[Freeswitch-users] polycom one-way audio problem

Anthony Minessale anthony.minessale at gmail.com
Wed Jan 7 12:54:40 PST 2009


could you use a pcap util like tcpdump or wireshark to capture the traffic
so we can see the rtp too that may help to figure it out.

On Wed, Jan 7, 2009 at 1:44 PM, Matthew Kaufman <matthew at matthew.at> wrote:

> Matthew Kaufman wrote:
> > Brian West wrote:
> >
> >> Please update the phone to 3.1.1.0137
> >>
> >>
> http://downloads.polycom.com/voice/voip/sp_ss_sip/spip_ssip_3_1_1_release_sig.zip
> >>
> >> We can't support anything but the latest firmware... the same applies
> >> to most phones since we routinely report, fix and work around issues.
> >> 2.1.2 is very old.
> >>
> >> /b
> >>
> >>
> > I'll do that. I wanted to change as few things at a time as possible, so
> > I'll make that the next test and let you know.
> >
> >
> I have upgraded to the latest boot roms and SIP firmware, 3.1.1.0137. I
> get the same one-way audio between the polycom and x-lite, and now on a
> polycom-polycom call I get no audio in *either* direction. (Not much of
> an improvement, but different)
>
> Trace of the call using the newest firmware is at
> http://pastebin.freeswitch.org/6695
>
> Matthew Kaufman
>
>
>
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-- 
Anthony Minessale II

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