[Freeswitch-users] fifo problem

[Anthony Minessale]

you could use the intercept app to unpark the caller without using fifo out,
then it would only work if the caller existed.


On Tue, Feb 3, 2009 at 7:51 AM, Tamas Cseke <cstomi.levlist at gmail.com>wrote:

> Hello,
>
> We have a problem with mod_fifo.
>
> we monitor fifo push event on event socket,
> call consumer with originate & fifo out nowait
> Similar like fifo_outbound works, but we have an external strategy for
> consumer selection (eg.: skill-based routing)
>
> The problem is when a caller stops waiting in fifo, the originated calls
> kepp ringing the consumer, and when the consumer answer the call,
> he or she may grab somebody else from the fifo, which is a problem
> because the callers are identified and some data (eg name, phonenumber
> is shown for the consumer).
> so it can happen these data will be wrong.
>
> We tried to resolve this issue by a call tracking in the external script
> using event socket.
> we pushes a variable into the CHANNEL_ORIGINATE event calling the
> consumer containing the caller uuid.
> and if the caller aborts the fifo, we hangup the consumer call with
> (uuid_kill)
> But it's not prefect becasue it can happen that the consumer pop another
> caller from the fifo.
> and we hangup this call, so as a side-effect we loosing another caller.
>
> Could anybody advise a solution for this please?
> we thinking about to have a fifo_caller_uuid variable, that we set
> before calling fifo with the out method.
> and if this uuid is in the top of the fifo then pop it else don't pop
> anybody.
> it seems to be a hack anyway....
>
> Thanks in advance,
> Tamas
>
>
>
>
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-- 
Anthony Minessale II

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