[Freeswitch-users] VoiceMail transcription

João Mesquita jmesquita at gmail.com
Tue Aug 11 09:30:59 PDT 2009


I am sorry for the ignorance on the matter, but how does google voice does?
Do they also have humans?

jmesquita

On Tue, Aug 11, 2009 at 11:17 AM, Kirk Bateman <kirk.bateman at gmail.com>wrote:

> I'm still interested in getting pocketsphinx to attempt speech recognition
> on an audio file.
>
> To be honest, most of the problem is that at 8Khz (mobile phone call rate),
> speech detection is NOT very accurate, at 16Khz it IS significantly better.
>
> I'm planning to have a play with the speechtools module and
> mod_pocketsphinx etc to try and get an audio file parsed, spare time
> permitting.
>
> Will let the list know if I get anywhere.
>
> Regards
>
> Kirk Bateman
>
>
> 2009/8/11 David Knell <dave at 3c.co.uk>
>
> Hi Pete,
>>
>> I'm afraid that the answer's still the same: use a human.  Here's an
>> article describing the state of the art:
>> http://www.theregister.co.uk/2009/08/05/spinvox_demo_day/
>> - the links to previous stories at the bottom provide good background.
>>
>> --Dave
>>
>> > I apologize, I should have been more clear.  We will be using humans
>> > to scan the translated results.  But we are looking for a system to
>> > perform the "first pass" on the audio to hopefully help the human type
>> > less.
>> >
>> > Although the question has been raised if it's faster to have a human
>> > just transcribe the whole thing, or fix up what the computer spit out.
>> > If you have any insights on this, that would be great.
>> >
>> > -pete
>> >
>> >         -------- Original Message --------
>> >         Subject: Re: [Freeswitch-users] VoiceMail transcription
>> >         From: David Knell <dave at 3c.co.uk>
>> >         Date: Mon, August 10, 2009 11:51 am
>> >         To: freeswitch-users at lists.freeswitch.org
>> >
>> >         Good evening Pete,
>> >
>> >         The only way to do this is, I'm afraid, to use a human. We use
>> >         Amazon's
>> >         Mechanical Turk to good effect.
>> >
>> >         Cheers --
>> >
>> >         Dave
>> >
>> >         > Good morning all,
>> >         >
>> >         > I realize this is slightly off the FS topic, but I am
>> >         wondering if
>> >         > anyone out there has experience with software packages
>> >         designed for
>> >         > the transcription of voicemails to text. I've used
>> >         pocketsphinx with
>> >         > FS to handle IVR menus, but now have the task of figuring
>> >         out how to
>> >         > convert recorded phone conversations (voicemails mostly) to
>> >         text.
>> >         >
>> >         > This does not have to be a real-time process, I can store
>> >         the audio
>> >         > files and process them over time. This would need to be a
>> >         software
>> >         > (preferable open source) solution. ASPs like VoiceCloud
>> >         would not
>> >         > work for this application.
>> >         >
>> >         > Thanks for any help
>> >         > -pete
>> >         > _______________________________________________
>> >         > FreeSWITCH-users mailing list
>> >         > FreeSWITCH-users at lists.freeswitch.org
>> >         >
>> >         http://lists.freeswitch.org/mailman/listinfo/freeswitch-users
>> >         >
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>> >         --
>> >         David Knell, Director, 3C Limited
>> >         T: +44 20 3298 2000
>> >         E: dave at 3c.co.uk
>> >         W: http://www.3c.co.uk
>> >
>> >
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>> --
>> David Knell, Director, 3C Limited
>> T: +44 20 3298 2000
>> E: dave at 3c.co.uk
>> W: http://www.3c.co.uk
>>
>>
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