[Freeswitch-users] Broadsoft SCA w/ Cisco SPA-5xx series

[Gabriel Kuri]

It's an Atom N330. Not sure why it doesn't work on incoming calls, are
there any other settings that need to be set on the phones other than
setting the lines to shared and server type to Broadsoft?

Not sure if this matters, since everything else seems to be working,
but the phones are behind one NAT and FreeSWITCH is behind a totally
different NAT. Everything else seems to be working, I don't have any
one way audio or other funny things going on that would point to NAT,
so I'm not sure NAT is the issue.

What should be sent to the phone, to light up the light after the
other phone is answered, a NOTIFY? I'm seeing a NOTIFY sent to the
other phone with Event: call-info, but the light isn't turning on to
indicate SCA.

Thanks,
Gabe





On Sun, Feb 14, 2010 at 7:58 PM, Brian West <brian at freeswitch.org> wrote:
> Works fine here... is your box slow or something?
>
> /b
>
> On Feb 14, 2010, at 1:03 PM, Gabriel Kuri wrote:
>
>> I followed Brian's directions from one of the previous threads on
>> configuring the SPA-5xx series phones for Broadsoft SCA and set
>> manage-shared-appearance=true in the internal profile. SCA appears to
>> be working on outgoing calls between two phones, the line key starts
>> flashing red on the second phone when the first phone picks up the
>> receiver to make a call. However on incoming calls, both phones ring
>> (same extension), however when one of the phones picks up the line,
>> the second phone's line key doesn't flash red or show the first phone
>> on that incoming call. Any ideas? Does shared appearance only work on
>> outgoing phone calls?
>>
>> Thanks,
>> Gabe
>
>
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