[Freeswitch-users] Please end the torment
Michael Jerris
mike at jerris.com
Thu Mar 5 09:31:14 PST 2009
On Mar 5, 2009, at 12:03 PM, Ben Holtsclaw wrote:
> I agree with Harry. I do not like the mailing list. Those that do
> like the mailing list always advocate Nabble. For those that
> advocate that solution, do you even realize that you can't post on
> Nabble unless you are subscribed to the mailing list?
Fair points, the plan to address this is that we are moving to a new
back-end to our hosting infrastructure that has unified logins. Once
this is in place we can make it so you are a "member" of the mailing
list as soon as you have an id, although set to not receive mail, then
we'll have a subscriptions options page where you can just check the
lists you want sent to you via email, and the nabble forums can be
embedded in our page directly. It is not perfect but much closer to
something usable. I understand that some are more comfortable than
others with different modes of communication. We are trying to find a
balance between being able to serve the community with the best way to
communicate for them, and us being able to actually monitor and
maintain it. A forum is pretty useless if no one responds or monitors
it and already we are flooded by the amount on the mailing list,
having to answer the same question the same day in both because
someone prefers one to the other and having to spend time checking
both is not a good use of time. Do you think that if we better
integrate the nabble forums into our site and list subscriptions that
it would be a usable system?
Mike
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