[Freeswitch-users] mod_fifo: Selection of consumers in a certain order.

[Seven Du]

On Jul 7, 2009, at 11:25 PM, Luis F Urrea wrote:
> Hi all,
>
> We are in the need of a certain application using mod fifo.  
> Basically we are doing the following as described in the wiki:
> <fifo name="sales_fifo@$${domain}" importance="0">
>
>       <member timeout="15" simo="1"  
> lag="5">{call_timeout=30,fifo_member_wait=nowait}user/1009@$$ 
> {domain}</member>
>       <member timeout="15" simo="1"  
> lag="5">{call_timeout=30,fifo_member_wait=nowait}user/1008@$$ 
> {domain}</member>
>
> </fifo>
>
> <extension name="sales_fifo">
>   <condition field="destination_number" expression="^sales_fifo$">
>        <action application="answer"/>
>
>      	<action application="set" data="fifo_orbit_exten=1010:45"/>
> 	<action application="set" data="fifo_orbit_dialplan=XML"/>
> 	<action application="set" data="fifo_orbit_context=default"/>
>
> 	<action application="set" data="fifo_caller_exit_key=2"/>
> 	<action application="set" data="fifo_caller_exit_to_orbit=true"/>
> 	<action application="fifo" data="sales_fifo@$${domain} in undef $$ 
> {base_dir}/sounds/music/8000/wooohooo.wav"/>
>
>   </condition>
> </extension>
>
> Things work fine, but we have noticed that the consumers are  
> selected in kind of a load balancing basis, so that if member 1009
> answered the last call then the next call goes to 1008 even if 1009  
> is available.
>
>
> We would like to know if there is a way to select the next consumer  
> available in a different fashion such as in strict order setting a  
> preference
> for each member.
No. Maybe you'd like to patch it or add a wishlist to jira or add a  
bounty.

But, depending on how many agents you have, a '|' separated dialstring  
might do the trick:

> <member timeout="15" simo="3"  
> lag="5">{leg_timeout=30,fifo_member_wait=nowait}user/1009|user/1008| 
> user/1007...</member>

>
>
> Say
> member 1 preference=1
> member 2 preference=2
>
>
> so that only if member 1 is on the phone the call rolls to member 2.
>
> Hope it makes sense.
>
> All input on how to achieve this is appreciated.
>
> Regards,
>
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