[Freeswitch-users] Transfer CDRs

[Faraz R. Khan]

Grey,
Are you using mod_xml_cdr?

I get TWO cdrs for Blind transfers and THREE cdrs for attended
transfers.

If I call from 200 (my extension) to mobile and then transfer out to 204 
  (or any other extension) I will get:


1. CDR for the initial call to mobile with a disposition of BLIND_TRANSFER

2. continuing CDR with TWO call flows (which I dont understand 
completely) but  what Im doing is LINKING the calls so that I can go 
through them. I am guessing we would need to run a billing routine to 
process these multiple CDRs and make sense out of them. But the data is 
there!

mod_cdr_csv is from asterisk land- avoid at all costs :)


Grey Man wrote:
> On Mon, Jul 7, 2008 at 4:24 PM, Anthony Minessale
> <anthony.minessale at gmail.com> wrote:
>> if you use mod_xml_cdr you will get 1 cdr report in it's own file per call.
>>
>> Each time the call is transferred it's documented and the call flow is
>> expanded so you should be satisfied with it.
>>
> 
> Hi There,
> 
> I was able to test transfer CDRs with freeswitch and encountered
> similar issues to those I've had with Asterisk
> (http://bugs.digium.com/view.php?id=11849).
> 
> In Freeswitch's case the blind transfer CDR problem is the same as
> Asterisk's. If you call a billable destination through the server and
> then do a blind transfer (REFER) to another billable destination you
> get left with a call that has two billable legs but you will only get
> one CDR.
> 
> With attended transfers Freeswitch generates a CDR for the first call
> leg when the transfer occurs and a CDR for the second call leg when
> the call ends except that the destination on the second call leg is
> incorrect and has been modified to be the callerid of the first
> caller. It should be generating the CDRs for both call legs when the
> call ends and not when the transfer occurs. I also got an extra CDR
> quite a while after the transferred call had hung up with a
> disposition of "RECOVERY_ON_TIMER_EXPIRE"  with a destination
> corresponding to the second call leg.
> 
> This whole transfer/CDR thing is very unsexy and a pain for developers
> but it's a critical thing for those of us that run businesses
> supplying telephony services. This one issue has cost the company I
> work for an amount into 4 figures.
> 
> Regards,
> 
> Greyman.
> 
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-- 
Faraz R Khan
Chief Architect
Emergen Consulting Pvt Ltd
+92.21.529.0381 x200
www.emergen.biz