[Freeswitch-users] FIFO queue callers ID: how to set to a real-life callers ID, not a static entry?

afshin afzali a.afzali2003 at gmail.com
Fri Aug 13 02:26:32 PDT 2010


Victor,

If your agent's SIP client supports SIP UPDATE message, fifo will update the
caller's ID after agent answer it's call, although I see in latest code that
with some modified behavior, FIFO sends the actual caller's ID when it calls
agent.

-- afshin

On Thu, Aug 12, 2010 at 12:04 AM, Victor Chukalovskiy <Victor at isptelecom.net
> wrote:

>  Dear FreeSWITCH community,
>
> I'm currently putting FreeSWITCH into production environment (great
> experience so far).
> We want agent of a fifo queue to be able to see caller's ID number of the
> customer calling.
>
> The default FS behaviour is to pass queue name as a callers ID name and
> callers ID number.
>
> I understand that putting {origination_caller_id_name=foo,origination_caller_id_number=123}
> into Members definition string in fifo.conf.xml will override default static
> callers name/ID with another static callers name/ID.
>
> But what is really needed is that fifo member (agent) is presented with
> real-life callers ID number of the calling party.
>
> Any help on how to do this is much appreciated.
> -Victor
>
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