[Freeswitch-users] Inboud Call Queue

Saeed Ahmed saeedahmad1981 at gmail.com
Tue May 5 09:55:17 PDT 2009


Hi All,

In an inbound call center scenario is it possible that customers calls in
and calls are distributed between online (who are registered on FS and in
idle state) agents. I saw some on going discussion on list where it looks
that currently it's not possible but I am newbie so maybe I didn't
understand it well. If it's possible then please give me a start point that
how can I implement it.



Many Thanks

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