[Freeswitch-users] Fwd: : Skypopen error

Jian Ren renjian at gmail.com
Fri Dec 3 19:39:07 MSK 2010 

Try sending again.

---------- Forwarded message ----------
From: Jian Ren <renjian at gmail.com>
Date: Fri, Dec 3, 2010 at 11:13 AM
Subject: Re: [Freeswitch-users] : Skypopen error
To: FreeSWITCH Users Help <freeswitch-users at lists.freeswitch.org>


Hi Giovanni,
Unfortunately, my wife still got aborted calls with your fix, and
mine(another phone). I could see the warning line you added:
2010-12-02 21:12:45.470780 [DEBUG] switch_rtp.c:2925 RTP RECV DTMF C:400
2010-12-02 21:12:45.470780 [DEBUG] mod_skypopen.c:792          [|]
[DEBUG_SKYPE  792  ][interface00    ][UP,INPROGRS] interface00 CHANNEL
SEND_DTMF
2010-12-02 21:12:45.470780 [DEBUG] mod_skypopen.c:793          [|]
[DEBUG_SKYPE  793  ][interface00    ][UP,INPROGRS] DTMF: C
2010-12-02 21:12:45.470780 [DEBUG] skypopen_protocol.c:1122    [|]
[DEBUG_SKYPE  1122 ][interface00    ][UP,INPROGRS] DIGIT received: C
2010-12-02 21:12:45.470780 [WARNING] skypopen_protocol.c:1127  [|] [WARNINGA
    1127 ][interface00    ][UP,INPROGRS] Received DTMF DIGIT "C", but not
relayed to Skype client because Skype client accepts only 0-9*#
2010-12-02 21:12:45.687811 [DEBUG] skypopen_protocol.c:173     [|]
[DEBUG_SKYPE  173  ][interface00    ][UP,INPROGRS] READING: |||CALL 46932
DURATION 12|||

But the call was still ended within 1 min. Then there were other errors
like:
2010-12-02 21:14:08.708226 [DEBUG] skypopen_protocol.c:173     [|]
[DEBUG_SKYPE  173  ][interface00    ][DOWN,IDLE] READING: |||ERROR 559 CALL:
Action failed|||
2010-12-02 21:14:08.708226 [DEBUG] skypopen_protocol.c:228     [|]
[DEBUG_SKYPE  228  ][interface00    ][DOWN,IDLE] Skype got ERROR about a
failed action (probably TRYING to HANGUP A CALL), no problem: |||ERROR 559
CALL: Action failed|||
2010-12-02 21:14:08.708226 [DEBUG] switch_core_session.c:1993
sofia/internal/1000 at 192.168.1.104 skip receive message
[APPLICATION_EXEC_COMPLETE] (channel is hungup already)

Attached is the log file. I have turned on the debug level again to give
your more details.
The root cause might not be just the phone, it always happened after the
server has been running for a while (couple hours to 2 days), once server
rebooted, everything works fine.

Should I create another issue or open the original one?
Thanks!
Jian

On Thu, Dec 2, 2010 at 10:31 AM, Giovanni Maruzzelli <gmaruzz at celliax.org>wrote:

> On Thu, Dec 2, 2010 at 3:34 PM, Jian Ren <renjian at gmail.com> wrote:
> > Cool, I did a git clone last night after 7pm, which should contain the
> fix
> > already, right?
>
> Don't know, you can check like this:
>
> # cd /usr/src/freeswitch/src/mod/endpoint/mod_skypopen
> # git log
>
> And you'll see the last commits that you got.
>
> -giovanni
>
> > Maybe that's why I haven't seen the problem so far.
> > Besides, I disconnected her 2.4G cordless phone and replaced with a 900Hz
> > one, in case if it's caused by the Wifi interference.
> >
> > Thanks!
> > Jian
> >
> > On Thu, Dec 2, 2010 at 9:22 AM, Giovanni Maruzzelli <gmaruzz at celliax.org
> >
> > wrote:
> >>
> >> On Thu, Dec 2, 2010 at 3:15 PM, Rupa Schomaker <rupa at rupa.com> wrote:
> >> > Her phone might have a *really* crappy DTMF detector.  They are more
> >> > likely
> >> > to fail miserably with female voices.
> >>
> >> Thanks Rupa!
> >>
> >> Btw, should be fixed in mod_skypopen code since yesterday. You'll now
> >> get a warning, but no more an error, and the call should be
> >> unaffected.
> >>
> >> -giovanni
> >>
> >> >
> >> > On Wed, Dec 1, 2010 at 11:18 AM, Jian Ren <renjian at gmail.com> wrote:
> >> >>
> >> >> Hmm, so far the only "customer" is my wife, who keeps complaining to
> me
> >> >> everyday. It explains why never happened to me. I will ask her
> tonight
> >> >> how
> >> >> she sent A or D while calling. Or maybe it's the problem of the
> phone.
> >> >> She
> >> >> is using a dual mode phone. Before, it's connected to PC with USB for
> >> >> skype
> >> >> calls on Windows. Now I stopped running any version of skype on
> windows
> >> >> and
> >> >> the USB was disconnected so she is using the phone as a normal one.
> >> >> Thanks!
> >> >> Jian
> >> >>
> >> >> On Wed, Dec 1, 2010 at 11:56 AM, Giovanni Maruzzelli
> >> >> <gmaruzz at gmail.com>
> >> >> wrote:
> >> >>>
> >> >>> Hi Jian,
> >> >>>
> >> >>> I hope in English "bizarre" does not sound bad, in Italian would be
> >> >>> like "original and out of standard in a funny way" :).
> >> >>>
> >> >>> >From the log you attached to the Jira, the incoming SIP calls that
> >> >>> are
> >> >>> then bridged to skypopen are sending both the "A" dtmf and the "D"
> >> >>> dtmf (can't remember if any other).
> >> >>>
> >> >>> You can peruse the log looking for "error 21", and you'll  see is
> >> >>> anytime that they sent to you (via SIP) one of the A-B-C-D dtmfs
> that
> >> >>> mod_skypopen duly passes to skype.
> >> >>>
> >> >>> Problem is: the Skype client does not accept or relay dtmf "A-D",
> and
> >> >>> spit out an error.
> >> >>>
> >> >>> Out of curiosity you may want to check why your customers are using
> >> >>> dtrmf A-D, but is not an absolut need.
> >> >>>
> >> >>> Anyway, I'll fix this in mod_skypopen code asap, so that if another
> >> >>> channel (SIP in your case) try to send A-D to skype, that dtmf will
> be
> >> >>> ignored and a warning line will be emitted to console and to
> logfile.
> >> >>> And no more errors or aborted calls.
> >> >>>
> >> >>> -giovanni
> >> >>>
> >> >>>
> >> >>>
> >> >>> On Wed, Dec 1, 2010 at 5:35 PM, Jian Ren <renjian at gmail.com> wrote:
> >> >>> > Also this happened during a call, which got hanged up because of
> the
> >> >>> > error.
> >> >>> > So the phone sends out A-D during a call?
> >> >>> > Jian
> >> >>> > On Wed, Dec 1, 2010 at 11:33 AM, Jian Ren <renjian at gmail.com>
> wrote:
> >> >>> >>
> >> >>> >> Interesting. I don't have these keys on my phone. Here is the
> >> >>> >> dialplan
> >> >>> >> string I am using in the ATA(SPA1001):
> >> >>> >> (<:1>[2-9]xx[2-9]xxxxxx|011xx.|1[2-9]xx[2-9]xxxxxx|1xxx|00xx.)
> >> >>> >> Shouldn't it only take numbers?
> >> >>> >> Could this be caused by any dialplan XML files in freeswitch?
> >> >>> >> Thanks!
> >> >>> >> Jian
> >> >>> >>
> >> >>> >> On Wed, Dec 1, 2010 at 10:45 AM, Patrick Lists
> >> >>> >> <freeswitch-list at puzzled.xs4all.nl> wrote:
> >> >>> >>>
> >> >>> >>> On 12/01/2010 04:03 PM, Jian Ren wrote:
> >> >>> >>> > Hi Giovanni,
> >> >>> >>> > Could you explain more to a bizarre person like me :-)
> >> >>> >>> > What's DTMF "D"? Sent from one of my SIP client? Or Someone
> sent
> >> >>> >>> > to
> >> >>> >>> > my
> >> >>> >>> > skype through chat? If it's abnormal, I think I should fix the
> >> >>> >>> > root
> >> >>> >>> > cause.
> >> >>> >>> > Thank you very much for looking at the issue, with 2M logs
> :-).
> >> >>> >>>
> >> >>> >>> DTMF A-D seems to be used only on military phones:
> >> >>> >>>
> >> >>> >>>
> >> >>> >>>
> http://www.telecomdictionary.com/telecom_dictionary_DTMF_definition.html
> >> >>> >>>
> >> >>> >>> Regards,
> >> >>> >>> Patrick
> >> >>> >>>
> >> >>> >>> _______________________________________________
> >> >>> >>> FreeSWITCH-users mailing list
> >> >>> >>> FreeSWITCH-users at lists.freeswitch.org
> >> >>> >>> http://lists.freeswitch.org/mailman/listinfo/freeswitch-users
> >> >>> >>>
> >> >>> >>>
> >> >>> >>> UNSUBSCRIBE:
> http://lists.freeswitch.org/mailman/options/freeswitch-users
> >> >>> >>> http://www.freeswitch.org
> >> >>> >>
> >> >>> >
> >> >>> >
> >> >>> > _______________________________________________
> >> >>> > FreeSWITCH-users mailing list
> >> >>> > FreeSWITCH-users at lists.freeswitch.org
> >> >>> > http://lists.freeswitch.org/mailman/listinfo/freeswitch-users
> >> >>> >
> >> >>> >
> >> >>> > UNSUBSCRIBE:
> http://lists.freeswitch.org/mailman/options/freeswitch-users
> >> >>> > http://www.freeswitch.org
> >> >>> >
> >> >>> >
> >> >>>
> >> >>>
> >> >>>
> >> >>> --
> >> >>> Sincerely,
> >> >>>
> >> >>> Giovanni Maruzzelli
> >> >>> Cell : +39-347-2665618
> >> >>>
> >> >>> _______________________________________________
> >> >>> FreeSWITCH-users mailing list
> >> >>> FreeSWITCH-users at lists.freeswitch.org
> >> >>> http://lists.freeswitch.org/mailman/listinfo/freeswitch-users
> >> >>>
> >> >>> UNSUBSCRIBE:
> http://lists.freeswitch.org/mailman/options/freeswitch-users
> >> >>> http://www.freeswitch.org
> >> >>
> >> >>
> >> >> _______________________________________________
> >> >> FreeSWITCH-users mailing list
> >> >> FreeSWITCH-users at lists.freeswitch.org
> >> >> http://lists.freeswitch.org/mailman/listinfo/freeswitch-users
> >> >>
> >> >> UNSUBSCRIBE:
> http://lists.freeswitch.org/mailman/options/freeswitch-users
> >> >> http://www.freeswitch.org
> >> >>
> >> >
> >> >
> >> >
> >> > --
> >> > -Rupa
> >> >
> >> > _______________________________________________
> >> > FreeSWITCH-users mailing list
> >> > FreeSWITCH-users at lists.freeswitch.org
> >> > http://lists.freeswitch.org/mailman/listinfo/freeswitch-users
> >> > UNSUBSCRIBE:
> http://lists.freeswitch.org/mailman/options/freeswitch-users
> >> > http://www.freeswitch.org
> >> >
> >> >
> >>
> >>
> >>
> >> --
> >> Sincerely,
> >>
> >> Giovanni Maruzzelli
> >> Cell : +39-347-2665618
> >>
> >> _______________________________________________
> >> FreeSWITCH-users mailing list
> >> FreeSWITCH-users at lists.freeswitch.org
> >> http://lists.freeswitch.org/mailman/listinfo/freeswitch-users
> >> UNSUBSCRIBE:
> http://lists.freeswitch.org/mailman/options/freeswitch-users
> >> http://www.freeswitch.org
> >
> >
> > _______________________________________________
> > FreeSWITCH-users mailing list
> > FreeSWITCH-users at lists.freeswitch.org
> > http://lists.freeswitch.org/mailman/listinfo/freeswitch-users
> > UNSUBSCRIBE:http://lists.freeswitch.org/mailman/options/freeswitch-users
> > http://www.freeswitch.org
> >
> >
>
>
>
> --
> Sincerely,
>
> Giovanni Maruzzelli
> Cell : +39-347-2665618
>
> _______________________________________________
> FreeSWITCH-users mailing list
> FreeSWITCH-users at lists.freeswitch.org
> http://lists.freeswitch.org/mailman/listinfo/freeswitch-users
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>
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