[Freeswitch-users] Broadsoft SCA w/ Cisco SPA-5xx series

[Gabriel Kuri]

I followed Brian's directions from one of the previous threads on
configuring the SPA-5xx series phones for Broadsoft SCA and set
manage-shared-appearance=true in the internal profile. SCA appears to
be working on outgoing calls between two phones, the line key starts
flashing red on the second phone when the first phone picks up the
receiver to make a call. However on incoming calls, both phones ring
(same extension), however when one of the phones picks up the line,
the second phone's line key doesn't flash red or show the first phone
on that incoming call. Any ideas? Does shared appearance only work on
outgoing phone calls?

Thanks,
Gabe