[Freeswitch-users] Problem dialing out via E1

[Michael Collins]

> My first post to the list. I’m a bit of a newb to FreeSwitch (and linux) so
> apologies if some of my terminology isn’t quite correct.

Welcome to FS! Just out of curiosity, have you ever used Asterisk or YATE?

>
>
>
> Recently had a 9 channel ISDN30 (euro – q931) installed by BT (UK). We’ve
> hooked it up to our FreeSwitch setup with a Sangoma A101 card. Light on the
> card is green and wanrouter is installed and up in TDM_API mode, with the
> connection status showing as connected.  Configured Openzap for 9 b and 1 d
> channel as described in Freeswitch Wiki. Then created a diaplan to fire off
> any calls preceded by 9 to the next available openzap channel.

Looks good so far...

> The problem I have is when I initiate an external call (using 9xxxxxxx) from
> an extension I can see Freeswitch allocating the call to the next available
> channel but then the just sits there and times out after 1 minute. With the
> cause stated as ORIGINATOR_CANCEL (guessing this is the time out)

okay, some debugging info will be useful. Please read this wiki page first:
http://wiki.freeswitch.org/wiki/Reporting_Bugs

It has lots of useful information for how to gather log information,
how to use the pastebin, etc.

Specifically for this issue you'll need to use the pastebin because
there will be so much information. Here are some pointers:

To see what's happening with openzap you'll need to use the "oz list"
and "oz dump 1" at the command line (CLI). You'll also need to turn on
debugging so that PRI messages show up. You'll need to capture the
output on the CLI and put it into the pastebin.
(http://pastebin.freeswitch.org).

Welcome to the wonderful world of telephony debugging!
-MC

P.S. - We have a few IRC channels where you can join to get more
real-time support:
#freeswitch and #openzap on irc.freenode.net. (More details are in the
wiki page I mentioned above.)