[Freeswitch-users] Re-2: FreeSwitch Complex IVR System

[David Knell]

Hi Guido,

The event socket interface will give you DTMF events for bridged calls -
just tried it and it works fine.  There's one mild snag, which is that
outbound sockets (which are easier for inbound call handling) will only
give you events relating to the specific call leg that's attached to
that socket - i.e. you can use an outbound socket app to bridge that leg
to an outbound call leg just fine, but you won't get events related to
that outbound call.

So what we do is use an outbound socket app for call control and
scripting, and have a separate inbound socket app which listens for call
state changes and DTMF on all call legs, and a database table which
glues the two together. 

Cheers --

Dave


> Hi Dave,
> 
> thanks for the answer. I am playing around with FS and Event Socket Library for .NET. I get pretty much to run with this, but the reason why I came from Asterisk to FS is that I cannot get DTMF in a bridged call. I thought that I get an Event as soon one dtmf digit is recognized. Unfortunately this isn't the case.
> 
> If I use the default config files and map the keys with bind_meta_app the dtmf tones are recognized and the function behind the bound app is executed. Is this maybe a bug.
> 
> I have read about mod_managed and that I should use it, but I haven't found anything about the usage of it.
> 
> Any suggestions would help....
> 
> thanks...Guido
> 
> -------- Original Message --------
> Subject: Re: [Freeswitch-users] FreeSwitch Complex IVR System (16-Apr-2009 17:35)
> From:    David Knell <dave at 3c.co.uk>
> To:      gk at exram.de
> 
> > Hi Guido,
> > 
> > My preferred way is to talk to FS through its event socket
> > interface.  This allows you fully to control FS, whilst giving
> > you the power to write the code in whatever language and on
> > whatever platform you choose.
> > 
> > The documentation starts here:
> > http://wiki.freeswitch.org/wiki/Mod_event_socket
> > 
> > Cheers --
> > 
> > Dave
> > 
> > > Hi @all
> > >  
> > > I have a question about a project I want to realize with FreeSwitch. I
> > > want to do a complex IVR System which takes a call, do many things in
> > > a MSSQL DB, send some Informations to one or many Middleware Servers
> > > via TCP/IP, call one or more mobile phones, the first is able to take
> > > the call, it can be that he must be able to hear a prompt before he is
> > > actually connected to the first caller, then the conversation must be
> > > recorded automatically and during the conversation it must be possible
> > > for the called party to redirect the call by dtmf. I know that this is
> > > all possible, but I want to know which way is the best to do all this?
> > > 
> > > 
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> 
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