[Freeswitch-users] FACILITY_NOT_SUBSCRIBED

[peder at networkoblivion.com]

Send a full debug from the FS console when a call is placed.  That 
should give more of a clue as to where the issue is.

Peter P GMX wrote:
> I receive a FACILITY_NOT_SUBSCRIBED message when I call from 1000 to 1001.
> 
> I've  read in the wiki:
> 50     FACILITY_NOT_SUBSCRIBED     requested facility not subscribed
> [Q.850     This cause indicates that the user has requested a
> supplementary service, which is available, but the user is not
> authorized to use.
> 
> I am wondering which supplementary service this could be. The invite
> message is as follows:
> ======================
> U xxx.xx.xx.186:2054 -> xxx.xx.xxx.xx:5060
> INVITE sip:1001 at xxx.xx.xxx.xx;user=phone SIP/2.0.
> Via: SIP/2.0/UDP xxx.xx.xx.186:2054;branch=z9hG4bK-7qnms1c9aoqt;rport.
> From: "Company1000" <sip:1000 at xxx.xx.xxx.xx>;tag=pslbxvhxjo.
> To: <sip:1001 at xxx.xx.xxx.xx;user=phone>.
> Call-ID: 3c267cac8c1f-smz6hpvv1e5h.
> CSeq: 2 INVITE.
> Max-Forwards: 70.
> Contact: <sip:1000 at xxx.xx.xx.186:2054;line=rt3bxln1>;flow-id=1.
> P-Key-Flags: keys="3".
> User-Agent: snom320/7.1.33.
> Accept: application/sdp.
> Allow: INVITE, ACK, CANCEL, BYE, REFER, OPTIONS, NOTIFY, SUBSCRIBE,
> PRACK, MESSAGE, INFO.
> Allow-Events: talk, hold, refer, call-info.
> Supported: timer, 100rel, replaces, from-change.
> Session-Expires: 3600;refresher=uas.
> Min-SE: 90.
> Proxy-Authorization: Digest
> username="1000",realm="xxx.xx.xxx.xx",nonce="201af2a0-af3f-11dd-af96-ebbe56552456",uri="sip:1001 at xxx.xx.xxx.xx;user=phone",qop=auth,nc=00000001,cnonce="0f67abbc",response="d984661b55085f64e3e6f93a09762eca",algorithm=MD5.
> Content-Type: application/sdp.
> Content-Length: 370.
> .
> v=0.
> o=root 1618416056 1618416056 IN IP4 xxx.xx.xx.186.
> s=call.
> c=IN IP4 xxx.xx.xx.186.
> t=0 0.
> m=audio 12472 RTP/AVP 8 0 9 2 3 18 4 101.
> a=rtpmap:8 pcma/8000.
> a=rtpmap:0 pcmu/8000.
> a=rtpmap:9 g722/8000.
> a=rtpmap:2 g726-32/8000.
> a=rtpmap:3 gsm/8000.
> a=rtpmap:18 g729/8000.
> a=rtpmap:4 g723/8000.
> a=rtpmap:101 telephone-event/8000.
> a=fmtp:101 0-16.
> a=ptime:20.
> a=sendrecv.
> ======================
> So there is nothing special in the SDP.
> 
> Both Snom 320 phones register on the right domain (here:IP). They both
> can call their mailbox etc. They are behind a NAT on different public
> IPs. However calling each other doesn't work.
> 
> Sofia status profile internal
> API CALL [sofia(status profile internal)] output:
> =================================================================================================
> Name                    internal
> Domain Name             N/A
> DBName                  sofia_reg_internal
> Pres Hosts
> Dialplan                XML
> Context                 public
> Challenge Realm         auto_from
> RTP-IP                  xxx.xx.xxx.xx
> SIP-IP                  xxx.xx.xxx.xx
> URL                     sip:mod_sofia at xxx.xx.xxx.xx:5060
> BIND-URL                sip:mod_sofia at xxx.xx.xxx.xx:5060
> HOLD-MUSIC              local_stream://moh
> CODECS                  G722,PCMU,PCMA,GSM
> TEL-EVENT               101
> DTMF-MODE               rfc2833
> CNG                     13
> SESSION-TO              0
> MAX-DIALOG              0
> NOMEDIA                 false
> LATE-NEG                false
> PROXY-MEDIA             false
> AGGRESSIVENAT           false
> STUN_ENABLED            true
> STUN_AUTO_DISABLE       false
> 
> Registrations:
> =================================================================================================
> Call-ID:        3c2679b578bd-8brbg608itvr
> User:           1000 at xxx.xx.xxx.xx
> Contact:        "Company1000" <sip:1000 at xxx.xx.xx.186:2054;line=145ehzt5>
> Agent:          snom320/7.1.33
> Status:         Registered(UDP)(unknown) EXP(2008-11-10 16:45:40)
> Host:           freeswitch
> 
> Call-ID:        3c2677883993-68zb6go2xoip
> User:           1001 at xxx.xx.xxx.xx
> Contact:        "Company1001" <sip:1001 at xxx.xx.xx.189:2054;line=hcg076gv>
> Agent:          snom320/7.1.33
> Status:         Registered(UDP)(unknown) EXP(2008-11-10 16:45:41)
> Host:           freeswitch
> 
> =================================================================================================
> 
> What can I do?
> 
> Best regards
> Peter
> 
> 
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