[Freeswitch-users] FIFO Orgination_caller_id

[Adam Ford]

I actually tried that, as a guess, based on the configuration output of fifo
list.  However I am running a tarball release of 1.0.4, which would explain
why it did not work for me.

 

I appreciate the feedback, and will make a note to implement this when I
update my installation.  Are the svn-trunk updates pretty solid? I have not
attempted an update yet, as it is a production system.

 

Thanks,

-Adam

 

 

From: freeswitch-users-bounces at lists.freeswitch.org
[mailto:freeswitch-users-bounces at lists.freeswitch.org] On Behalf Of Anthony
Minessale
Sent: Monday, November 23, 2009 5:13 PM
To: freeswitch-users at lists.freeswitch.org
Subject: Re: [Freeswitch-users] FIFO Orgination_caller_id

 

if you add {origination_caller_id_name=foo,origination_caller_id_number=123}
before the static entries for the on hook agent it will prevail over the
default one.

If you are using 1.0.4, this feature is only available in trunk or one of
the 1.0.5 pre releases.



On Mon, Nov 23, 2009 at 4:49 PM, Adam Ford <lists at redbonez.net> wrote:

Is there any way to set the origination_caller_id for a FIFO outbound call
to an on-hook agent?  I can't find anything in the wiki about a FIFO or
member variable to set this. It seems to be set to 'Queue' by default, and
appears to be hardcoded in the module source.  It would be nice to be able
to change per FIFO queue.  That way agents that handle multiple companies
can more easily see which queue is calling and answer accordingly.

 

It is not a big deal, since it does automatically set the
origination_caller_id_number to 'fifo+<fifo name>'.  However, depending on
the phone, the caller ID number is not always readily shown, and must be
looked for.

 

Thanks to anyone who has some insight on this,

-Adam 

   


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