[Freeswitch-users] No audio/dtmf from softphone behind NAT

Fraser Redmond fraserredmond at gmail.com
Mon Apr 5 10:53:41 PDT 2010


Ok, sorry, try this:
http://pastebin.freeswitch.org/12635

And, yes, as I said in my earlier message, the firewall is off - checked it
over and over again :-)

Amazon EC2 has it's own firewall system as well, which can't be turned off,
but I've set it to enable all ports (0-65535)

Cheers,
Fraser




On Mon, Apr 5, 2010 at 6:34 PM, Brian West <brian at freeswitch.org> wrote:

> sofia loglevel all 0
> sofia profile xx siptrace on
>
> replace xx with profile.  What you have provided is NOT a sip trace.
>
> Thanks,
> Brian
>
> On Apr 5, 2010, at 12:28 PM, Fraser Redmond wrote:
>
> Thanks Brian. Sorry, should have done a full sip trace before, but here is
> one now: <http://pastebin.freeswitch.org/12632>
>
> Calling an IVR dialplan:
> http://pastebin.freeswitch.org/12634
>
> Calling from one extn to another.
> http://pastebin.freeswitch.org/12633
> (With this one, the source/calling softphone gets a message on it saying
> put on hold by the other user - not sure if that helps.)
>
> For what it's worth, at a couple of points when I was running the trace I
> was pressing keys to generate dtmf, and nothing changed on the screen - no
> activity at all.
>
> Also, I've been able to remote desktop into a computer on another network,
> and install x-lite and it can connect to our internal server and works fine,
> but it can't do dtmf on the EC2 server either (so it's definitely a problem
> on the server end somehow, not my local network's NAT.)
>
> Cheers,
> Fraser
>
>
>
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