[Freeswitch-users] any way ring fifo members one by one?

[seven]

Actually, for the "call back" agents, because the fifo use originate  
to start a new session, the new session won't hang up unless one agent  
answered or timeout. Agents will hear nothing and  
wait(member_wait=wait) on the queue or hanup(nowait) if caller hang up  
before an agent answer the phone. '

And I also found out the the member timeout doesn't work but  
call_timeout works in a dial string. Is it a bug I should reported to  
jira?

     <fifo name="sales_fifo@$${domain}" importance="0">
       <member timeout="10" simo="1"  
lag="5">{call_timeout=6,fifo_member_wait=nowait}user/1009@$${domain}</ 
member>
     </fifo>

And even the timeout works, it's not ideal. It's better to bridge to  
an agent other than originate I think. Keep looking.

On Apr 29, 2009, at 4:27 PM, François Delawarde wrote:

> Hi,
>
> It should be easy to modify mod_fifo to include this functionality.
>
> Correct me if I'm wrong:
> For "call back" agents at least, when X calls are in the the queue,  
> Freeswitch tries to search for up to X agents in database. This  
> algorithm is much more optimized than Asterisk, as Asterisk will  
> take calls one by one and try to connect them to an agent, it should  
> then stay as it is.
>
> The simplest idea to control the call distribution algorithm would  
> be to modify the database query in the "find_consumers" function  
> (right now, the algorithm is: "order by outbound_call_count"). A  
> variable could control the "order by" of this query, and the problem  
> would be solved at least for "call back" agents. I guess sqlite3  
> should allow very complex queries, but I don't know if there could  
> be performance issues.
>
> Do you think it is a possible -trivial- solution?
>
> François.
>
> On Wed, 2009-04-29 at 08:46 +0200, Antonio Gallo wrote:
>>
>> seven ha scritto:
>> > oh, thank you Antonio. I think it would be better to collect more
>> > ideas before open a bounty. And I more interested in  
>> playing(including
>> > patching the code) with that than use the function.
>> >
>> I was working on other stuff yesterday and just looked at the wiki:
>> - it seems there is already a bounty for something like that;
>> - there is a wiki page about how to implement it with Javascript, ofc
>> you need to tailor it to your own needs;
>>
>> AgX
>>
>>
>>
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