[Freeswitch-users] SIP/2.0 500 Cannot Get IP Address for Media.

Sun Nov 23 13:49:29 PST 2008

I don't have a clue, but I've seen the same as you.

I did setup an fresh install of freeswitch.trunk (10473) on official IP, and
one user (also on official IP). And got the same error 500 Cannot Get IP
Addess for media .... vhen dialling trough external sip_profile to a
gateway.
I don't have any solution, but I'm also interested in what excactly this
error tells me ..

Best regards
Torstein

On Sun, Nov 23, 2008 at 3:24 PM, Peter P GMX <Prometheus001 at gmx.net> wrote:

> Nobody has an idea?
>
>
> Best regards
> Peter
>
> Peter P GMX schrieb:
> > I have set up a FS behind a NAT.
> > Calling internal numbers, VM etc. works from a different network
> > (Caller's phone is also natted).
> > However if I call an external Gateway the call is terminated as soon as
> > the remote party lifts the handset. And Freeswitch is delivering
> > "SIP/2.0 500 Cannot Get IP Address for Media" to the caller and then
> > sends a BYE.
> > I can see that RTP packets are coming in from the external gateway from
> > port 26726 and they are sent to the callers phone before hangup, but no
> > RTP packets are coming from the callers phone and are send to the
> > external gateway.
> > But as I mentionned, calling internal number from this phone works. Also
> > the gateway works from another FS installation.
> >
> > But what does this message mean in detail? Does he complain about the IP
> > adress of the caller or about the IP of the getaway, or does he complain
> > that he may not reach a certain port for  the media?
> >
> > Best regards
> > Peter
> >
> >
> > Here's the part of the FS log
> > ====================
> > 2008-11-21 20:49:27 [DEBUG] sofia.c:2318 sofia_handle_sip_i_state()
> > Channel sofia/external/06XX16XXXX3 at sip.qsc.de entering state
> [proceeding]
> > 2008-11-21 20:49:27 [DEBUG] switch_ivr_bridge.c:292
> > audio_bridge_thread() sofia/internal/1000 at my.domain.com receive message
> > [SWITCH_MESSAGE_INDICATE_RINGING]
> > 2008-11-21 20:49:27 [DEBUG] switch_core_session.c:489
> > switch_core_session_perform_receive_message() Send signal
> > sofia/internal/1000 at my.domain.com [BREAK]
> > 2008-11-21 20:49:30 [DEBUG] sofia.c:2318 sofia_handle_sip_i_state()
> > Channel sofia/external/06XX16XXXX3 at sip.qsc.de entering state [ready]
> > 2008-11-21 20:49:30 [DEBUG] switch_channel.c:1657
> > switch_channel_perform_mark_answered() Send signal
> > sofia/internal/1000 at my.domain.com [BREAK]
> > 2008-11-21 20:49:30 [NOTICE] sofia.c:2741 sofia_handle_sip_i_state()
> > Channel [sofia/external/06XX16XXXX3 at sip.qsc.de] has been answered
> > 2008-11-21 20:49:30 [DEBUG] switch_channel.c:1712
> > switch_channel_perform_answer() sofia/internal/1000 at my.domain.com
> > receive message [SWITCH_MESSAGE_INDICATE_ANSWER]
> > 2008-11-21 20:49:30 [DEBUG] mod_sofia.c:502 sofia_answer_channel() Local
> > SDP sofia/internal/1000 at my.domain.com:
> > v=0
> > o=FreeSWITCH 1227284490 1227284492 IN IP4 my.domain.com
> > s=FreeSWITCH
> > c=IN IP4 my.domain.com
> > t=0 0
> > m=audio 12476 RTP/AVP 8 101
> > a=rtpmap:8 pcma/8000
> > a=rtpmap:101 telephone-event/8000
> > a=fmtp:101 0-16
> > a=silenceSupp:off - - - -
> > a=ptime:20
> > a=sendrecv
> > 2008-11-21 20:49:30 [DEBUG] switch_core_session.c:489
> > switch_core_session_perform_receive_message() Send signal
> > sofia/internal/1000 at my.domain.com [BREAK]
> > 2008-11-21 20:49:30 [DEBUG] sofia.c:2318 sofia_handle_sip_i_state()
> > Channel sofia/internal/1000 at my.domain.com entering state [terminated]
> > 2008-11-21 20:49:30 [NOTICE] sofia.c:2857 sofia_handle_sip_i_state()
> > Hangup sofia/internal/1000 at my.domain.com [CS_EXECUTE]
> > [NORMAL_TEMPORARY_FAILURE]
> > 2008-11-21 20:49:30 [NOTICE] switch_ivr_bridge.c:303
> > audio_bridge_thread() Channel [sofia/internal/1000 at my.domain.com] has
> > been answered
> > 2008-11-21 20:49:30 [DEBUG] switch_channel.c:1441
> > switch_channel_perform_hangup() Send signal
> > sofia/internal/1000 at my.domain.com [KILL]
> > 2008-11-21 20:49:30 [DEBUG] switch_core_session.c:779
> > switch_core_session_signal_state_change() Send signal
> > sofia/internal/1000 at my.domain.com [BREAK]
> > 2008-11-21 20:49:30 [DEBUG] switch_ivr_bridge.c:361
> > audio_bridge_thread() sofia/internal/1000 at my.domain.com ending bridge by
> > request from read function
> > 2008-11-21 20:49:30 [DEBUG] switch_ivr_bridge.c:436
> > audio_bridge_thread() BRIDGE THREAD DONE [sofia/internal/
> 1000 at my.domain.com]
> > 2008-11-21 20:49:30 [DEBUG] switch_ivr_bridge.c:440
> > audio_bridge_thread() Send signal sofia/external/06XX16XXXX3 at sip.qsc.de
> > [BREAK]
> > 2008-11-21 20:49:30 [DEBUG] switch_ivr_bridge.c:913
> > switch_ivr_multi_threaded_bridge()
> > (sofia/external/06XX16XXXX3 at sip.qsc.de) State Change CS_EXCHANGE_MEDIA
> > -> CS_RESET
> > 2008-11-21 20:49:30 [DEBUG] switch_core_session.c:779
> > switch_core_session_signal_state_change() Send signal
> > sofia/external/06XX16XXXX3 at sip.qsc.de [BREAK]
> > 2008-11-21 20:49:30 [DEBUG] switch_core_state_machine.c:433
> > switch_core_session_run() (sofia/internal/1000 at my.domain.com) State
> > EXECUTE going to sleep
> > 2008-11-21 20:49:30 [DEBUG] switch_core_state_machine.c:375
> > switch_core_session_run() (sofia/internal/1000 at my.domain.com) Running
> > State Change CS_HANGUP
> > 2008-11-21 20:49:30 [DEBUG] switch_core_state_machine.c:403
> > switch_core_session_run() (sofia/internal/1000 at my.domain.com) State
> HANGUP
> > 2008-11-21 20:49:30 [DEBUG] mod_sofia.c:287 sofia_on_hangup() Channel
> > sofia/internal/1000 at my.domain.com hanging up, cause:
> > NORMAL_TEMPORARY_FAILURE
> > 2008-11-21 20:49:30 [DEBUG] switch_core_state_machine.c:46
> > switch_core_standard_on_hangup() sofia/internal/1000 at my.domain.com
> > Standard HANGUP, cause: NORMAL_TEMPORARY_FAILURE
> > 2008-11-21 20:49:30 [DEBUG] switch_core_state_machine.c:403
> > switch_core_session_run() (sofia/internal/1000 at my.domain.com) State
> > HANGUP going to sleep
> > 2008-11-21 20:49:30 [DEBUG] switch_core_session.c:911
> > switch_core_session_thread() Session 15
> > (sofia/internal/1000 at my.domain.com) Locked, Waiting on external entities
> > 2008-11-21 20:49:30 [DEBUG] switch_ivr_bridge.c:410
> > audio_bridge_thread() sofia/external/06XX16XXXX3 at sip.qsc.de receive
> > message [SWITCH_MESSAGE_INDICATE_UNBRIDGE]
> > 2008-11-21 20:49:30 [DEBUG] switch_core_session.c:489
> > switch_core_session_perform_receive_message() Send signal
> > sofia/external/06XX16XXXX3 at sip.qsc.de [BREAK]
> > 2008-11-21 20:49:30 [DEBUG] switch_ivr_bridge.c:436
> > audio_bridge_thread() BRIDGE THREAD DONE
> > [sofia/external/06XX16XXXX3 at sip.qsc.de]
> > 2008-11-21 20:49:30 [DEBUG] switch_ivr_bridge.c:440
> > audio_bridge_thread() Send signal sofia/internal/1000 at my.domain.com[BREAK]
> > 2008-11-21 20:49:30 [NOTICE] switch_ivr_bridge.c:472
> > audio_bridge_on_exchange_media() Hangup
> > sofia/external/06XX16XXXX3 at sip.qsc.de [CS_RESET] [NORMAL_CLEARING]
> > 2008-11-21 20:49:30 [DEBUG] switch_channel.c:1441
> > switch_channel_perform_hangup() Send signal
> > sofia/external/06XX16XXXX3 at sip.qsc.de [KILL]
> > 2008-11-21 20:49:30 [DEBUG] switch_core_session.c:779
> > switch_core_session_signal_state_change() Send signal
> > sofia/external/06XX16XXXX3 at sip.qsc.de [BREAK]
> > 2008-11-21 20:49:30 [NOTICE] switch_core_session.c:929
> > switch_core_session_thread() Session 15
> > (sofia/internal/1000 at my.domain.com) Ended
> > 2008-11-21 20:49:30 [NOTICE] switch_core_session.c:931
> > switch_core_session_thread() Close Channel
> > sofia/internal/1000 at my.domain.com [CS_HANGUP]
> > 2008-11-21 20:49:30 [DEBUG] switch_core_state_machine.c:436
> > switch_core_session_run() (sofia/external/06XX16XXXX3 at sip.qsc.de) State
> > EXCHANGE_MEDIA going to sleep
> > 2008-11-21 20:49:30 [DEBUG] switch_core_state_machine.c:375
> > switch_core_session_run() (sofia/external/06XX16XXXX3 at sip.qsc.de)
> > Running State Change CS_HANGUP
> > 2008-11-21 20:49:30 [DEBUG] switch_core_state_machine.c:403
> > switch_core_session_run() (sofia/external/06XX16XXXX3 at sip.qsc.de) State
> > HANGUP
> > 2008-11-21 20:49:30 [DEBUG] mod_sofia.c:253 sofia_on_hangup()
> > sofia/external/06XX16XXXX3 at sip.qsc.de Overriding SIP cause 480 with 500
> > from the other leg
> > 2008-11-21 20:49:30 [DEBUG] mod_sofia.c:287 sofia_on_hangup() Channel
> > sofia/external/06XX16XXXX3 at sip.qsc.de hanging up, cause: NORMAL_CLEARING
> > 2008-11-21 20:49:30 [DEBUG] mod_sofia.c:344 sofia_on_hangup() Sending
> > BYE to sofia/external/06XX16XXXX3 at sip.qsc.de
> > 2008-11-21 20:49:30 [DEBUG] switch_core_state_machine.c:46
> > switch_core_standard_on_hangup() sofia/external/06XX16XXXX3 at sip.qsc.de
> > Standard HANGUP, cause: NORMAL_CLEARING
> > 2008-11-21 20:49:30 [DEBUG] switch_core_state_machine.c:403
> > switch_core_session_run() (sofia/external/06XX16XXXX3 at sip.qsc.de) State
> > HANGUP going to sleep
> > 2008-11-21 20:49:30 [DEBUG] switch_core_session.c:911
> > switch_core_session_thread() Session 16
> > (sofia/external/06XX16XXXX3 at sip.qsc.de) Locked, Waiting on external
> entities
> > 2008-11-21 20:49:30 [NOTICE] switch_core_session.c:929
> > switch_core_session_thread() Session 16
> > (sofia/external/06XX16XXXX3 at sip.qsc.de) Ended
> > 2008-11-21 20:49:30 [NOTICE] switch_core_session.c:931
> > switch_core_session_thread() Close Channel
> > sofia/external/06XX16XXXX3 at sip.qsc.de [CS_HANGUP]
> >
> >
> >
> > Network-Scan on the FS machine:
> > ===========================================
> > U 213.148.136.2:5060 -> 10.101.0.201:5080
> > SIP/2.0 180 Ringing.
> > Via: SIP/2.0/UDP
> > 195.xxx.xxx.2xx:5080;branch=z9hG4bKZ0pFrtcctSS4m;rport=5080.
> > Call-ID: 1820daf3-325d-122c-e4a8-001d096ac1c9.
> > From: "Extension
> > 1000"<sip:07141xxxxxx at sip.qsc.de <sip%3A07141xxxxxx at sip.qsc.de>
> ;transport=udp>;tag=pevpy0DUNSQpS.
> > To: <sip:06XX16XXXX3 at sip.qsc.de <sip%3A06XX16XXXX3 at sip.qsc.de>
> >;tag=207dc7d8.
> > CSeq: 107513988 INVITE.
> > Allow:
> >
> INVITE,ACK,OPTIONS,BYE,CANCEL,REGISTER,INFO,PRACK,SUBSCRIBE,NOTIFY,UPDATE,MESSAGE,REFER.
> > Contact: <sip:213.148.136.2:5060;user=phone>.
> > Content-Length: 0.
> > .
> >
> > #
> > U 213.148.136.2:5060 -> 10.101.0.201:5080
> > SIP/2.0 200 OK.
> > Via: SIP/2.0/UDP
> > 195.xxx.xxx.2xx:5080;branch=z9hG4bKZ0pFrtcctSS4m;rport=5080.
> > Call-ID: 1820daf3-325d-122c-e4a8-001d096ac1c9.
> > From: "Extension
> > 1000"<sip:07141xxxxxx at sip.qsc.de <sip%3A07141xxxxxx at sip.qsc.de>
> ;transport=udp>;tag=pevpy0DUNSQpS.
> > To: <sip:06XX16XXXX3 at sip.qsc.de <sip%3A06XX16XXXX3 at sip.qsc.de>
> >;tag=207dc7d8.
> > CSeq: 107513988 INVITE.
> > Allow:
> >
> INVITE,ACK,OPTIONS,BYE,CANCEL,REGISTER,INFO,PRACK,SUBSCRIBE,NOTIFY,UPDATE,MESSAGE,REFER.
> > Supported: 100rel,replaces,timer,precondition,histinfo.
> > Contact: <sip:213.148.136.2:5060;user=phone>.
> > Content-Length: 221.
> > Content-Type: application/sdp.
> > .
> > v=0.
> > o=HuaweiSoftX3000 10118984 10118985 IN IP4 213.148.136.2.
> > s=Sip Call.
> > c=IN IP4 213.148.136.2.
> > t=0 0.
> > m=audio 26726 RTP/AVP 8 101.
> > a=rtpmap:8 PCMA/8000.
> > a=rtpmap:101 telephone-event/8000.
> > a=ptime:20.
> > a=fmtp:101 0-15.
> >
> > #
> > U 10.101.0.201:5080 -> 213.148.136.2:5060
> > ACK sip:213.148.136.2:5060;user=phone SIP/2.0.
> > Via: SIP/2.0/UDP 195.xxx.xxx.2xx:5080;rport;branch=z9hG4bK09F8SNXFQ2FQg.
> > Max-Forwards: 70.
> > From: "Extension 1000"
> > <sip:07141xxxxxx at sip.qsc.de <sip%3A07141xxxxxx at sip.qsc.de>
> ;transport=udp>;tag=pevpy0DUNSQpS.
> > To: <sip:06XX16XXXX3 at sip.qsc.de <sip%3A06XX16XXXX3 at sip.qsc.de>
> >;tag=207dc7d8.
> > Call-ID: 1820daf3-325d-122c-e4a8-001d096ac1c9.
> > CSeq: 107513988 ACK.
> > Contact: <sip:07141xxxxxx at 195.xxx.xxx.2xx:5080;transport=udp>.
> > Proxy-Authorization: Digest username="07141xxxxxx", realm="qsc.de",
> > nonce="492693bf3670f4927f1ad7f6310fb22b65e10c17",
> > cnonce="GCLZVTJdEiyo5AAdCWrByQ", algorithm=MD5,
> > uri="sip:06XX16XXXX3 at sip.qsc.de <sip%3A06XX16XXXX3 at sip.qsc.de>",
> > response="79c35e38c30eb7c25a92f9b90526abd5", qop=auth, nc=00000001.
> > Content-Length: 0.
> > .
> >
> > #
> > U 10.101.0.201:5060 -> 217.XX.XX.189:2048
> > *SIP/2.0 500 Cannot Get IP Address for Media.*
> > Via: SIP/2.0/UDP
> 217.XX.XX.189:2048;branch=z9hG4bK-kgkuy3yyoq8a;rport=2048.
> > From: "1000" <sip:1000 at my.domain.com <sip%3A1000 at my.domain.com>
> >;tag=44eejmbuny.
> > To: <sip:06XX16XXXX3 at my.domain.com <sip%3A06XX16XXXX3 at my.domain.com>
> ;user=phone>;tag=56v0XXNSBSHNc.
> > Call-ID: 3c2718517d92-pifrb7rpiz4f.
> > CSeq: 2 INVITE.
> > Contact: <sip:mod_sofia at my.domain.com:5060;transport=udp>.
> > User-Agent: FreeSWITCH-mod_sofia/1.0.trunk-10438.
> > Allow: INVITE, ACK, BYE, CANCEL, OPTIONS, PRACK, MESSAGE, SUBSCRIBE,
> > NOTIFY, REFER, UPDATE, REGISTER, INFO.
> > Supported: timer, precondition, path, replaces.
> > Allow-Events: talk.
> > Content-Length: 0.
> >
> >
> > _______________________________________________
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> >
> >
>
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