[Freeswitch-users] Intercom error with SNOM

[Andrew Thompson]

On Tue, Jul 14, 2009 at 08:53:07AM -0700, Lars Zeb wrote:
> I am getting an error when I try to make an intercom call from a softphone
> to a SNOM 320. I get a "401 Unauthorized" in the siptrace and a "No Matching
> gateway found" in the log. I can successfully make an intercom call between
> my softphone and a Polycom 501, so it must be something with the SNOM.
> 
>  
> 
> bkw suggested that the problem was in the challenge/response between
> FreeSWITCH and SNOM. In the SNOM's Setup/Advanced/Behavior page I have set
> "Challenge/Response" off,  "Enable intercom" on and "Type of Intercom
> Answering" to "Handsfree". The error is still "401 Unauthorized".
> 
>  
> 
> What more do I need to do?
> 
>

Try disabling the intercom option and setting the 'answer after policy'
to 'only in idle'. I think there's a bug in the snom firmware, see also:

http://forum.snom.com/index.php?showtopic=1790&st=0&gopid=3688&#entry3688 

Andrew