >> To: <sip:2551 at mydomain.com <sip%3A2551 at mydomain.com>
> >;tag=c2d34993aac6ea.
> >>>>> >> Call-ID: 34c34987-8b6fa786@<removed>.
> >>>>> >> CSeq: 126950830 NOTIFY.
> >>>>> >> Contact: <sip:2551@<removed>:9430>.
> >>>>> >> Expires: 3959.
> >>>>> >> Call-Info:
> >>>>> >> <sip:mydomain.com>;appearance-index=*;appearance-state=idle.
> >>>>> >> User-Agent: FreeSWITCH-mod_sofia/1.0.trunk-16633M.
> >>>>> >> Allow: INVITE, ACK, BYE, CANCEL, OPTIONS, MESSAGE, UPDATE, INFO,
> >>>>> >> REGISTER, REFER, PRACK, NOTIFY, PUBLISH, SUBSCRIBE.
> >>>>> >> Supported: 100rel, timer, precondition, path, replaces.
> >>>>> >> Event: call-info.
> >>>>> >> Allow-Events: talk, presence, dialog, line-seize, call-info, sla,
> >>>>> >> include-session-description, presence.winfo, message-summary,
> refer.
> >>>>> >> Subscription-State: active;expires=3959.
> >>>>> >> Content-Length: 0.
> >>>>> >>
> >>>>> >>
> >>>>> >>
> >>>>> >> On Sun, Feb 14, 2010 at 7:58 PM, Brian West <brian at freeswitch.org
> >
> >>>>> >> wrote:
> >>>>> >> > Works fine here... is your box slow or something?
> >>>>> >> >
> >>>>> >> > /b
> >>>>> >> >
> >>>>> >> > On Feb 14, 2010, at 1:03 PM, Gabriel Kuri wrote:
> >>>>> >> >
> >>>>> >> >> I followed Brian's directions from one of the previous threads
> on
> >>>>> >> >> configuring the SPA-5xx series phones for Broadsoft SCA and set
> >>>>> >> >> manage-shared-appearance=true in the internal profile. SCA
> >>>>> >> >> appears
> >>>>> >> >> to
> >>>>> >> >> be working on outgoing calls between two phones, the line key
> >>>>> >> >> starts
> >>>>> >> >> flashing red on the second phone when the first phone picks up
> >>>>> >> >> the
> >>>>> >> >> receiver to make a call. However on incoming calls, both phones
> >>>>> >> >> ring
> >>>>> >> >> (same extension), however when one of the phones picks up the
> >> line,
> >>>>> >> >> the second phone's line key doesn't flash red or show the first
> >>>>> >> >> phone
> >>>>> >> >> on that incoming call. Any ideas? Does shared appearance only
> >>>>> >> >> work
> >>>>> >> >> on
> >>>>> >> >> outgoing phone calls?
> >>>>> >> >>
> >>>>> >> >> Thanks,
> >>>>> >> >> Gabe
> >>>>> >> >
> >>>>> >> >
> >>>>> >> > _______________________________________________
> >>>>> >> > FreeSWITCH-users mailing list
> >>>>> >> > FreeSWITCH-users at lists.freeswitch.org
> >>>>> >> > http://lists.freeswitch.org/mailman/listinfo/freeswitch-users
> >>>>> >> >
> >>>>> >> >
> >> UNSUBSCRIBE:
> http://lists.freeswitch.org/mailman/options/freeswitch-users
> >>>>> >> > http://www.freeswitch.org
> >>>>> >> >
> >>>>> >>
> >>>>> >> _______________________________________________
> >>>>> >> FreeSWITCH-users mailing list
> >>>>> >> FreeSWITCH-users at lists.freeswitch.org
> >>>>> >> http://lists.freeswitch.org/mailman/listinfo/freeswitch-users
> >>>>> >>
> >>>>> >>
> >> UNSUBSCRIBE:
> http://lists.freeswitch.org/mailman/options/freeswitch-users
> >>>>> >> http://www.freeswitch.org
> >>>>> >
> >>>>> >
> >>>>> >
> >>>>> > --
> >>>>> > Anthony Minessale II
> >>>>> >
> >>>>> > FreeSWITCH http://www.freeswitch.org/
> >>>>> > ClueCon http://www.cluecon.com/
> >>>>> > Twitter: http://twitter.com/FreeSWITCH_wire
> >>>>> >
> >>>>> > AIM: anthm
> >>>>> > MSN:anthony_minessale at hotmail.com<MSN%3Aanthony_minessale at hotmail.com>
> >>>>> > GTALK/JABBER/PAYPAL:anthony.minessale at gmail.com<PAYPAL%3Aanthony.minessale at gmail.com>
> >>>>> > IRC: irc.freenode.net #freeswitch
> >>>>> >
> >>>>> > FreeSWITCH Developer Conference
> >>>>> > sip:888 at conference.freeswitch.org<sip%3A888 at conference.freeswitch.org>
> >>>>> > iax:guest at conference.freeswitch.org/888
> >>>>> > googletalk:conf+888 at conference.freeswitch.org<googletalk%3Aconf%2B888 at conference.freeswitch.org>
> >>>>> > pstn:+19193869900
> >>>>> >
> >>>>> > _______________________________________________
> >>>>> > FreeSWITCH-users mailing list
> >>>>> > FreeSWITCH-users at lists.freeswitch.org
> >>>>> > http://lists.freeswitch.org/mailman/listinfo/freeswitch-users
> >>>>> >
> >>>>> >
> >> UNSUBSCRIBE:
> http://lists.freeswitch.org/mailman/options/freeswitch-users
> >>>>> > http://www.freeswitch.org
> >>>>> >
> >>>>> >
> >>>>>
> >>>>> _______________________________________________
> >>>>> FreeSWITCH-users mailing list
> >>>>> FreeSWITCH-users at lists.freeswitch.org
> >>>>> http://lists.freeswitch.org/mailman/listinfo/freeswitch-users
> >>>>>
> >>>>> UNSUBSCRIBE:
> http://lists.freeswitch.org/mailman/options/freeswitch-users
> >>>>> http://www.freeswitch.org
> >>>>
> >>>>
> >>>>
> >>>> --
> >>>> Anthony Minessale II
> >>>>
> >>>> FreeSWITCH http://www.freeswitch.org/
> >>>> ClueCon http://www.cluecon.com/
> >>>> Twitter: http://twitter.com/FreeSWITCH_wire
> >>>>
> >>>> AIM: anthm
> >>>> MSN:anthony_minessale at hotmail.com<MSN%3Aanthony_minessale at hotmail.com>
> >>>> GTALK/JABBER/PAYPAL:anthony.minessale at gmail.com<PAYPAL%3Aanthony.minessale at gmail.com>
> >>>> IRC: irc.freenode.net #freeswitch
> >>>>
> >>>> FreeSWITCH Developer Conference
> >>>> sip:888 at conference.freeswitch.org<sip%3A888 at conference.freeswitch.org>
> >>>> iax:guest at conference.freeswitch.org/888
> >>>> googletalk:conf+888 at conference.freeswitch.org<googletalk%3Aconf%2B888 at conference.freeswitch.org>
> >>>> pstn:+19193869900
> >>>
> >>>
> >>>
> >>> --
> >>> Anthony Minessale II
> >>>
> >>> FreeSWITCH http://www.freeswitch.org/
> >>> ClueCon http://www.cluecon.com/
> >>> Twitter: http://twitter.com/FreeSWITCH_wire
> >>>
> >>> AIM: anthm
> >>> MSN:anthony_minessale at hotmail.com<MSN%3Aanthony_minessale at hotmail.com>
> >>> GTALK/JABBER/PAYPAL:anthony.minessale at gmail.com<PAYPAL%3Aanthony.minessale at gmail.com>
> >>> IRC: irc.freenode.net #freeswitch
> >>>
> >>> FreeSWITCH Developer Conference
> >>> sip:888 at conference.freeswitch.org<sip%3A888 at conference.freeswitch.org>
> >>> iax:guest at conference.freeswitch.org/888
> >>> googletalk:conf+888 at conference.freeswitch.org<googletalk%3Aconf%2B888 at conference.freeswitch.org>
> >>> pstn:+19193869900
> >>>
> >>> _______________________________________________
> >>> FreeSWITCH-users mailing list
> >>> FreeSWITCH-users at lists.freeswitch.org
> >>> http://lists.freeswitch.org/mailman/listinfo/freeswitch-users
> >>> UNSUBSCRIBE:
> http://lists.freeswitch.org/mailman/options/freeswitch-users
> >>> http://www.freeswitch.org
> >>>
> >>>
> >>
> >> _______________________________________________
> >> FreeSWITCH-users mailing list
> >> FreeSWITCH-users at lists.freeswitch.org
> >> http://lists.freeswitch.org/mailman/listinfo/freeswitch-users
> >> UNSUBSCRIBE:
> http://lists.freeswitch.org/mailman/options/freeswitch-users
> >> http://www.freeswitch.org
> >>
> >>
> >> _______________________________________________
> >> FreeSWITCH-users mailing list
> >> FreeSWITCH-users at lists.freeswitch.org
> >> http://lists.freeswitch.org/mailman/listinfo/freeswitch-users
> >> UNSUBSCRIBE:
> http://lists.freeswitch.org/mailman/options/freeswitch-users
> >> http://www.freeswitch.org
> >>
> >
> > _______________________________________________
> > FreeSWITCH-users mailing list
> > FreeSWITCH-users at lists.freeswitch.org
> > http://lists.freeswitch.org/mailman/listinfo/freeswitch-users
> > UNSUBSCRIBE:http://lists.freeswitch.org/mailman/options/freeswitch-users
> > http://www.freeswitch.org
> >
> >
> > --
> > Anthony Minessale II
> >
> > FreeSWITCH http://www.freeswitch.org/
> > ClueCon http://www.cluecon.com/
> > Twitter: http://twitter.com/FreeSWITCH_wire
> >
> > AIM: anthm
> > MSN:anthony_minessale at hotmail.com <MSN%3Aanthony_minessale at hotmail.com>
> > GTALK/JABBER/PAYPAL:anthony.minessale at gmail.com<PAYPAL%3Aanthony.minessale at gmail.com>
> > IRC: irc.freenode.net #freeswitch
> >
> > FreeSWITCH Developer Conference
> > sip:888 at conference.freeswitch.org <sip%3A888 at conference.freeswitch.org>
> > iax:guest at conference.freeswitch.org/888
> > googletalk:conf+888 at conference.freeswitch.org<googletalk%3Aconf%2B888 at conference.freeswitch.org>
> > pstn:+19193869900
> >
> > _______________________________________________
> > FreeSWITCH-users mailing list
> > FreeSWITCH-users at lists.freeswitch.org
> > http://lists.freeswitch.org/mailman/listinfo/freeswitch-users
> > UNSUBSCRIBE:http://lists.freeswitch.org/mailman/options/freeswitch-users
> > http://www.freeswitch.org
> >
> >
>
> _______________________________________________
> FreeSWITCH-users mailing list
> FreeSWITCH-users at lists.freeswitch.org
> http://lists.freeswitch.org/mailman/listinfo/freeswitch-users
> UNSUBSCRIBE:http://lists.freeswitch.org/mailman/options/freeswitch-users
> http://www.freeswitch.org
>



-- 
Anthony Minessale II

FreeSWITCH http://www.freeswitch.org/
ClueCon http://www.cluecon.com/
Twitter: http://twitter.com/FreeSWITCH_wire

AIM: anthm
MSN:anthony_minessale at hotmail.com <MSN%3Aanthony_minessale at hotmail.com>
GTALK/JABBER/PAYPAL:anthony.minessale at gmail.com<PAYPAL%3Aanthony.minessale at gmail.com>
IRC: irc.freenode.net #freeswitch

FreeSWITCH Developer Conference
sip:888 at conference.freeswitch.org <sip%3A888 at conference.freeswitch.org>
iax:guest at conference.freeswitch.org/888
googletalk:conf+888 at conference.freeswitch.org<googletalk%3Aconf%2B888 at conference.freeswitch.org>
pstn:+19193869900
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