[Freeswitch-users] EXCHANGE_ROUTING_ERROR -- how to diagnose?
Anthony Minessale
anthony.minessale at gmail.com
Thu Oct 22 12:26:44 PDT 2009
1) please do not flood emails with traces reference pastebins
2) the error is a routing loop being prevented so you are looping the call
into your same box too many times.
You could have figured this out your self by looking at one of the lines of
code where it reported the hangup.
if (!switch_strlen_zero(forwardvar)) {
forwardval = atoi(forwardvar) - 1;
}
if (forwardval <= 0) {
switch_channel_hangup(channel, SWITCH_CAUSE_EXCHANGE_ROUTING_ERROR);
return SWITCH_STATUS_FALSE;
}
On Thu, Oct 22, 2009 at 12:42 PM, Matthew Fong <mattdfong at gmail.com> wrote:
> I figured out how to turn debug mode on. For some reason F8 didn't work, so
> I just set the default debug mode to DEBUG in switch.conf.xml
>
> http://pastebin.freeswitch.org/10805
> <http://pastebin.freeswitch.org/10805>So my program does more or less the
> same sequence for an Agent every time when connected to another party. They
> uuid_kill the bridged parties uuid, and then are transfered to an extension
> that park's the agent (using the transfer_after_bridge variable -- in my
> dialplan extn 1998). In some instances the agent is then transfered to
> another extension, played a wav file, and then park'ed again
>
> Sometimes, FreeSWITCH unexpectidly hangsup the Agent channel citing an
> EXCHANGE_ROUTING_ERROR. It seems (to me to happen at random times)...and
> it's more prevelent with some did providers than others. With
> didforsale.org it happens about one ever 5 bridges. With icall.com it only
> happens about once every 30 bridges. With IPKall it happens rarely. I can't
> figure it out, and it's driving me crazy :)
>
>
> A GOOD UUID_KILL SEQUENCE:
> 2009-10-22 17:22:31.741845 [DEBUG] switch_ivr_play_say.c:1432 done playing
> file
> 2009-10-22 17:22:31.741845 [DEBUG] switch_core_state_machine.c:340
> (sofia/external/+14158867717 at 199.173.100.16:5060) State EXECUTE going to
> sleep
> 2009-10-22 17:22:31.741845 [DEBUG] switch_core_state_machine.c:306
> (sofia/external/+14158867717 at 199.173.100.16:5060) Running State Change
> CS_HIBERNATE
> 2009-10-22 17:22:31.741845 [DEBUG] switch_core_state_machine.c:355
> (sofia/external/+14158867717 at 199.173.100.16:5060) State HIBERNATE
> 2009-10-22 17:22:31.741845 [DEBUG] mod_sofia.c:160 sofia/external/+
> 14158867717 at 199.173.100.16:5060 SOFIA HIBERNATE
> 2009-10-22 17:22:31.741845 [DEBUG] switch_ivr_bridge.c:650
> (sofia/external/+14158867717 at 199.173.100.16:5060) State Change
> CS_HIBERNATE -> CS_RESET
> 2009-10-22 17:22:31.741845 [DEBUG] switch_core_session.c:932 Send signal
> sofia/external/+14158867717 at 199.173.100.16:5060 [BREAK]
> 2009-10-22 17:22:31.741845 [DEBUG] switch_core_state_machine.c:355
> (sofia/external/+14158867717 at 199.173.100.16:5060) State HIBERNATE going to
> sleep
> 2009-10-22 17:22:31.741845 [DEBUG] switch_core_state_machine.c:306
> (sofia/external/+14158867717 at 199.173.100.16:5060) Running State Change
> CS_RESET
> 2009-10-22 17:22:31.741845 [DEBUG] switch_core_state_machine.c:336
> (sofia/external/+14158867717 at 199.173.100.16:5060) State RESET
> 2009-10-22 17:22:31.741845 [DEBUG] mod_sofia.c:145 sofia/external/+
> 14158867717 at 199.173.100.16:5060 SOFIA RESET
> 2009-10-22 17:22:31.741845 [DEBUG] switch_ivr_bridge.c:637 sofia/external/+
> 14158867717 at 199.173.100.16:5060 CUSTOM RESET
> 2009-10-22 17:22:31.741845 [DEBUG] switch_core_state_machine.c:67
> sofia/external/+14158867717 at 199.173.100.16:5060 Standard RESET
> 2009-10-22 17:22:31.741845 [DEBUG] switch_core_state_machine.c:336
> (sofia/external/+14158867717 at 199.173.100.16:5060) State RESET going to
> sleep
> 2009-10-22 17:22:31.748086 [DEBUG] switch_core_state_machine.c:340
> (sofia/external/14159927717) State EXECUTE going to sleep
> 2009-10-22 17:22:31.748086 [DEBUG] switch_core_state_machine.c:306
> (sofia/external/14159927717) Running State Change CS_HIBERNATE
> 2009-10-22 17:22:31.748086 [DEBUG] switch_core_state_machine.c:355
> (sofia/external/14159927717) State HIBERNATE
> 2009-10-22 17:22:31.748086 [DEBUG] mod_sofia.c:160
> sofia/external/14159927717 SOFIA HIBERNATE
> 2009-10-22 17:22:31.748086 [DEBUG] switch_ivr_bridge.c:650
> (sofia/external/14159927717) State Change CS_HIBERNATE -> CS_RESET
> 2009-10-22 17:22:31.748086 [DEBUG] switch_core_session.c:932 Send signal
> sofia/external/14159927717 [BREAK]
> 2009-10-22 17:22:31.748086 [DEBUG] switch_core_state_machine.c:355
> (sofia/external/14159927717) State HIBERNATE going to sleep
> 2009-10-22 17:22:31.748086 [DEBUG] switch_core_state_machine.c:306
> (sofia/external/14159927717) Running State Change CS_RESET
> 2009-10-22 17:22:31.748086 [DEBUG] switch_core_state_machine.c:336
> (sofia/external/14159927717) State RESET
> 2009-10-22 17:22:31.748086 [DEBUG] mod_sofia.c:145
> sofia/external/14159927717 SOFIA RESET
> 2009-10-22 17:22:31.748086 [DEBUG] switch_ivr_bridge.c:637
> sofia/external/14159927717 CUSTOM RESET
> 2009-10-22 17:22:31.748086 [DEBUG] switch_ivr_bridge.c:642
> (sofia/external/14159927717) State Change CS_RESET -> CS_SOFT_EXECUTE
> 2009-10-22 17:22:31.748086 [DEBUG] switch_core_session.c:932 Send signal
> sofia/external/14159927717 [BREAK]
> 2009-10-22 17:22:31.748086 [DEBUG] switch_core_state_machine.c:336
> (sofia/external/14159927717) State RESET going to sleep
> 2009-10-22 17:22:31.748086 [DEBUG] switch_core_state_machine.c:306
> (sofia/external/14159927717) Running State Change CS_SOFT_EXECUTE
> 2009-10-22 17:22:31.748086 [DEBUG] switch_core_state_machine.c:346
> (sofia/external/14159927717) State SOFT_EXECUTE
> 2009-10-22 17:22:31.748086 [DEBUG] mod_sofia.c:442 SOFIA TRANSMIT
> 2009-10-22 17:22:31.748086 [DEBUG] switch_ivr_bridge.c:660
> sofia/external/14159927717 CUSTOM SOFT_EXECUTE
> 2009-10-22 17:22:31.748086 [DEBUG] switch_ivr_originate.c:674
> (sofia/external/+14158867717 at 199.173.100.16:5060) State Change CS_RESET ->
> CS_SOFT_EXECUTE
> 2009-10-22 17:22:31.748086 [DEBUG] switch_core_session.c:932 Send signal
> sofia/external/+14158867717 at 199.173.100.16:5060 [BREAK]
> 2009-10-22 17:22:31.748086 [DEBUG] switch_ivr_bridge.c:120 sofia/external/+
> 14158867717 at 199.173.100.16:5060 receive message [DISPLAY]
> 2009-10-22 17:22:31.748086 [DEBUG] switch_ivr_bridge.c:120
> sofia/external/14159927717 receive message [DISPLAY]
> 2009-10-22 17:22:31.748086 [DEBUG] switch_ivr_bridge.c:924
> (sofia/external/+14158867717 at 199.173.100.16:5060) State Change
> CS_SOFT_EXECUTE -> CS_CONSUME_MEDIA
> 2009-10-22 17:22:31.748086 [DEBUG] switch_core_session.c:932 Send signal
> sofia/external/+14158867717 at 199.173.100.16:5060 [BREAK]
> 2009-10-22 17:22:31.748086 [DEBUG] switch_ivr_bridge.c:968 sofia/external/+
> 14158867717 at 199.173.100.16:5060 receive message [BRIDGE]
> 2009-10-22 17:22:31.748086 [DEBUG] switch_core_session.c:630 Send signal
> sofia/external/+14158867717 at 199.173.100.16:5060 [BREAK]
> 2009-10-22 17:22:31.748086 [DEBUG] switch_ivr_bridge.c:975
> sofia/external/14159927717 receive message [BRIDGE]
> 2009-10-22 17:22:31.748086 [DEBUG] switch_core_session.c:630 Send signal
> sofia/external/14159927717 [BREAK]
> 2009-10-22 17:22:31.748086 [DEBUG] switch_ivr_bridge.c:1019
> (sofia/external/+14158867717 at 199.173.100.16:5060) State Change
> CS_CONSUME_MEDIA -> CS_EXCHANGE_MEDIA
> 2009-10-22 17:22:31.748086 [DEBUG] switch_core_session.c:932 Send signal
> sofia/external/+14158867717 at 199.173.100.16:5060 [BREAK]
> 2009-10-22 17:22:31.749553 [DEBUG] switch_core_state_machine.c:306
> (sofia/external/+14158867717 at 199.173.100.16:5060) Running State Change
> CS_EXCHANGE_MEDIA
> 2009-10-22 17:22:31.749553 [DEBUG] switch_core_state_machine.c:343
> (sofia/external/+14158867717 at 199.173.100.16:5060) State EXCHANGE_MEDIA
> 2009-10-22 17:22:31.749553 [DEBUG] mod_sofia.c:436 SOFIA LOOPBACK
> multipler is being overrided to1
> 2009-10-22 17:22:34.300662 [INFO] switch_cpp.cpp:1116 BG_AG_GEN_CALLS,
> Agents total:1 avail:0 OutChan:0 AR:0 +-Calls:0:Q Call NYNoc
> multipler is being overrided to1
> 2009-10-22 17:22:39.303041 [INFO] switch_cpp.cpp:1116 BG_AG_GEN_CALLS,
> Agents total:1 avail:0 OutChan:0 AR:0 +-Calls:0:Q Call NYNoc
> 2009-10-22 17:22:40.626379 [NOTICE] sofia.c:328 Hangup
> sofia/external/14159927717 [CS_SOFT_EXECUTE] [NORMAL_CLEARING]
> 2009-10-22 17:22:40.626379 [DEBUG] switch_channel.c:1810 Send signal
> sofia/external/14159927717 [KILL]
> 2009-10-22 17:22:40.626379 [DEBUG] switch_core_session.c:932 Send signal
> sofia/external/14159927717 [BREAK]
> active_true=1
> --contact NOT in playmsg or conference, update AGENT
> 2009-10-22 17:22:40.626379 [DEBUG] switch_core_state_machine.c:437 thread
> mismatch skipping state handler.
> 2009-10-22 17:22:40.626379 [INFO] switch_cpp.cpp:1116
> EVENTC_HANGUP_CONTACT, Q_CONTACT fired for agent:1/1 for qcall:1
> contact:4801442/4
> 2009-10-22 17:22:40.639760 [DEBUG] switch_ivr_bridge.c:440
> sofia/external/14159927717 ending bridge by request from write function
> 2009-10-22 17:22:40.639760 [DEBUG] switch_ivr_bridge.c:495 sofia/external/+
> 14158867717 at 199.173.100.16:5060 receive message [UNBRIDGE]
> 2009-10-22 17:22:40.639760 [DEBUG] switch_core_session.c:630 Send signal
> sofia/external/+14158867717 at 199.173.100.16:5060 [BREAK]
> 2009-10-22 17:22:40.639760 [DEBUG] switch_ivr_bridge.c:521 BRIDGE THREAD
> DONE [sofia/external/+14158867717 at 199.173.100.16:5060]
> 2009-10-22 17:22:40.639760 [DEBUG] switch_ivr_bridge.c:523 Send signal
> sofia/external/14159927717 [BREAK]
> 2009-10-22 17:22:40.639760 [DEBUG] switch_ivr.c:1361 (sofia/external/+
> 14158867717 at 199.173.100.16:5060) State Change CS_EXCHANGE_MEDIA ->
> CS_ROUTING
> 2009-10-22 17:22:40.639760 [DEBUG] switch_core_session.c:932 Send signal
> sofia/external/+14158867717 at 199.173.100.16:5060 [BREAK]
> 2009-10-22 17:22:40.639760 [DEBUG] switch_ivr.c:1365 sofia/external/+
> 14158867717 at 199.173.100.16:5060 receive message [TRANSFER]
> 2009-10-22 17:22:40.639760 [DEBUG] switch_core_session.c:630 Send signal
> sofia/external/+14158867717 at 199.173.100.16:5060 [BREAK]
> 2009-10-22 17:22:40.639760 [NOTICE] switch_ivr.c:1367 Transfer
> sofia/external/+14158867717 at 199.173.100.16:5060 to xml[1998 at default]
> 2009-10-22 17:22:40.639760 [DEBUG] switch_core_state_machine.c:343
> (sofia/external/+14158867717 at 199.173.100.16:5060) State EXCHANGE_MEDIA
> going to sleep
> 2009-10-22 17:22:40.639760 [DEBUG] switch_core_state_machine.c:306
> (sofia/external/+14158867717 at 199.173.100.16:5060) Running State Change
> CS_ROUTING
> 2009-10-22 17:22:40.639760 [DEBUG] switch_core_state_machine.c:333
> (sofia/external/+14158867717 at 199.173.100.16:5060) State ROUTING
> 2009-10-22 17:22:40.639760 [DEBUG] mod_sofia.c:130 sofia/external/+
> 14158867717 at 199.173.100.16:5060 SOFIA ROUTING
> 2009-10-22 17:22:40.639760 [DEBUG] switch_core_state_machine.c:78
> sofia/external/+14158867717 at 199.173.100.16:5060 Standard ROUTING
> 2009-10-22 17:22:40.639760 [INFO] mod_dialplan_xml.c:391 Processing
> +14158867717->1998 in context default
> Dialplan: sofia/external/+14158867717 at 199.173.100.16:5060 parsing
> [default->tod_example] continue=true
> Dialplan: sofia/external/+14158867717 at 199.173.100.16:5060 Regex (PASS)
> [tod_example] ${strftime(%w)}(4) =~ /^([1-5])$/ break=on-false
> Dialplan: sofia/external/+14158867717 at 199.173.100.16:5060 Regex (PASS)
> [tod_example] ${strftime(%H%M)}(1722) =~ /^((09|1[0-7])[0-5][0-9]|1800)$/
> break=on-false
> Dialplan: sofia/external/+14158867717 at 199.173.100.16:5060 Action
> set(open=true)
> Dialplan: sofia/external/+14158867717 at 199.173.100.16:5060 parsing
> [default->ivr_demo] continue=false
> Dialplan: sofia/external/+14158867717 at 199.173.100.16:5060 Regex (FAIL)
> [ivr_demo] destination_number(1998) =~ /^5000$/ break=on-false
> Dialplan: sofia/external/+14158867717 at 199.173.100.16:5060 parsing
> [default->1975] continue=false
> Dialplan: sofia/external/+14158867717 at 199.173.100.16:5060 Regex (FAIL)
> [1975] destination_number(1998) =~ /^1975$/ break=on-false
> Dialplan: sofia/external/+14158867717 at 199.173.100.16:5060 parsing
> [default->1971] continue=false
> Dialplan: sofia/external/+14158867717 at 199.173.100.16:5060 Regex (FAIL)
> [1971] destination_number(1998) =~ /^1971$/ break=on-false
> Dialplan: sofia/external/+14158867717 at 199.173.100.16:5060 parsing
> [default->1972] continue=false
> Dialplan: sofia/external/+14158867717 at 199.173.100.16:5060 Regex (FAIL)
> [1972] destination_number(1998) =~ /^1972$/ break=on-false
> Dialplan: sofia/external/+14158867717 at 199.173.100.16:5060 parsing
> [default->1920] continue=false
> Dialplan: sofia/external/+14158867717 at 199.173.100.16:5060 Regex (FAIL)
> [1920] destination_number(1998) =~ /^1920$/ break=on-false
> Dialplan: sofia/external/+14158867717 at 199.173.100.16:5060 parsing
> [default->1981] continue=false
> Dialplan: sofia/external/+14158867717 at 199.173.100.16:5060 Regex (FAIL)
> [1981] destination_number(1998) =~ /^1981$/ break=on-false
> Dialplan: sofia/external/+14158867717 at 199.173.100.16:5060 parsing
> [default->1982] continue=false
> Dialplan: sofia/external/+14158867717 at 199.173.100.16:5060 Regex (FAIL)
> [1982] destination_number(1998) =~ /^1982$/ break=on-false
> Dialplan: sofia/external/+14158867717 at 199.173.100.16:5060 parsing
> [default->1481] continue=false
> Dialplan: sofia/external/+14158867717 at 199.173.100.16:5060 Regex (FAIL)
> [1481] destination_number(1998) =~ /^1481$/ break=on-false
> Dialplan: sofia/external/+14158867717 at 199.173.100.16:5060 parsing
> [default->1989] continue=false
> Dialplan: sofia/external/+14158867717 at 199.173.100.16:5060 Regex (FAIL)
> [1989] destination_number(1998) =~ /^1989$/ break=on-false
> Dialplan: sofia/external/+14158867717 at 199.173.100.16:5060 parsing
> [default->1990] continue=false
> Dialplan: sofia/external/+14158867717 at 199.173.100.16:5060 Regex (FAIL)
> [1990] destination_number(1998) =~ /^1990$/ break=on-false
> Dialplan: sofia/external/+14158867717 at 199.173.100.16:5060 parsing
> [default->1991] continue=false
> Dialplan: sofia/external/+14158867717 at 199.173.100.16:5060 Regex (FAIL)
> [1991] destination_number(1998) =~ /^1991$/ break=on-false
> Dialplan: sofia/external/+14158867717 at 199.173.100.16:5060 parsing
> [default->1992] continue=false
> Dialplan: sofia/external/+14158867717 at 199.173.100.16:5060 Regex (FAIL)
> [1992] destination_number(1998) =~ /^1992$/ break=on-false
> Dialplan: sofia/external/+14158867717 at 199.173.100.16:5060 parsing
> [default->1993] continue=false
> Dialplan: sofia/external/+14158867717 at 199.173.100.16:5060 Regex (FAIL)
> [1993] destination_number(1998) =~ /^1993$/ break=on-false
> Dialplan: sofia/external/+14158867717 at 199.173.100.16:5060 parsing
> [default->1994] continue=false
> Dialplan: sofia/external/+14158867717 at 199.173.100.16:5060 Regex (FAIL)
> [1994] destination_number(1998) =~ /^1994$/ break=on-false
> Dialplan: sofia/external/+14158867717 at 199.173.100.16:5060 parsing
> [default->1995] continue=false
> Dialplan: sofia/external/+14158867717 at 199.173.100.16:5060 Regex (FAIL)
> [1995] destination_number(1998) =~ /^1995$/ break=on-false
> Dialplan: sofia/external/+14158867717 at 199.173.100.16:5060 parsing
> [default->1996] continue=false
> Dialplan: sofia/external/+14158867717 at 199.173.100.16:5060 Regex (FAIL)
> [1996] destination_number(1998) =~ /^1996$/ break=on-false
> Dialplan: sofia/external/+14158867717 at 199.173.100.16:5060 parsing
> [default->1997] continue=false
> Dialplan: sofia/external/+14158867717 at 199.173.100.16:5060 Regex (FAIL)
> [1997] destination_number(1998) =~ /^1997$/ break=on-false
> Dialplan: sofia/external/+14158867717 at 199.173.100.16:5060 parsing
> [default->1998] continue=false
> Dialplan: sofia/external/+14158867717 at 199.173.100.16:5060 Regex (PASS)
> [1998] destination_number(1998) =~ /^1998$/ break=on-false
> Dialplan: sofia/external/+14158867717 at 199.173.100.16:5060 Action
> set(transfer_after_bridge=1998)
> Dialplan: sofia/external/+14158867717 at 199.173.100.16:5060 Action park()
> 2009-10-22 17:22:40.639760 [DEBUG] switch_core_state_machine.c:114
> (sofia/external/+14158867717 at 199.173.100.16:5060) State Change CS_ROUTING
> -> CS_EXECUTE
> 2009-10-22 17:22:40.639760 [DEBUG] switch_core_session.c:932 Send signal
> sofia/external/+14158867717 at 199.173.100.16:5060 [BREAK]
> 2009-10-22 17:22:40.639760 [DEBUG] switch_core_state_machine.c:333
> (sofia/external/+14158867717 at 199.173.100.16:5060) State ROUTING going to
> sleep
> 2009-10-22 17:22:40.639760 [DEBUG] switch_core_state_machine.c:306
> (sofia/external/+14158867717 at 199.173.100.16:5060) Running State Change
> CS_EXECUTE
> 2009-10-22 17:22:40.639760 [DEBUG] switch_core_state_machine.c:340
> (sofia/external/+14158867717 at 199.173.100.16:5060) State EXECUTE
> 2009-10-22 17:22:40.639760 [DEBUG] mod_sofia.c:173 sofia/external/+
> 14158867717 at 199.173.100.16:5060 SOFIA EXECUTE
> 2009-10-22 17:22:40.639760 [DEBUG] switch_core_state_machine.c:151
> sofia/external/+14158867717 at 199.173.100.16:5060 Standard EXECUTE
> EXECUTE sofia/external/+14158867717 at 199.173.100.16:5060 set(open=true)
> 2009-10-22 17:22:40.639760 [DEBUG] mod_dptools.c:752 sofia/external/+
> 14158867717 at 199.173.100.16:5060 SET [open]=[true]
> EXECUTE sofia/external/+14158867717 at 199.173.100.16:5060set(transfer_after_bridge=1998)
> 2009-10-22 17:22:40.639760 [DEBUG] mod_dptools.c:752 sofia/external/+
> 14158867717 at 199.173.100.16:5060 SET [transfer_after_bridge]=[1998]
> EXECUTE sofia/external/+14158867717 at 199.173.100.16:5060 park()
> 2009-10-22 17:22:40.639760 [DEBUG] switch_ivr_bridge.c:446
> sofia/external/14159927717 ending bridge by request from read function
> 2009-10-22 17:22:40.639760 [DEBUG] switch_ivr_bridge.c:521 BRIDGE THREAD
> DONE [sofia/external/14159927717]
> 2009-10-22 17:22:40.639760 [DEBUG] switch_ivr_bridge.c:523 Send signal
> sofia/external/+14158867717 at 199.173.100.16:5060 [BREAK]
> subtracting 9 seconds for hh_call: 1095422
> 2009-10-22 17:22:40.639760 [DEBUG] switch_core_state_machine.c:346
> (sofia/external/14159927717) State SOFT_EXECUTE going to sleep
> 2009-10-22 17:22:40.639760 [DEBUG] switch_core_state_machine.c:306
> (sofia/external/14159927717) Running State Change CS_HANGUP
> 2009-10-22 17:22:40.639760 [DEBUG] switch_core_state_machine.c:464
> (sofia/external/14159927717) State HANGUP
> 2009-10-22 17:22:40.639760 [DEBUG] mod_sofia.c:344 Channel
> sofia/external/14159927717 hanging up, cause: NORMAL_CLEARING
> 2009-10-22 17:22:40.639760 [DEBUG] switch_core_state_machine.c:46
> sofia/external/14159927717 Standard HANGUP, cause: NORMAL_CLEARING
> 2009-10-22 17:22:40.639760 [DEBUG] switch_core_state_machine.c:464
> (sofia/external/14159927717) State HANGUP going to sleep
> 2009-10-22 17:22:40.639760 [DEBUG] switch_core_state_machine.c:325
> (sofia/external/14159927717) State Change CS_HANGUP -> CS_REPORTING
> 2009-10-22 17:22:40.639760 [DEBUG] switch_core_session.c:932 Send signal
> sofia/external/14159927717 [BREAK]
> 2009-10-22 17:22:40.639760 [DEBUG] switch_core_state_machine.c:306
> (sofia/external/14159927717) Running State Change CS_REPORTING
> 2009-10-22 17:22:40.639760 [DEBUG] switch_core_state_machine.c:555
> (sofia/external/14159927717) State REPORTING
> 2009-10-22 17:22:40.639760 [DEBUG] switch_core_state_machine.c:53
> sofia/external/14159927717 Standard REPORTING, cause: NORMAL_CLEARING
> 2009-10-22 17:22:40.639760 [DEBUG] switch_core_state_machine.c:555
> (sofia/external/14159927717) State REPORTING going to sleep
> 2009-10-22 17:22:40.639760 [DEBUG] switch_core_state_machine.c:319
> (sofia/external/14159927717) State Change CS_REPORTING -> CS_DESTROY
> 2009-10-22 17:22:40.639760 [DEBUG] switch_core_session.c:932 Send signal
> sofia/external/14159927717 [BREAK]
> 2009-10-22 17:22:40.639760 [DEBUG] switch_core_session.c:1069 Session 6
> (sofia/external/14159927717) Locked, Waiting on external entities
> 2009-10-22 17:22:40.639760 [NOTICE] switch_core_session.c:1087 Session 6
> (sofia/external/14159927717) Ended
> 2009-10-22 17:22:40.639760 [NOTICE] switch_core_session.c:1089 Close
> Channel sofia/external/14159927717 [CS_DESTROY]
> 2009-10-22 17:22:40.639760 [DEBUG] switch_core_state_machine.c:401
> (sofia/external/14159927717) Running State Change CS_DESTROY
> 2009-10-22 17:22:40.639760 [DEBUG] switch_core_state_machine.c:412
> (sofia/external/14159927717) State DESTROY
> 2009-10-22 17:22:40.639760 [DEBUG] mod_sofia.c:261
> sofia/external/14159927717 SOFIA DESTROY
> 2009-10-22 17:22:40.639760 [DEBUG] switch_core_state_machine.c:60
> sofia/external/14159927717 Standard DESTROY
> 2009-10-22 17:22:40.639760 [DEBUG] switch_core_state_machine.c:412
> (sofia/external/14159927717) State DESTROY going to sleep
> 2009-10-22 17:22:40.639760 [INFO] switch_cpp.cpp:1116 PCHangup gw:
> teliax.com hc:NORMAL_CLEARING du:9 cn:sofia/external/14159927717
>
>
>
> A BAD UUID_KILL SEQUENCE: (where the agent is hungup, unexpectedly)
>
> --bridged in: 0.005821 seconds
> 2009-10-22 17:23:26.718930 [INFO] switch_cpp.cpp:1116 AG_CBRIDGE, connected
> agent:1/1 contact:4801439/22/1/1
> 2009-10-22 17:23:26.721553 [DEBUG] switch_ivr_play_say.c:1432 done playing
> file
> 2009-10-22 17:23:26.721553 [DEBUG] switch_core_state_machine.c:340
> (sofia/external/+14158867717 at 199.173.100.16:5060) State EXECUTE going to
> sleep
> 2009-10-22 17:23:26.721553 [DEBUG] switch_core_state_machine.c:306
> (sofia/external/+14158867717 at 199.173.100.16:5060) Running State Change
> CS_HIBERNATE
> 2009-10-22 17:23:26.721553 [DEBUG] switch_core_state_machine.c:355
> (sofia/external/+14158867717 at 199.173.100.16:5060) State HIBERNATE
> 2009-10-22 17:23:26.721553 [DEBUG] mod_sofia.c:160 sofia/external/+
> 14158867717 at 199.173.100.16:5060 SOFIA HIBERNATE
> 2009-10-22 17:23:26.721553 [DEBUG] switch_ivr_bridge.c:650
> (sofia/external/+14158867717 at 199.173.100.16:5060) State Change
> CS_HIBERNATE -> CS_RESET
> 2009-10-22 17:23:26.721553 [DEBUG] switch_core_session.c:932 Send signal
> sofia/external/+14158867717 at 199.173.100.16:5060 [BREAK]
> 2009-10-22 17:23:26.721553 [DEBUG] switch_core_state_machine.c:355
> (sofia/external/+14158867717 at 199.173.100.16:5060) State HIBERNATE going to
> sleep
> 2009-10-22 17:23:26.721553 [DEBUG] switch_core_state_machine.c:306
> (sofia/external/+14158867717 at 199.173.100.16:5060) Running State Change
> CS_RESET
> 2009-10-22 17:23:26.721553 [DEBUG] switch_core_state_machine.c:336
> (sofia/external/+14158867717 at 199.173.100.16:5060) State RESET
> 2009-10-22 17:23:26.721553 [DEBUG] mod_sofia.c:145 sofia/external/+
> 14158867717 at 199.173.100.16:5060 SOFIA RESET
> 2009-10-22 17:23:26.721553 [DEBUG] switch_ivr_bridge.c:637 sofia/external/+
> 14158867717 at 199.173.100.16:5060 CUSTOM RESET
> 2009-10-22 17:23:26.721553 [DEBUG] switch_core_state_machine.c:67
> sofia/external/+14158867717 at 199.173.100.16:5060 Standard RESET
> 2009-10-22 17:23:26.721553 [DEBUG] switch_core_state_machine.c:336
> (sofia/external/+14158867717 at 199.173.100.16:5060) State RESET going to
> sleep
> 2009-10-22 17:23:26.721553 [DEBUG] switch_core_state_machine.c:340
> (sofia/external/14159927717) State EXECUTE going to sleep
> 2009-10-22 17:23:26.721553 [DEBUG] switch_core_state_machine.c:306
> (sofia/external/14159927717) Running State Change CS_HIBERNATE
> 2009-10-22 17:23:26.721553 [DEBUG] switch_core_state_machine.c:355
> (sofia/external/14159927717) State HIBERNATE
> 2009-10-22 17:23:26.721553 [DEBUG] mod_sofia.c:160
> sofia/external/14159927717 SOFIA HIBERNATE
> 2009-10-22 17:23:26.721553 [DEBUG] switch_ivr_bridge.c:650
> (sofia/external/14159927717) State Change CS_HIBERNATE -> CS_RESET
> 2009-10-22 17:23:26.721553 [DEBUG] switch_core_session.c:932 Send signal
> sofia/external/14159927717 [BREAK]
> 2009-10-22 17:23:26.721553 [DEBUG] switch_core_state_machine.c:355
> (sofia/external/14159927717) State HIBERNATE going to sleep
> 2009-10-22 17:23:26.721553 [DEBUG] switch_core_state_machine.c:306
> (sofia/external/14159927717) Running State Change CS_RESET
> 2009-10-22 17:23:26.721553 [DEBUG] switch_core_state_machine.c:336
> (sofia/external/14159927717) State RESET
> 2009-10-22 17:23:26.721553 [DEBUG] mod_sofia.c:145
> sofia/external/14159927717 SOFIA RESET
> 2009-10-22 17:23:26.721553 [DEBUG] switch_ivr_bridge.c:637
> sofia/external/14159927717 CUSTOM RESET
> 2009-10-22 17:23:26.721553 [DEBUG] switch_ivr_bridge.c:642
> (sofia/external/14159927717) State Change CS_RESET -> CS_SOFT_EXECUTE
> 2009-10-22 17:23:26.721553 [DEBUG] switch_core_session.c:932 Send signal
> sofia/external/14159927717 [BREAK]
> 2009-10-22 17:23:26.721553 [DEBUG] switch_core_state_machine.c:336
> (sofia/external/14159927717) State RESET going to sleep
> 2009-10-22 17:23:26.721553 [DEBUG] switch_core_state_machine.c:306
> (sofia/external/14159927717) Running State Change CS_SOFT_EXECUTE
> 2009-10-22 17:23:26.721553 [DEBUG] switch_core_state_machine.c:346
> (sofia/external/14159927717) State SOFT_EXECUTE
> 2009-10-22 17:23:26.721553 [DEBUG] mod_sofia.c:442 SOFIA TRANSMIT
> 2009-10-22 17:23:26.721553 [DEBUG] switch_ivr_bridge.c:660
> sofia/external/14159927717 CUSTOM SOFT_EXECUTE
> 2009-10-22 17:23:26.721553 [DEBUG] switch_ivr_originate.c:674
> (sofia/external/+14158867717 at 199.173.100.16:5060) State Change CS_RESET ->
> CS_SOFT_EXECUTE
> 2009-10-22 17:23:26.721553 [DEBUG] switch_core_session.c:932 Send signal
> sofia/external/+14158867717 at 199.173.100.16:5060 [BREAK]
> 2009-10-22 17:23:26.721553 [DEBUG] switch_ivr_bridge.c:120 sofia/external/+
> 14158867717 at 199.173.100.16:5060 receive message [DISPLAY]
> 2009-10-22 17:23:26.721553 [DEBUG] switch_ivr_bridge.c:120
> sofia/external/14159927717 receive message [DISPLAY]
> 2009-10-22 17:23:26.721553 [DEBUG] switch_ivr_bridge.c:924
> (sofia/external/+14158867717 at 199.173.100.16:5060) State Change
> CS_SOFT_EXECUTE -> CS_CONSUME_MEDIA
> 2009-10-22 17:23:26.721553 [DEBUG] switch_core_session.c:932 Send signal
> sofia/external/+14158867717 at 199.173.100.16:5060 [BREAK]
> 2009-10-22 17:23:26.721553 [DEBUG] switch_ivr_bridge.c:968 sofia/external/+
> 14158867717 at 199.173.100.16:5060 receive message [BRIDGE]
> 2009-10-22 17:23:26.721553 [DEBUG] switch_core_session.c:630 Send signal
> sofia/external/+14158867717 at 199.173.100.16:5060 [BREAK]
> 2009-10-22 17:23:26.721553 [DEBUG] switch_ivr_bridge.c:975
> sofia/external/14159927717 receive message [BRIDGE]
> 2009-10-22 17:23:26.721553 [DEBUG] switch_core_session.c:630 Send signal
> sofia/external/14159927717 [BREAK]
> 2009-10-22 17:23:26.721553 [DEBUG] switch_ivr_bridge.c:1019
> (sofia/external/+14158867717 at 199.173.100.16:5060) State Change
> CS_CONSUME_MEDIA -> CS_EXCHANGE_MEDIA
> 2009-10-22 17:23:26.721553 [DEBUG] switch_core_session.c:932 Send signal
> sofia/external/+14158867717 at 199.173.100.16:5060 [BREAK]
> 2009-10-22 17:23:26.721553 [DEBUG] switch_core_state_machine.c:306
> (sofia/external/+14158867717 at 199.173.100.16:5060) Running State Change
> CS_EXCHANGE_MEDIA
> 2009-10-22 17:23:26.721553 [DEBUG] switch_core_state_machine.c:343
> (sofia/external/+14158867717 at 199.173.100.16:5060) State EXCHANGE_MEDIA
> 2009-10-22 17:23:26.721553 [DEBUG] mod_sofia.c:436 SOFIA LOOPBACK
> 2009-10-22 17:23:26.740065 [DEBUG] switch_core_io.c:234 sofia/external/+
> 14158867717 at 199.173.100.16:5060 receive message [TRANSCODING_NECESSARY]
> 2009-10-22 17:23:27.319618 [DEBUG] switch_core_media_bug.c:393 Removing BUG
> from sofia/external/+14158867717 at 199.173.100.16:5060
> multipler is being overrided to1
> 2009-10-22 17:23:29.406414 [INFO] switch_cpp.cpp:1116 BG_AG_GEN_CALLS,
> Agents total:1 avail:0 OutChan:0 AR:0 +-Calls:0:Q Call NYNoc
> 2009-10-22 17:23:31.873352 [NOTICE] mod_commands.c:1523 Hangup
> sofia/external/14159927717 [CS_SOFT_EXECUTE] [NORMAL_CLEARING]
> 2009-10-22 17:23:31.874411 [INFO] switch_cpp.cpp:1116
> EVENTC_HANGUP_CONTACT, Q_CONTACT fired for agent:1/1 for qcall:1
> contact:4801439/1
> active_true=1
> --contact NOT in playmsg or conference, update AGENT
> 2009-10-22 17:23:31.875475 [DEBUG] switch_channel.c:1810 Send signal
> sofia/external/14159927717 [KILL]
> 2009-10-22 17:23:31.875475 [DEBUG] switch_core_session.c:932 Send signal
> sofia/external/14159927717 [BREAK]
> 2009-10-22 17:23:31.875475 [DEBUG] switch_core_state_machine.c:437 thread
> mismatch skipping state handler.
> 2009-10-22 17:23:31.882153 [DEBUG] switch_ivr_bridge.c:446
> sofia/external/14159927717 ending bridge by request from read function
> 2009-10-22 17:23:31.882153 [DEBUG] switch_ivr_bridge.c:521 BRIDGE THREAD
> DONE [sofia/external/14159927717]
> 2009-10-22 17:23:31.882153 [DEBUG] switch_ivr_bridge.c:523 Send signal
> sofia/external/+14158867717 at 199.173.100.16:5060 [BREAK]
> 2009-10-22 17:23:31.882153 [DEBUG] switch_ivr_bridge.c:495 sofia/external/+
> 14158867717 at 199.173.100.16:5060 receive message [UNBRIDGE]
> 2009-10-22 17:23:31.882153 [DEBUG] switch_core_session.c:630 Send signal
> sofia/external/+14158867717 at 199.173.100.16:5060 [BREAK]
> 2009-10-22 17:23:31.882153 [DEBUG] switch_ivr_bridge.c:521 BRIDGE THREAD
> DONE [sofia/external/+14158867717 at 199.173.100.16:5060]
> 2009-10-22 17:23:31.882153 [DEBUG] switch_ivr_bridge.c:523 Send signal
> sofia/external/14159927717 [BREAK]
> 2009-10-22 17:23:31.882153 [NOTICE] switch_ivr.c:1268 Hangup
> sofia/external/+14158867717 at 199.173.100.16:5060 [CS_EXCHANGE_MEDIA]
> [EXCHANGE_ROUTING_ERROR]
> 2009-10-22 17:23:31.882153 [DEBUG] switch_channel.c:1810 Send signal
> sofia/external/+14158867717 at 199.173.100.16:5060 [KILL]
> 2009-10-22 17:23:31.882153 [DEBUG] switch_core_session.c:932 Send signal
> sofia/external/+14158867717 at 199.173.100.16:5060 [BREAK]
> 2009-10-22 17:23:31.882153 [DEBUG] switch_core_state_machine.c:464
> (sofia/external/+14158867717 at 199.173.100.16:5060) State HANGUP
> 2009-10-22 17:23:31.882153 [DEBUG] mod_sofia.c:344 Channel sofia/external/+
> 14158867717 at 199.173.100.16:5060 hanging up, cause: EXCHANGE_ROUTING_ERROR
> 2009-10-22 17:23:31.882153 [DEBUG] mod_sofia.c:382 Sending BYE to
> sofia/external/+14158867717 at 199.173.100.16:5060
> 2009-10-22 17:23:31.882153 [DEBUG] switch_core_state_machine.c:46
> sofia/external/+14158867717 at 199.173.100.16:5060 Standard HANGUP, cause:
> EXCHANGE_ROUTING_ERROR
> 2009-10-22 17:23:31.882153 [DEBUG] switch_core_state_machine.c:464
> (sofia/external/+14158867717 at 199.173.100.16:5060) State HANGUP going to
> sleep
> 2009-10-22 17:23:31.884357 [INFO] switch_cpp.cpp:1116 HH_HANGUP, agent:1/1
> uuid: f8604694-4e44-4c4c-9805-722b3e9d6b68
> 2009-10-22 17:23:31.885412 [DEBUG] switch_core_state_machine.c:346
> (sofia/external/14159927717) State SOFT_EXECUTE going to sleep
> 2009-10-22 17:23:31.885412 [DEBUG] switch_core_state_machine.c:306
> (sofia/external/14159927717) Running State Change CS_HANGUP
> 2009-10-22 17:23:31.885412 [DEBUG] switch_core_state_machine.c:464
> (sofia/external/14159927717) State HANGUP
> 2009-10-22 17:23:31.885412 [DEBUG] mod_sofia.c:344 Channel
> sofia/external/14159927717 hanging up, cause: NORMAL_CLEARING
> 2009-10-22 17:23:31.885412 [DEBUG] mod_sofia.c:382 Sending BYE to
> sofia/external/14159927717
> 2009-10-22 17:23:31.885412 [DEBUG] switch_core_state_machine.c:46
> sofia/external/14159927717 Standard HANGUP, cause: NORMAL_CLEARING
> 2009-10-22 17:23:31.885412 [DEBUG] switch_core_state_machine.c:464
> (sofia/external/14159927717) State HANGUP going to sleep
> 2009-10-22 17:23:31.885412 [DEBUG] switch_core_state_machine.c:325
> (sofia/external/14159927717) State Change CS_HANGUP -> CS_REPORTING
> 2009-10-22 17:23:31.885412 [DEBUG] switch_core_session.c:932 Send signal
> sofia/external/14159927717 [BREAK]
> subtracting 5 seconds for hh_call: 1095423
> 2009-10-22 17:23:31.885412 [DEBUG] switch_core_state_machine.c:306
> (sofia/external/14159927717) Running State Change CS_REPORTING
> 2009-10-22 17:23:31.885412 [DEBUG] switch_core_state_machine.c:555
> (sofia/external/14159927717) State REPORTING
> 2009-10-22 17:23:31.885412 [DEBUG] switch_core_state_machine.c:53
> sofia/external/14159927717 Standard REPORTING, cause: NORMAL_CLEARING
> 2009-10-22 17:23:31.885412 [DEBUG] switch_core_state_machine.c:555
> (sofia/external/14159927717) State REPORTING going to sleep
> 2009-10-22 17:23:31.885412 [DEBUG] switch_core_state_machine.c:319
> (sofia/external/14159927717) State Change CS_REPORTING -> CS_DESTROY
> 2009-10-22 17:23:31.885412 [DEBUG] switch_core_session.c:932 Send signal
> sofia/external/14159927717 [BREAK]
> 2009-10-22 17:23:31.885412 [DEBUG] switch_core_session.c:1069 Session 7
> (sofia/external/14159927717) Locked, Waiting on external entities
> 2009-10-22 17:23:31.885412 [NOTICE] switch_core_session.c:1087 Session 7
> (sofia/external/14159927717) Ended
> 2009-10-22 17:23:31.885412 [NOTICE] switch_core_session.c:1089 Close
> Channel sofia/external/14159927717 [CS_DESTROY]
> 2009-10-22 17:23:31.885412 [DEBUG] switch_core_state_machine.c:401
> (sofia/external/14159927717) Running State Change CS_DESTROY
> 2009-10-22 17:23:31.885412 [DEBUG] switch_core_state_machine.c:412
> (sofia/external/14159927717) State DESTROY
> 2009-10-22 17:23:31.885412 [DEBUG] mod_sofia.c:261
> sofia/external/14159927717 SOFIA DESTROY
> 2009-10-22 17:23:31.885412 [DEBUG] switch_core_state_machine.c:60
> sofia/external/14159927717 Standard DESTROY
> 2009-10-22 17:23:31.885412 [DEBUG] switch_core_state_machine.c:412
> (sofia/external/14159927717) State DESTROY going to sleep
> 2009-10-22 17:23:31.885412 [INFO] switch_cpp.cpp:1116 PCHangup gw:
> teliax.com hc:NORMAL_CLEARING du:5 cn:sofia/external/14159927717
> 2009-10-22 17:23:31.885412 [INFO] switch_cpp.cpp:1116 EVENTC_BILLING_CEIL,
> subtracting 5 for hh_call:1095423
> 2009-10-22 17:23:31.901620 [DEBUG] switch_core_state_machine.c:494 Hangup
> Command luarun(hh_hangup.lua f8604694-4e44-4c4c-9805-722b3e9d6b68 1 1):
> +OK
>
> 2009-10-22 17:23:31.902676 [DEBUG] switch_core_state_machine.c:343
> (sofia/external/+14158867717 at 199.173.100.16:5060) State EXCHANGE_MEDIA
> going to sleep
> 2009-10-22 17:23:31.902676 [DEBUG] switch_core_state_machine.c:306
> (sofia/external/+14158867717 at 199.173.100.16:5060) Running State Change
> CS_HANGUP
> 2009-10-22 17:23:31.902676 [DEBUG] switch_core_state_machine.c:442 handler
> already called, skipping state handler.
> 2009-10-22 17:23:31.902676 [DEBUG] switch_core_state_machine.c:325
> (sofia/external/+14158867717 at 199.173.100.16:5060) State Change CS_HANGUP
> -> CS_REPORTING
> 2009-10-22 17:23:31.902676 [DEBUG] switch_core_session.c:932 Send signal
> sofia/external/+14158867717 at 199.173.100.16:5060 [BREAK]
> 2009-10-22 17:23:31.902676 [DEBUG] switch_core_state_machine.c:306
> (sofia/external/+14158867717 at 199.173.100.16:5060) Running State Change
> CS_REPORTING
> 2009-10-22 17:23:31.903742 [DEBUG] switch_core_state_machine.c:555
> (sofia/external/+14158867717 at 199.173.100.16:5060) State REPORTING
> 2009-10-22 17:23:31.903742 [DEBUG] switch_core_state_machine.c:53
> sofia/external/+14158867717 at 199.173.100.16:5060 Standard REPORTING, cause:
> EXCHANGE_ROUTING_ERROR
> 2009-10-22 17:23:31.903742 [DEBUG] switch_core_state_machine.c:555
> (sofia/external/+14158867717 at 199.173.100.16:5060) State REPORTING going to
> sleep
> 2009-10-22 17:23:31.903742 [DEBUG] switch_core_state_machine.c:319
> (sofia/external/+14158867717 at 199.173.100.16:5060) State Change
> CS_REPORTING -> CS_DESTROY
> 2009-10-22 17:23:31.903742 [DEBUG] switch_core_session.c:932 Send signal
> sofia/external/+14158867717 at 199.173.100.16:5060 [BREAK]
> 2009-10-22 17:23:31.903742 [DEBUG] switch_core_session.c:1069 Session 4
> (sofia/external/+14158867717 at 199.173.100.16:5060) Locked, Waiting on
> external entities
> 2009-10-22 17:23:31.903742 [NOTICE] switch_core_session.c:1087 Session 4
> (sofia/external/+14158867717 at 199.173.100.16:5060) Ended
> 2009-10-22 17:23:31.903742 [NOTICE] switch_core_session.c:1089 Close
> Channel sofia/external/+14158867717 at 199.173.100.16:5060 [CS_DESTROY]
> 2009-10-22 17:23:31.903742 [DEBUG] switch_core_state_machine.c:401
> (sofia/external/+14158867717 at 199.173.100.16:5060) Running State Change
> CS_DESTROY
> 2009-10-22 17:23:31.904799 [DEBUG] switch_core_state_machine.c:412
> (sofia/external/+14158867717 at 199.173.100.16:5060) State DESTROY
> 2009-10-22 17:23:31.904799 [DEBUG] mod_sofia.c:261 sofia/external/+
> 14158867717 at 199.173.100.16:5060 SOFIA DESTROY
> 2009-10-22 17:23:31.904799 [DEBUG] switch_core_state_machine.c:60
> sofia/external/+14158867717 at 199.173.100.16:5060 Standard DESTROY
> 2009-10-22 17:23:31.904799 [DEBUG] switch_core_state_machine.c:412
> (sofia/external/+14158867717 at 199.173.100.16:5060) State DESTROY going to
> sleep
>
>
>
> On Tue, Oct 20, 2009 at 1:44 AM, Michael Collins <msc at freeswitch.org>wrote:
>
>>
>>
>> On Sun, Oct 18, 2009 at 9:48 PM, Matthew Fong <mattdfong at gmail.com>wrote:
>>
>>> The debug level logs to the console, right? The pastebin, had log level
>>> debug, sofia trace on for external and default, and sofia loglevel all 9. Is
>>> there another log enable command I'm missing? It seems loglevel all 9
>>> outputs enter and exit functions, but at least to my novice eye, it's not
>>> too obvious why freeswitch is sending a BYE to my DID provider.
>>>
>>> Evidently the console loglevel debug did not take because there isn't a
>> single DEBUG level line of output. Please try again. Just remember that
>> debug level log messages will have A LOT of information so be patient while
>> sifting through it. Of course, feel free to pastebin the output and add a
>> link to it in this email thread.
>>
>> -MC
>>
>>
>> _______________________________________________
>> FreeSWITCH-users mailing list
>> FreeSWITCH-users at lists.freeswitch.org
>> http://lists.freeswitch.org/mailman/listinfo/freeswitch-users
>> UNSUBSCRIBE:http://lists.freeswitch.org/mailman/options/freeswitch-users
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--
Anthony Minessale II
FreeSWITCH http://www.freeswitch.org/
ClueCon http://www.cluecon.com/
Twitter: http://twitter.com/FreeSWITCH_wire
AIM: anthm
MSN:anthony_minessale at hotmail.com <MSN%3Aanthony_minessale at hotmail.com>
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FreeSWITCH Developer Conference
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