[Freeswitch-users] Softphone control

[Raffaele P. Guidi]

Maybe Artem is interested in CTI (computer telephony integration) -
click2dial, opening a url (or statrting a program) on incoming call...?

On Fri, Aug 7, 2009 at 17:00, Kevin Green <kevin at johnnyvoip.com> wrote:

> From what I am aware you can't use FreeSWITCH to control a softphone
> directly though you can make it do things that will have a similar end
> result. You could set eyeBeam to auto-answer calls if you want them to
> answer right away or orginiate a call that is auto-answered but not bridge
> the call until a user on the eyeBeam presses a digit or a socket control
> tells it to connect the two ends. You can also use FreeSWITCH to place the
> line on hold using event sockets, this will place it on hold in the server
> and not directly like placing it on hold in eyeBeam (i.e. the hold button in
> eyeBeam likely wont show it as being on hold).
>
> Beyond that if you want to directly control the clients you would need to
> look at getting an API access into the eyeBeam client.
>
> I hope this will help.
>
> Regards,
>    Kevin Green
>
>
>
> On Fri, Aug 7, 2009 at 7:02 AM, Artem Vasiliev <ryder86 at googlemail.com>wrote:
>
>> No, I don't want to make softphone from FreeSwitch
>>
>> I have FS and several users with eyeBeam softphones. I need to control
>> those eyeBeams
>>
>> >You can run FreeSWITCH as a softphone and control it.
>> >http://wiki.freeswitch.org/wiki/Freeswitch_softphone
>>
>> >2009/8/7 Artem Vasiliev <ryder86 at googlemail.com>
>>
>> >> Hi
>> >>
>> >> I have FreeSwitch and external application, which communicates to it
>> via
>> >> event socket - listens for events for certain number and gives some
>> >> commands.
>> >> Is it possible for this application to control client softphones, for
>> >> example, make them answer or hold, using the event socket or other
>> >> FreeSwitch capabilities?
>> >>
>>
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>
>
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