[Freeswitch-users] Setting up Conference with Moderator

Ujjval Karihaloo ujjval at simplesignal.com
Wed Nov 18 21:34:02 PST 2009 

I have used the following setting in ivr.conf.xml to setup conferencing with moderator.

However, the issue I have is - the user enters 123456 and then say if it's a moderator they enter wrong Moderator PIN 3 times then it takes the user back to the main menu..."conference_menu" and asks for main conf pin (123456) once again.

I would like the caller to be disconnected if they get into the Moderator menu and enter wrong Moderator PIN 3 times.

    <menu name="conference_menu"
          greet-long="welcome_please_enter_conference_pin.wav"
          greet-short="check_and_try_again.wav"
          invalid-sound="passcode_invalid.wav"
          exit-sound="voicemail/vm-goodbye.wav"
          timeout="10000"
          inter-digit-timeout="5000"
          max-failures="3"
          max-timeouts="3"
          digit-len="7">
      <entry action="menu-sub" digits="123456" param="conference_123456_moderator_menu" /> <!-- conference moderator menu -->
    </menu>

    <menu name="conference_123456_moderator_menu"
          greet-long="conference_confirmed_enter_moderator_pin_or_1_to_join_as_participant.wav"
          greet-short="check_moderator_pin_or_1_to_join.wav"
          invalid-sound="invalid_moderator_pin.wav"
          exit-sound="voicemail/vm-goodbye.wav"
          timeout="10000"
          inter-digit-timeout="5000"
          max-failures="3"
          max-timeouts="3"
          digit-len="5">
      <entry action="menu-exec-app" digits="1234" param="conference 123456 at default+flags{moderator}" />
      <entry action="menu-exec-app" digits="1" param="conference 123456 at default+flags{}" />
     </menu>

  </menus>



Ujjval Karihaloo
VP Voice Engineering
IP Phone: +13032428610
E-Fax: +17202391690

SimpleSignal Inc.
88 Inverness Circle East
Suite K105
Englewood, CO  80112


-----Original Message-----
From: freeswitch-users-bounces at lists.freeswitch.org [mailto:freeswitch-users-bounces at lists.freeswitch.org] On Behalf Of Rob Forman
Sent: Thursday, November 05, 2009 7:52 AM
To: freeswitch-users at lists.freeswitch.org
Subject: Re: [Freeswitch-users] Setting up Conference with Moderator

Hi UK,

 From what I've done and read, the caller-controls (in  
conference.conf.xml) can be modified to almost anything you can think  
of, BUT, they are mapped 1-to-1 to a conference- ie you can't map a  
caller control just for those with the moderator flag.  So unless you  
want everyone able to mute/kick everyone then you can't do it.

The wiki seems to indicate this as well:

"Be aware that the caller-controls are applied across the entire  
conference. You cannot enter one member of the conference using caller- 
controls ABC and then enter a second member using caller-controls XYZ."

http://wiki.freeswitch.org/wiki/Mod_conference


I think this might be a limitation of mod_conference.  Perhaps one of  
the pros can chime in if I'm off-base or there's some nifty way to  
accomplish this.

Cheers,
Rob

On Nov 4, 2009, at 8:09 PM, Ujjval Karihaloo wrote:

> Any ideas on the below...has anyone implemented the below:
>
> Once I have the Moderator and Participants logged on, how do I  
> invoke the moderator previlidges, LIk esay muting everyone/someone  
> or kicking someone out of the Conf and the like?
>
>
>
> -----Original Message-----
> From: freeswitch-users-bounces at lists.freeswitch.org [mailto:freeswitch-users-bounces at lists.freeswitch.org 
> ] On Behalf Of Ujjval Karihaloo
> Sent: Monday, November 02, 2009 12:52 PM
> To: freeswitch-users at lists.freeswitch.org
> Subject: Re: [Freeswitch-users] Setting up Conference with Moderator
>
> Rob:
>
>   Once I have the Moderator and Participants logged on, how do I  
> invoke the moderator previlidges, LIk esay muting everyone/someone  
> or kicking someone out of the Conf and the like?
>
>
>
> -----Original Message-----
> From: freeswitch-users-bounces at lists.freeswitch.org [mailto:freeswitch-users-bounces at lists.freeswitch.org 
> ] On Behalf Of Rob Forman
> Sent: Friday, October 30, 2009 9:34 AM
> To: freeswitch-users at lists.freeswitch.org
> Subject: Re: [Freeswitch-users] Setting up Conference with Moderator
>
> Hm, strange.  I haven't seen that before.  Can you pastebin your logs
> at debug level?
>
> On Oct 30, 2009, at 9:43 AM, Ujjval Karihaloo wrote:
>
>> It's strange... a tcpdump tells me that there is no DTMF from my
>> provider when using IVR, but when I call into a TN that goes
>> directly into the Conference App, I see DTMF from the provider.
>>
>>
>>
>> -----Original Message-----
>> From: freeswitch-users-bounces at lists.freeswitch.org [mailto:freeswitch-users-bounces at lists.freeswitch.org
>> ] On Behalf Of Rob Forman
>> Sent: Friday, October 30, 2009 7:23 AM
>> To: freeswitch-users at lists.freeswitch.org
>> Subject: Re: [Freeswitch-users] Setting up Conference with Moderator
>>
>> I've never had any problem with that.  Is your logging at debug level
>> so you can see the RECV DTFM in the log/fs_cli?  Are you calling from
>> a SIP phone on the pbx, or via a PSTN provider?  Maybe your provider
>> isn't passing them through.
>>
>> Make sure your logging is turned up then try something simpler, like
>> calling the echo application, and see if DTFM comes through.
>>
>> Rob
>>
>> On Oct 29, 2009, at 11:34 PM, Ujjval Karihaloo wrote:
>>
>>> Rob:
>>>
>>> For some reason, I don't see the DTMF appear on the fs_CLI when
>>> using the below configuration....so it basically timesout.
>>>
>>> UK
>>>
>>>
>>>
>>> -----Original Message-----
>>> From: freeswitch-users-bounces at lists.freeswitch.org [mailto:freeswitch-users-bounces at lists.freeswitch.org
>>> ] On Behalf Of Ujjval Karihaloo
>>> Sent: Monday, October 26, 2009 9:21 AM
>>> To: freeswitch-users at lists.freeswitch.org
>>> Subject: Re: [Freeswitch-users] Setting up Conference with Moderator
>>>
>>> Thx a lot Rob, reading the wiki your way or using IVR seems  
>>> correct..
>>> ===============
>>> The wiki also says that the wait-mod might be  "used in conjunction
>>> with an IVR where the moderators are authenticated with an extra
>>> pass-
>>> code", which is what I did.  I guess that's why I didn't understand
>>> the point of the +pin.
>>> ======================
>>>
>>> I will try it out.
>>>
>>> Again thx a lot for your help. Will keep everyone posted.
>>>
>>> ________________________________________
>>> From: freeswitch-users-bounces at lists.freeswitch.org [freeswitch-users-bounces at lists.freeswitch.org
>>> ] On Behalf Of Rob Forman [rob4manhere at gmail.com]
>>> Sent: Friday, October 23, 2009 12:22 PM
>>> To: freeswitch-users at lists.freeswitch.org
>>> Subject: Re: [Freeswitch-users] Setting up Conference with Moderator
>>>
>>> I just re-tested with the pin in my dial plan:
>>>
>>> <action application="conference" data="conference 123456 at default
>>> +flags{}+1234" />
>>>
>>> And it doesn't challenge me for the pin.  I just drop right in.  I
>>> figured this is how it was intended, since the wiki says the pin is
>>> set initially and only challenged in later attempts [by future
>>> callers]:
>>>
>>> "The first time a conference name (confname) is used, it will be
>>> created on demand, and the pin will be set to what ever is specified
>>> at that time: the pin in the data string if specified, or if not,  
>>> the
>>> "pin" setting in the conference profile, and if that is also
>>> unspecified, then there is no pin protection. Any later attempt to
>>> join the conference must specify the same pin number, if one existed
>>> when it was created. "
>>>
>>>
>>> The wiki also says that the wait-mod might be  "used in conjunction
>>> with an IVR where the moderators are authenticated with an extra
>>> pass-
>>> code", which is what I did.  I guess that's why I didn't understand
>>> the point of the +pin.
>>>
>>> I'm sure there's a scenario where its used and useful, the wiki just
>>> doesn't explain it.
>>>
>>> Rob
>>>
>>> On Oct 23, 2009, at 12:43 PM, Brian West wrote:
>>>
>>>> Well first off you're not defining a pine here...
>>>>
>>>> confname at profilename+flags{mute|deaf|waste|moderator}+[conference
>>>> pin
>>>> number]
>>>>
>>>> That might be why its not asking for a pin.
>>>>
>>>> /b
>>>>
>>>> On Oct 23, 2009, at 12:30 PM, Rob Forman wrote:
>>>>
>>>>>   <entry action="menu-exec-app" digits="1" param="conference
>>>>> 123456 at default+flags{}" />
>>>>
>>>>
>>>> _______________________________________________
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