[Freeswitch-users] IVR: dynamic call transfer/bridge

Birgit Arkesteijn birgit at westhawk.co.uk
Thu Jul 10 03:49:16 PDT 2008


Hi,

I'm looking at the various ways to implement IVR in FreeSWITCH.
My dialplan is generated dynamically, using xml_curl.

What I'd like to achieve is:
- user rings a number
- FreeSWITCH detects the outing number and asks
   "You've reached XXXX in YYYY. If you want to continue press 1.
   Alternatively this call will terminate."

When the user presses '1', the call has to be transferred to a dynamic 
number.

Can I (and if so, how do I) pass the (dynamic) extension (actually 
bridge to gateway) from my dialplan to the IVR?
ivr.conf.xml seems easy to use. Can I use dialplan variables in 
ivr.conf.xml, or do I need to use lua or js?

I know I can use
<action application="set" data="to_be_transferred=XXX"/>

Would I be able to use this new variable in ivr.conf.xml or any of the 
other IVR tools?

Thanks, Birgit

-- 
-- Birgit Arkesteijn, birgit at westhawk.co.uk,
-- Westhawk Ltd, Albion Wharf, 19 Albion Street, Manchester M1 5LN, UK
-- Company no: 1769350
-- Registered Office:
-- 15 London Road, Stockton Heath, Warrington WA4 6SJ. UK.
-- tel.: +44 (0)161 237 0660
-- <URL: http://www.westhawk.co.uk>




More information about the FreeSWITCH-users mailing list