[Freeswitch-users] Fifo feature request -- no caller disconnect after agent hangup

[Matthew Fong]

Hi Anthony,
I installed the patch, but I don't think it accomplishes what I want.

I want the opposite, I want the fifo caller to continue along with the
dialplan after the agent (consumer) is finished with servicing the call.
This might be useful in situations where there could be an IVR recording
customer satisfaction results of the agent servicing the call. As is, FS
ends the caller's channel after finishing up in the fifo (ie, agent
(consumer) disconnects or hangsup)--there should be life after s/he has been
serviced by an agent (preferably continuing on in the dialplan).

If I'm confused and missing something obvious, please correct me... Thanks

--matt



2009/3/19 Anthony Minessale <anthony.minessale at gmail.com>

> This is the patch
>
> http://jira.freeswitch.org/browse/MODAPP-237
>
> it's not added yet.
>
>
> 2009/3/18 Matthew Fong <mattdfong at gmail.com>
>
> I upgraded to
>> FreeSWITCH Version 1.0.trunk (12654M)
>>
>> but caller is still being hungup (and not continuing on with dialplan)
>> after agent disconnect with hangup_after_bridge=false
>>
>> Is there a separate patch I need to apply? Thanks.
>>
>> --matt
>>
>>
>> On Wed, Mar 18, 2009 at 11:39 AM, Matthew Fong <mattdfong at gmail.com>wrote:
>>
>>> Hi Anthony, thanks for the reply.
>>> I've searched thru jira, and didn't find anything when searching for fifo
>>> that was recently updated or related, except
>>>
>>> http://jira.freeswitch.org/browse/MODAPP-189
>>>
>>> and I'm not sure if this does what I need. Was this what you were
>>> referring to? Thanks.
>>>
>>> --matt
>>>
>>> 2009/3/17 Anthony Minessale <anthony.minessale at gmail.com>
>>>
>>> there is a patch in jira that will implement this feature about to be
>>>> added
>>>>
>>>>
>>>> 2009/3/17 Matthew Fong <mattdfong at gmail.com>
>>>>
>>>>> I apologize if this is a double post to -dev. I'm not sure why I don't
>>>>> see my message appearing, so I'm going to try again in the -user list (first
>>>>> timer posting here ;).
>>>>>
>>>>> I have a situation where it would be useful for a caller not to be
>>>>> hungup, after finishing the "fifo in" execution (when the agent disconnects
>>>>> the call or the agent hangs-up). The caller is automatically hungup, in this
>>>>> situation. It would be preferable if the caller channel went further along
>>>>> the dial plan.  I thought I might get lucky implementing this setting with
>>>>> hangup_after_bridge to false, but fifo does not utilize this variable.
>>>>> I tried looking thru the mod_fifo.c source, but my c skills are
>>>>> minimal. I also tried executing fifo in a lua app and
>>>>> setting setAutoHangup(false), but that also did not work. Any chance this
>>>>> could be done as a feature enhancement? Thanks.
>>>>>
>>>>> --matt
>>>>>
>>>>>
>>>>>
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>>>>>
>>>>>
>>>>
>>>>
>>>> --
>>>> Anthony Minessale II
>>>>
>>>> FreeSWITCH http://www.freeswitch.org/
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>>>>
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>>>
>>
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>
>
> --
> Anthony Minessale II
>
> FreeSWITCH http://www.freeswitch.org/
> ClueCon http://www.cluecon.com/
>
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>
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